Creating chapters crashes VS 11

jesario · Post by **jesario** » Wed Jul 04, 2007 3:50 pm

etech6355 is 100% correct. I checked my version of directx and it said 9.0c (4.09.0000.0904) but it was NOT updated, and here is why I think. I had no files in my Direct X files tab (using DxDiag) that were 2007 files except 1 plus no jog bar for VS11+. So I downloaded the directx enduser runtime redist package from MS (file name directx_jun2007_redist.exe) and installed it. Files were now 2007 files in the files tab. and NOW I have a jog bar, and I can play the video in the player, AND the remote control works for trying out the menus. SO big thanks again to etech6355.

You should try it too bearpuf.

wh5916 · Post by **wh5916** » Sat Jul 07, 2007 1:49 am

jesario wrote:etech6355 is 100% correct. I checked my version of directx and it said 9.0c (4.09.0000.0904) but it was NOT updated, and here is why I think. I had no files in my Direct X files tab (using DxDiag) that were 2007 files except 1 plus no jog bar for VS11+. So I downloaded the directx enduser runtime redist package from MS (file name directx_jun2007_redist.exe) and installed it. Files were now 2007 files in the files tab. and NOW I have a jog bar, and I can play the video in the player, AND the remote control works for trying out the menus. SO big thanks again to etech6355.
You should try it too bearpuf.

Thank GOD for this thread! It has ended two days of trial/error frustration with Ulead 11/Windows Vista Home Basic. In addition to the chapter creation issue, Ulead appeared to not be "mounting" a video file properly in the "create disc" mode. The jog wheel, etc. on the preview window would remain greyed out after loading in an mpeg-2 file, it was impossible to do anything.

I found/downloaded the latest version of DirectX a few moments ago , and it solved the issue!

Post by **Ken Berry** » Sat Jul 07, 2007 5:34 am

Hang on! Vista uses DirectX 10 which comes with the install. As far as I was aware, DirectX 10 has not been updated or patched as yet. So I am wondering what you have done when you say you installed a patch for DirectX 9.0c...

wh5916 · Post by **wh5916** » Thu Jul 12, 2007 1:44 am

Ken Berry wrote:Hang on! Vista uses DirectX 10 which comes with the install. As far as I was aware, DirectX 10 has not been updated or patched as yet. So I am wondering what you have done when you say you installed a patch for DirectX 9.0c...

Ken, I downloaded the latest full DirectX install file from Microsoft on Friday evening, as a last resort. I had just spent two very frustrating days, off and on, trying to get Ulead 11 to work properly with Vista Home Basic.

Nothing worked. I uninstalled ATI video drivers, installed different ones, modified a setting on my Promise hard drive controller card, changed swap file size, changed the hard drive containing the swap file, etc...yet Ulead still refused to properly mount any video clips after clicking on Share/Create Disc in Ulead 11. Every button on the video preview window would remain greyed out, you honestly could not proceed from that window. It wasn't that Ulead had totally crashed at that point, you just couldn't do anything else...and if you did try to do something, such as proceed to the next screen and click on the Preview option, eventually the program would indeed crash. The same thing would happen when trying to create chapter stops.

You're right...DirectX 10 was identified as the version installed on Vista Basic when I clicked on the DXDiag program...but Ulead 11 did not begin functioning properly on Friday evening until I ran the latest DirectX setup file that I had downloaded from Microsoft that evening, after reading this thread. It was a last ditch attempt to correct this frustrating and annoying issue.

What was in it? I have no idea. The main DirectX webpage claimed that the June updates were for DirectX 9.0c and below...but, under system requirements, all versions of Vista were listed as supported operating systems...this is why I decided to give it a try, as nothing else was working. Here's a link to the DirectX standalone installer that I downloaded, if you'd like to take a look at it:

http://www.microsoft.com/downloads/deta ... layLang=en

I can't argue with results. Immediately after running that DirectX update (and it went through the install motions with no complaints at all), Ulead 11 began working properly for the first time with Vista Home Basic on this end.

I'd blame this all on a corrupt install of Vista Home Basic, but there's no way. Either Wedesday or Thursday last week, with a lot of time on my hands, I pulled out the Vista disc and reinstalled from scratch to see if that would correct this problem--it didn't.

Am assuming that there must be some sort of update files for DirectX 10 in that folder, as I've never known a Microsoft program to allow you to downgrade to something earlier, or install something that wasn't meant for your operating system. As stated above, the installation went flawlessly, Ulead 11 now works the way it's supposed to with Vista, and DXDiag still identifies my version of DirectX as version 10.

Bill

bearpuf · Post by **bearpuf** » Tue Jul 17, 2007 7:32 pm

After a week and a half of email dialogue with Ulead tech support the downloading of a file from Microsoft called directx_jun2007_redist.exe (about 50 mb) and its installation solved the problem of VS 11; allowing chapters to be made. Upon installation the jog bar, jog wheel, and manual creation of chapters became available.
I was told that my case was unusual, however, I did already have the most current version of Direct X (9.0c) installed.

rpwhitmore · Post by **rpwhitmore** » Fri May 30, 2008 12:39 am

I have VS11+ installed on my Vista computer and have the same problem. Open VS, go to SHARE, click on CREATE DISC, click DVD, Add a video file, (.MPG) and I get no preview. I click Add/Edit chapters, Auto Add Chapters, Add chapters at fixed intervals, (3 min), click OK, then get the message videostudio has stopped working and will now close. So I installed VS on a laptop with Vista, used the same video file and everything worked just fine. No problems from start to creating video files. I tried the manual remove of VS in one of the other replies, that did not work. I still had the same problem after installing VS. Went to the link for the DirextX9, http://www.microsoft.com/downloads/deta ... layLang=en, downloaded and installed it and wal-la, VS11+ now works fine. Dumb Microsoft people, what they do wrong now? The thing is, VS use to work on this computer, did some upgrades, sound card, larger hard drive and new video card. Somewhere in there VS stopped working. I'm wondering if it might have something to do with my GeForce 8600 GTS video card. I know VS worked with my Geforce 6800 GTS card. But, I can't check that, I no longer have that card.

sjj1805 · Post by **sjj1805** » Fri May 30, 2008 12:56 am

There are updated drivers for the GeoForce 8600 GTS dated 16 May 2008
http://www.nvidia.com/object/winxp_175.16_whql.html

Post by **Ken Berry** » Fri May 30, 2008 1:51 am

I am not sure that it is your graphics card which caused the problem, but recent Vista updates. These may have made something in VS's burning module/menu creation unit unstable or unworkable. And the DirectX update seems to correct that.

Alludo USER to USER Web Board

Creating chapters crashes VS 11

ANSWER FOUND TO CRASHING WHEN MAKING CHAPTERS

Direct X 9 rocks