Version 11 Plus - Missing Help Files

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Alan Davies

Version 11 Plus - Missing Help Files

Post by Alan Davies »

I have downloaded the program which works well - but I get the "cannot find help files" on clicking the ?. This is not the try before you buy version - it is the full (paid for) version.

Well I can't find them either - tried tech support but all I get is a thankyou billydo and a suggestion that I might like to buy VideoStudio 11 plus.
Anyone know the answer?
Last edited by Alan Davies on Sun Jun 24, 2007 12:35 pm, edited 1 time in total.
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Ron P.
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operating_system: Windows 10
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processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
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Post by Ron P. »

Welcome to the forums,

The Help file is not included with the TBYB (trial) versions to save on file size. However you can download the manual from this page:
http://www.ulead.com/vs/documents.htm
Ron Petersen, Web Board Administrator
Alan Davies

Missing Help File

Post by Alan Davies »

This is not the try before you buy version - it is the full version.
I have already downloaded the manual - but many thanks.
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Look in the Default install directory (C:\Program Files\Ulead Systems\VideoStudio\11.00 for the file vstudio.chm, which is the help file. If not then something went wrong during your install.

Do you have the ESD (download) or Box version? If you have the box version, you could do a Repair Install, the ESD versions do not have that option though.

I've uploaded the help file for VS11+, to MediaMax. You can try downloading it and placing it in the main VS11 directory: C:\Program Files\Ulead Systems\VideoStudio\11.0.

Click on this link... VS11 Help File. File Size=8Mb.
Link expires in 24 hrs
Ron Petersen, Web Board Administrator
imtinkman

missing vstudio.chm

Post by imtinkman »

Hello,
I am also missing the help file. Can you please upload it again and provide a link to it.
Many thanks
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Re: missing vstudio.chm

Post by Ron P. »

imtinkman wrote:Hello,
I am also missing the help file. Can you please upload it again and provide a link to it.
Many thanks
Do you have the Trial version? If so download the Manual.

http://www.ulead.com/vs/documents.htm
Ron Petersen, Web Board Administrator
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