Any resolution on MF4 not burning to DVD??

Troy34 · Post by **Troy34** » Sat Mar 26, 2005 10:14 am

Hi All,

I too have just purchased the full version of Movie Factory 4 after using their trial version of MF3 and thinking it was a great product to copy all my old VCR tapes to DVD. I bought it as a download and have not been able to use it for the same reason as stated on the other forums and thought I would check to see if anyone has found a resolution?? It captures the video fine but when it gets to the burning process the error message comes up "The burner is busy for another application" and then "drive is not ready" I did the same as everyone else in regard to un-install then re-install, reboot the computer as well as burn a disc in another program which worked fine. I also sent an email with no response to Ulead Tech Support. Is there anyone here who has actually got it to work properly?? When you pay top dollar you expect it to work!!

I am in Australia and we don't have a phone number to call so I guess I will have to call the USA. What has been said by the Techs when they have been called?? Have they offered a solution??

Troy in Oz

scrouge · Post by **scrouge** » Mon Apr 18, 2005 6:52 pm

Does anybody have the answer to this one as I have the same problem.

Troy34 · Post by **Troy34** » Tue Apr 19, 2005 12:21 am

Hey Scrouge,

I have contacted Ulead in the US and they said they are aware of the problem but yet to find a patch to correct it so I asked for a refund and got one. I have been using Intervideo WinDVD creator and they picture it produces is great even when you need to strtch the length. The editing tools aren't as good but if that doesnt bother you and it is the finak product you are after give it a go, they have a trial version.

Troy

jcc · Post by **jcc** » Tue Apr 19, 2005 1:58 am

An answer seems to be to rmove the Data-Add components. See

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=2200