error - cannot start the capture graph

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b3ngr
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Joined: Mon Jun 18, 2007 7:56 pm

error - cannot start the capture graph

Post by b3ngr »

just upgraded from video studio 10 plus to 11 plus, and am downloading dv (avi) from my jvc gr-dvx4 dv camera (pal). no problems @v10 but get error @v11, no other changes to my hardware/software

can't log on to ulead support for the past few days, any ideas out there?
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Ken Berry
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Post by Ken Berry »

You haven't provided much information we can work on. For instance, can we assume you were trying to capture using a firewire connection? Does VS11 "see" your camera?

What is your operating system? If it is XP, be aware that there is an update patch to DirectX 9.0c available on the Microsoft site. It was released a couple of weeks ago, and is labelled (I think) something like DirectX June 2007 runtime version update patch. That seems to fix a variety of problems with VS11.
Ken Berry
b3ngr
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error - cannot start the capture graph

Post by b3ngr »

Thanks Ken for swift reply, I have downloaded patch and unfortunately this hasn't resolved the problem

My operating system is XP and i am using a firewire connection, vs11 is recognising the camera
riw
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Capture Graph Won't Start

Post by riw »

I'm having the same problem.... I have VS11, XP with all updates with 4GB of memory, 220+GB of free hard drive space, the updated directx, and a panasonic PV-GS250, pulling in through firewire.

To be honest, I've about given up with capture on this camera--it's not worked since I bought the camera, on any version of VS, with any set of drivers for the camera I can find anywhere. While I would like to solve this, I generally just eat the video quality, and plug the camera into my DVR, play the video onto a DVD-R, then pull it off that into VS. IMHO, camera support is one of the stinkiest areas of VS.

Russ
b3ngr
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Joined: Mon Jun 18, 2007 7:56 pm

error - cannot start the capture graph

Post by b3ngr »

As I said in first posting, no problems for me @vs10, gotta be a vs11 bug?

BTW I have at least got a workaround by using NERO
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Ken Berry
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Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

What is the work-around? I was not aware that Nero would capture in DV format...

Russ: I understand your frustration, but in my many years on this Board, camera support has definitely not been a problem. In the early days, there were some cameras which did not work correctly, but in more recent years, if it were a mini DV camera, then I am not aware of one which did not work with VS (yours excepted, of course! :cry: ) In fact, I am pretty sure at least one or two of our senior members have the same, or very similar camera, and use it quite successfully with successive versions of VS. But I had better leave it to them to comment. I tend to be more of a Canon man, though I also use a Sony Digital 8.
Ken Berry
b3ngr
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Joined: Mon Jun 18, 2007 7:56 pm

error - cannot start the capture graph

Post by b3ngr »

Workaround - Nero Vision 4.9.5.7 has a dv template, unfortunately it ony generates one avi, not split by scene!
b3ngr
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Post by b3ngr »

ULEAD answer, I have logged as a bug

Due to the new plug-in the current version is using there few incompatibility issues regarding certain capture devices. I have escalated this issue to my superior to take care of this issue as soon as possible.

For now, I suggest that you use VideoStudio 10 to capture the footage, export it to a video file and import it using VideoStudio 11.
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