Help File not available

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Lourdan
Posts: 5
Joined: Sun May 06, 2007 5:52 am

Help File not available

Post by Lourdan »

I downloaded a trial of VideoStudio 11 Plus and found the Help File was not available. I was advised that on trials this was normal procedure ie the help File not downlaoded.
I have now purchased and downloaded VS 11 accorcing to instructions supplied and still I have no Help File with message "File not found"
Any suggestions please?
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Ken Berry
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Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

Did you install the second (Extra Content) file? I think the Help file is there.

In any case, you can download the full manual from the Ulead website, and that is probably more helpful than the Help files anyway... Go to http://ftp.ulead.com/pub/Manual/uvs11/vstudio11_e.pdf
Ken Berry
Lourdan
Posts: 5
Joined: Sun May 06, 2007 5:52 am

Post by Lourdan »

Hi Ken Thanks for this. Did I misread the original instructions when downloading. There wre three files listed in the suppliers email, VS11 download, Content Pack, BonusCD.
Should I have downloaded all three files rather than just the first?
Really appreciate your help.
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
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Location: Pottstown, Pennsylvania, USA

Post by Black Lab »

Yes. Install all 3.
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Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

The first two files are essential for VS. The Extra content one contains, apart from the Help file, templates and other goodies.

Unlike my friend Black Lab, though, I didn't bother with the third file (Bonus). It contains the software DVD player, WinDVD, though if I remember correctly, you could be interested in the burner program contained in the third file (Ulead Disc Image Recorder) which will allow you to burn .ISO DVD image files to disc... Personally, I use Nero for this task.
Ken Berry
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