Upgrade from VS11 to VS11+

rockadudele · Post by **rockadudele** » Tue Jun 05, 2007 1:32 am

hi
I was wondering if its posssible to upgrade from VS11 to VS11+ by paying the difference in cost. I would be glad to do this upgrade coz I need to use MP4 files.

Post by **Ken Berry** » Tue Jun 05, 2007 1:45 am

I think you would have to ask Ulead or Elements5 about that. VS11/11+ has been out for such a short time that I doubt anyone else will have been faced with this particular before...

This Board, by the way, is staffed by volunteers like me. Ulead employees rarely if ever visit us.

DVDDoug · Post by **DVDDoug** » Tue Jun 05, 2007 2:16 am

You can try sending a note to Customer Service, but I'm not too optimistic.... I suspect you'll have to pay the full upgrade price.

...coz I need to use MP4 files.

Depending on what you are doing, you might be able to use a 3rd-party conversion program to convert the files to/from MP4. SUPER is a FREE "universal conversion" program and it might be worth a try. (I don't use SUPER very often, but it has saved me a couple of times.)

Now, it's generally a bad idea to convert back-and-forth between highly-compressed formats (MPEG-4, DivX, Xvid, etc.). These are all lossy compression schemes and there is quality loss with each compression or re-compression.

In fact, it's not a good idea to edit or convert these formats at all! It's generally best to compress once to the final format after all editing is done. If that's what you are doing, a program like SUPER might be just what you need!

rockadudele · Post by **rockadudele** » Tue Jun 05, 2007 2:19 am

Ken Berry wrote:I think you would have to ask Ulead or Elements5 about that. VS11/11+ has been out for such a short time that I doubt anyone else will have been faced with this particular before...

This Board, by the way, is staffed by volunteers like me. Ulead employees rarely if ever visit us.

Thanks for the feedback Ken. Actually it was my fault that I didnt really look up to see the features and assumed I should be able to edit MP4, because I did that on version 10+.

rockadudele · Post by **rockadudele** » Tue Jun 05, 2007 2:23 am

DVDDoug wrote:You can try sending a note to Customer Service, but I'm not too optimistic.... I suspect you'll have to pay the full upgrade price.

...coz I need to use MP4 files.
Depending on what you are doing, you might be able to use a 3rd-party conversion program to convert the files to/from MP4. SUPER is a FREE "universal conversion" program and it might be worth a try. (I don't use SUPER very often, but it has saved me a couple of times.)

Now, it's generally a bad idea to convert back-and-forth between highly-compressed formats (MPEG-4, DivX, Xvid, etc.). These are all lossy compression schemes and there is quality loss with each compression or re-compression.

In fact, it's not a good idea to edit or convert these formats at all! It's generally best to compress once to the final format after all editing is done. If that's what you are doing, a program like SUPER might be just what you need!

Thanks DVDDoug for that SUPER link. It sure will come in handy at some point. I would prefer to get the + feature rather than do a conversion back and forth as you mentioned and as I know about the loss in quality.