Latest update for PI12?

[jblank37]

I was wondering what the latest update is. Right now, I click on help and shows 12.0.1.0
I downloaded and installed this yesterday. Today, a window pops on the screen and says there is another update. I click to install and up pops the program update screen and it only parchally loads. I check the website and it the latest update shows to be 12.0.0.1
Is this newer than the one that I now have? Is anyone else having problems with the Program Screen? I am running Windows XP with SP2.
Thanks very much in advance.

[immersive]

Yeah I'm having the same problem. In Vista x64, it keeps popping up in th tray icon (program updates) and says update, why I click it the window is cut off so I cannot DL the updates. Plus I did the latest updates so I don't get way it shows updates available if there is not.

[heinz-oz]

Just get the update patch from the ULEAD website http://www.ulead.com/tech/pi/pi_ftp.htm

That should fix any issue. If it doesn't then I would suspect a faulty installation and reinstall the program

Note: Make sure you still have a copy of the installer before you uninstall the software. Before installing, please temporarily close other running programs or applications including antivirus, norton utilities, screensaver, other memory resident programs including Internet connection, etc. to avoid unnecessary conflict and restrictions within your system.

Procedure as recommended by NickD

To reinstall the program here are the steps that Ulead suggests:

1. Please launch Windows Explorer and go to Tools>Folder>Options and on the View tab check "show hidden files and folders".

2. Empty contents of your Temp folder under C:\Windows\Temp.

3. Uninstall Ulead PhotoImpact using the Add/Remove Programs from the Control Panel.

3a. Goto C:/Document and settings/ and under each user listed look for a folder called Application data. Here you may find a Ulead Systems/PhotoImpact folder. If you do open it and delete the folder corresponding with the version you are trying to re-install.

4. Go to C:\Program Files\Ulead Systems then delete the PhotoImpact folder.

5. Go to Start > Run and type: "regedit" then click OK. This will open the Registry Editor program. Go to C:\Program Files\InstallShield Installation Information and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

6. Go to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Current Version > Uninstall and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

7. Locate the identity enclosed in curly brackets that corresponds to Ulead PhotoImpact, delete the said entry.

8. Please delete all PhotoImpact folders on the ff: HKEY_CURRENT_USER\Software\Ulead Systems\and HKEY_LOCAL_MACHINE\Software\Ulead Systems\

9. Close regedit and restart your computer.

10. You can now proceed to reinstalling PhotoImpact. Be sure to logon as Administrator before installing your software to avoid restrictions.

Note: Before installing, please temporarily close other running programs or applications including antivirus, norton utilities, screensaver, other memory resident programs including Internet connection, etc. to avoid unnecessary conflict and restrictions within your system.

Nick

These instructions were valid for WIN XP. Whether or not these work as described in Vista, I don't know.