Video Studio and .mov files

royadavis · Post by **royadavis** » Thu May 17, 2007 4:39 pm

My .mov movie clips will not work in Video Studio 9 with Quicktime 7 installed. When playing clips in the project mode sound consists of static only. When playing clips in the clip mode the sound is fine. The fix on my Windows XP machine was to uninstall Quicktime 7 and install Quicktime 6.5. I now have a laptop with Vista as the operating system. Quictime 6.5 is not compatible with Vista and shuts Video Studio down. The end result is I am not able to use Video Studio with Vista and .mov files. Is there any solution to this dilemma? Ulead tech support is of no help.[/quote]

Post by **Ken Berry** » Thu May 17, 2007 11:06 pm

You would not be able to use VS9 with Vista in any case. Even VS10 was only compliant with Vista (sort of) by using a patch. VS11 is however Vista compliant.

The solution you found to your dilemma was that discovered by others as well (myself included at the time).

And I am not sure that Apple is yet confident that its latest QT offering is fully compliant with Vista either. Their website still asks for feedback from people using the latest version of QT with Vista.

That being said, I have had no problems in my limited usage of .mov files using the latest version of QT Pro with VS11+ on a Vista Home Premium computer.

DVDDoug · Post by **DVDDoug** » Thu May 17, 2007 11:20 pm

You can try using a 3rd-party program to convert the file before importing the file into Video Studio. SUPER is a FREE conversion program, and it should be able to convert your file to MPEG-2. However, it cannot convert files to DV (the most trouble-free format) and I'm not sure if SUPER runs on Vista.

Post by **Ken Berry** » Thu May 17, 2007 11:30 pm

The latest version of SUPER does in fact run on Vista. I installed it about 2 weeks ago...

royadavis · Post by **royadavis** » Fri May 18, 2007 1:30 am

So Ken, do you think the difference was the pro version of quicktime? If that would solve the problem I would download it. I only use quicktime for my .mov files in VS. Thanks.
Roy

Post by **Ken Berry** » Fri May 18, 2007 1:42 am

My point was that the latest QT (whether Pro or normal) appears to work so far with standard .mov files on Vista; and they also appear to work with VS11+, which is Vista compliant.

But if you are seeking to run them on Vista using VS9, then VS9 won't work anyway because it is not Vista compliant...

royadavis · Post by **royadavis** » Fri May 18, 2007 1:52 am

Ken
I bought a vista laptop. I downloaded VS 11+. I downloaded quicktime 7 (normal) and I still had the same static for sound problem when I played the clips in the project mode and no problem in the clip mode. Do you think I am the problem?

Post by **Ken Berry** » Fri May 18, 2007 2:36 am

OK -- I hadn't realised you have VS11+ as you had only mentioned VS9.

I don't know what they problem might be. I have QT 7.1.5 Pro and it seems to work fine. It could be some of the extra features of the Pro version, I don't know. For instance, the ordinary version does not have the capacity, as far as I am aware, to create video using the H.264 codec (although VS11+ is supposed now to have that capacity built-in). The ordinary version of QT can handle H.264-encoded video, but cannot encode in it. And there are other differences. But I confess I don't know if any of them might be sufficient to cause this difference in performance.

royadavis · Post by **royadavis** » Sun May 20, 2007 11:56 pm

Amazing how bad tech support is on the phone (one tech bad mouthing the other for passing on bad info) and also a total lack of response to two emails. Very disappointing.

Tasha · Post by **Tasha** » Mon May 21, 2007 8:01 pm

I have the same problem. I downloaded the Videostudio 11plus today and had QT 7.1.6 already istalled on my pc. My operating system is windows XP. When playing clips in the project mode sound consists of static only. When playing clips in the clip mode the sound is fine...
Previously, I had Adobe Premiere installed but I removed it completely before I downloaded VideoStudio. Could that have anything to do with it? And does anyone know a way to fix this please?
Thank you,
Tasha

royadavis · Post by **royadavis** » Mon May 21, 2007 9:16 pm

Tasha
I have spoken to ULead tech support twice and they have not been able to help. I have also spoken to Apple Quicktime. They are sympathetic, but feel it is not there proble. ULead owns the problem and is either unable to solve it, or doesn't want to be bothered. I uninstalled Quicktime 7.1 and reinstalled Quicktime 6.5 and the problem went away.

mrheckman · Post by **mrheckman** » Mon Jun 11, 2007 7:37 pm

Perhaps the famous (in these forums, at least) "MOV patch" will help?

(http://phpbb.ulead.com.tw/EN/viewtopic. ... 2298#62298)

Or, another user discovered this solution:
First convert the MOV file to AVI using the "MP4Cam2AVI" converter program (http://sourceforge.net/projects/mp4cam2avi)
(see http://phpbb.ulead.com.tw/EN/viewtopic. ... 543#110543 for the settings that are required).

Marten · Post by **Marten** » Mon Aug 20, 2007 5:58 pm

install quicktimealt147.exe. It solved all my mov-problems. Please let me know if it helped.

best regards,

Marten

robruiz · Post by **robruiz** » Tue Aug 21, 2007 11:07 am

For .mov issues, please download the following file and save it (overwrite) to "C:\Program Files\Ulead Systems\Ulead VideoStudio 9.0\VIO" directory. ftp://userdl:guest@ftpph.ulead.com/uvqt.vio Make sure VideoStudio is not running before applying the patch.