VS11+ Crashes when I click on Import from DVD

TSG · Post by **TSG** » Tue May 15, 2007 11:30 pm

Title says it all really. I click on the icon and there's nothing more I can do but kill off the program.

Any ideas?

Jerry Jones · Post by **Jerry Jones** » Tue May 15, 2007 11:37 pm

Same problem here.

1. Sony HDR-UX1 AVCHD camcorder.

2. DVD+RW disc and DVD drive.

3. VideoStudio 11 Plus.

The "IMPORT FROM DVD/DVD-VR" capture plug-in appears to fail in its attempt to convert raw AVCHD transport stream video to be "program stream" MPEG video/audio that can be read by Ulead VideoStudio 11 Plus.

I get an "unspecified error" message.

Fresh, clean installation of Microsoft Windows XP Home, too.

Ulead needs to get a patch to us.

Jerry Jones
http://www.jonesgroup.net

TSG · Post by **TSG** » Tue May 15, 2007 11:48 pm

It sounds like you get a bit further than me. You get an error, I get nothing zilch!

In fact while it is in this crashed state I canot run any programs from windows either. They only seem to start (all at once) after VS+ has been killed.

TSG · Post by **TSG** » Tue May 15, 2007 11:51 pm

Update: A litte success!

I;m using Vista and it looks like you have to run VS11 as administrator in order to be able to access the DVD drives..

Slightly annoying as I dfon't even WANT to access the drives at all... I want to browse to a folder on my hard drive with AVCHD files in it......

Jerry Jones · Post by **Jerry Jones** » Tue May 15, 2007 11:57 pm

TSG wrote:Update: A litte success!

I;m using Vista and it looks like you have to run VS11 as administrator in order to be able to access the DVD drives..

Slightly annoying as I dfon't even WANT to access the drives at all... I want to browse to a folder on my hard drive with AVCHD files in it......

Well, I tried copying the files on the DVD+RW disc onto my hard drive.

Then I attempted to use the "IMPORT FROM DVD/DVD-VR" capture plug-in in Ulead VideoStudio 11 to import the AVCHD transport stream files on the hard disk.

That results in the same error message here.

Jerry Jones
http://www.jonesgroup.net

Jerry Jones · Post by **Jerry Jones** » Wed May 16, 2007 12:47 am

One idea I haven't tried:

The Sony HDR-UX1 AVCHD camcorder manual suggests that my DVD+RW disc needs to be "finalized."

That step I forgot.

I'm used to using DVD-RAM, which doesn't require finalization.

When I get home, I'll try the finalization procedure and see if that makes a difference for VideoStudio 11 Plus's "IMPORT FROM DVD/DVD-VR" capture plug-in.

Jerry Jones
http://www.jonesgroup.net

Jerry Jones · Post by **Jerry Jones** » Wed May 16, 2007 4:17 am

Finalization did not result in any improvement.

Same error message.

The "IMPORT FROM DVD/DVD-VR" capture plug-in seems to be broken.

Jerry Jones
http://www.jonesgroup.net