instalation problem with videoStudio 8

[phileastman]

I have recently bought a usb capture card. and it has a videostudio 8 with it.

when i install it it will not install and at the end it displays an error message this is what it says;

Error Code: -5009 : 0x8000ffff
Error Information:
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (384)
>Kernel\Component.cpp (875)
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1611)
pAPP:Ulead VideoStudio 8 SEDVD
PVENDOR:Ulead Systems
PGUID:4F1DA6BF-3614-48A1-9970-9E90F646789E
$7.1.100.1248
@Windows XP Service Pack 2 (2600) BT_OTHER 19904.182

and says "please make sure you have finished any previous seup and closed other aplications. If this error still occurs, please contact your vendor: Ulead Systems

all my programs are closed.

could someone please post back with a solution please

[Black Lab]

What OS are you running?

[phileastman]

I am running windows xp professional, service pack 2

[pkmpelav]

I have the same problem with window xp home. Help anyone?

[phileastman]

I asked the admin of the forums but he only told me how to reinstall?

this has really dissapointed me

[pkmpelav]

For my sake, i am looking for another video capture program maybe open source.
Thanks anyway

[Ron P.]

Please read this:
PMs and Emails to Forum Admin and Moderators

I have recently bought a usb capture card. and it has a videostudio 8 with it.

when i install it it will not install and at the end it displays an error message this is what it says;

Error Code: -5009 : 0x8000ffff
Error Information:
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (384)
>Kernel\Component.cpp (875)
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1611)
pAPP:Ulead VideoStudio 8 SEDVD
PVENDOR:Ulead Systems
PGUID:4F1DA6BF-3614-48A1-9970-9E90F646789E
$7.1.100.1248
@Windows XP Service Pack 2 (2600) BT_OTHER 19904.182

and says "please make sure you have finished any previous seup and closed other aplications. If this error still occurs, please contact your vendor: Ulead Systems

all my programs are closed.

could someone please post back with a solution please

Phil,

In your email to me you stated that you purchased the Full version, however if you will look above at the text in red, you will see that your version is a SE or simplified version. The SE versions come bundled free with hardware, and may have been altered by the manufacturer of your purchased hardware to work with the hardware.

What is the make/model of the hardware (video capture card, capture device like an ADS Tech) you purchased?

I know you have been instructed on reinstalling the program. Did you follow the instructions concerning a complete, clean uninstall? Try doing a complete un-install/re-install. Ulead programs leave a lot of files behind. So just doing a simple add/remove programs from the control panel and then re-installing may not correct some issues. Instructions can be found here : Re-installation of Ulead Products
When you do this make sure that you have all background applications disabled. This means antivirus, spyware/adaware programs, internet connections, instant messenger programs.
When is the last time you defragmented your Harddrive(s)? Before installing go through and delete all files located inside your Temp Folders. Do not delete the Temp folder itself, just the files inside. Then run a defrag on your hard drives. This places everything in a contiguous manner, making it easier for your system to read/write. Once that is done then Re-boot your system, and just prior to installing, check again to ensure all those background applications are disabled. Then try installing it.