What is wrong with VS 11 Plus???

Post by **Ken Berry** » Tue May 08, 2007 1:43 am

Sorry. I think you will find the full (boxed) version has not been released yet, and that all of us who have responded here have the same (well, almost!) upgrade version as you...

MRG · Post by **MRG** » Tue May 08, 2007 1:55 am

Here are the "Property Pane" images for the clips:

THE HI-DEF CLIPS:

1 - HD DVD: (this is the one that stops around 1 sec)

2 - HDV for PC:

3 - WMV:

4 - DivX:

STANDARD CLIPS: (NOT HI-DEF)

5 - DV:

6 - MPEG-4:

MODIFIED DIV-X: (THE ONE I CUT WITH DIVX)

7 - DivX "manipulated":

So, this is what I see on all computers of my outputs. A mess!

sjj1805 · Post by **sjj1805** » Tue May 08, 2007 2:07 am

I downloaded your first clip and it was correctly shown as 16.9 with a 1080 at the end. It easily render to a new video file also came out 16.9 with 1080 at the end.

Perhaps you have a faulty download. Your link should still be active, have you tried downloading it again before it expires. You say you have tried different computers and so it would appear that the only common denominator involved is your set up file(s)

MRG · Post by **MRG** » Tue May 08, 2007 2:15 am

Hi!

Oh Yes, I did twice, now I just did it again, but all the same!

I had no problem of any sort during installation on any of the machines, the program opens nicely, works fine, no unexpected events of any kind like shot-downs, a bit slower than the previous version was, but all together everything seems to be in order. (except the output problems that is...)

VideoStudio11Plus-E-Download.exe: 141,185 KB
VideoStudio11Plus-E-BonusCD.exe: 321,986 KB
VideoStudio11Plus-E-ContentPack.exe: 274,498 KB

Are these the correct sizes, right?

PS: The download links are active till June 04.

MRG · Post by **MRG** » Tue May 08, 2007 2:29 am

Now I am really interested whether it is only my version, or what is going on exactly!?

Is there anybody who could/would be so kind to either upload his/her version to an FTP site, or provide me with an FTP to download the Upgrade version from him/her?

I've got my own reg. numbers, so there is nothing "illegal" about it, I just really need to know if this would happen with another version as well?!

Any Ulead guys here who could help me out maybe???

I just can not believe that all of these machines would have the same "unknown" issues that would cause the exact problems...

This is just weird....

PS: There was another guy who had the same exact problem and he posted it out also on the board! So, I am definitely NOT the only one with this issue....

GeorgeW · Post by **GeorgeW** » Tue May 08, 2007 2:32 am

For the HD_DVD and HDV_FOR_PC files, I get Aspect Ratio 16:9 (and it appears others here are also seeing 16:9).

However, I noticed your Video codec is different than mine -- yours is Cyberlink Video/SP Decoder -- mine says Intervideo Video Decoder.

Of note, perhaps the Cyberlink video decoder is just looking at the resolution of 1440x1088 -- which is roughly a 4:3 ratio. But your samples have a pixel aspect ratio of 1.33333 -- which, when multiplied by 1440 would equate to 1920x1080 -- which would be a widescreen resolution.

The peculiar thing about the Cyberlink observation -- if I use Cyberlink PowerDVD to open the HD_DVD file, it says it is 16:9, and plays it as 16:9 (not black on top/bottom).

So I don't think it's the software -- but maybe it's your playback codec hierarchy of your computer systems

Regards,
George

sjj1805 · Post by **sjj1805** » Tue May 08, 2007 2:39 am

You're file sizes are the same as mine.
At this point I would normaly suggest what is termed a clean re-installation
as per this link Clean Re-Installation in case any bad bits are left behind from the previous installation.

Somehow I have a sneaky feeling this isn't going to work in your case.
You might be best advised to submit a Tech Support Form

MRG · Post by **MRG** » Tue May 08, 2007 3:12 am

Hi!

At the first time I did remove everything, then re-installed the software, but then, when I installed it on a second 'test' machine, then a third one, and then I've got the same errors, I had to conclude that this is a software problem.

I have submitted a report (yesterday) to Tech Support, but so far there is no answer. Only the auto-generated info letter.

I also indicated to them this board posting for reference.

Tomorrow a friend will lend me his Sony notebook for the last test, but I don't have high hopes after three failures...

This has got to be a software problem, there is no way that three different computers end up with the same problems by accident. I don't believe that! If all create the same errors, then there must be something wrong with this software!

GeorgeW · Post by **GeorgeW** » Tue May 08, 2007 3:15 am

Don't install any software -- just have your friend load/playback the same HD_DVD and HDV_FOR_PC files. See what it says...

Regards,
George

MRG · Post by **MRG** » Tue May 08, 2007 3:25 am

That's how I did it!

First I just played the clips to see what happens, as you could see in my previous messages. I posted the results, which were the same!

Then, and only after that, I installed the software and tested whether those machines would produce the same output errors, and they, in fact, did!

So, that's exactly how I did it too, as you have suggested, thinking that may be after software installation something might have changed the playback, but there was no change. The errors showed up exactly the same before and after....

Ps: It would be great if the other fellow who posted the same issue would also give some input to verify his side of the story, what happened to him, what sort of errors did he experience.

Ps: I will do the same with my friend's Sony. I will try to play first and nothing else, then record the results, and finally will attempt to install and render a few test clips with regular clips in 16:9 ratio, standard def, hi-def, back and forth all variations, just like I did it with these machines to see what happens.

MRG · Post by **MRG** » Tue May 08, 2007 3:52 am

Just another thought; What if I uploaded my version to an FTP site? Is there anyobody who would test it for me on his PC to see whether it would cause the same rendering errors in Hi-Def settings?

I really don't know what to do now after all this. Tomorrow I will give it another try on the Sony, but "somehow" I've got a feeling about the outcome....

MRG · Post by **MRG** » Tue May 08, 2007 4:20 am

OK, I just removed the whole thing again!

I also followed the "re-installation" instructions (http://phpbb.ulead.com.tw/EN/viewtopic. ... 5773#55773) to remove any remaining VS elements.

Now I'll try to re-install it again. (I'm very tired....)

Ps: Finished with re-installation, but all the same... I didn't even use video, just picture files this time in the clip. No difference...

etech6355 · Post by **etech6355** » Tue May 08, 2007 6:44 am

After reading these threads I feel sorry thinking you are running in circles.

Can you please try this:
Start VS11+, press the F6 key to set preferences.
[GENERAL TAB] Make sure "Show message when inserting first video clip" is checked "ON".
[EDIT TAB] Rendering Quality = "BEST", Image_Resampling_Option = "Keep Aspect Ratio"
CLOSE & EXIT VideoStudio "File -> Exit". (Save = No) (This will make changes permanent).

Restart VideoStudio, goto Preferences and make sure the above changes were saved and are still set properly.
Load some pictures onto the timeline. Then goto "Share -> Create Video File -> HDV - 1080i 50/60 (For PC). Save the file to your harddisk.
After the HD-Mpeg2 video file is created then goto "File -> New Project" (start a new project)
Insert the HDV video file you created as per above instuctions, when VideoStudio Prompts you with a pop-up box to match settings answer "YES"
Right Click on the Video that's now on the timeline you just inserted and select "Properties"
Post these "Properties" Settings back to this thread. ( The Video & Audio Properties of the HD-Mpeg2 file)
Do not read the file properties using other programs, only VideoStudio.

Also I wouldn't send your converted files (divx, mpeg2, wmv) to others, they are useless for troubleshooting because no one knows the original source video properties.

If you used the correct procedure to import from your avchd device which extracts the videos for your avchd camcorder or minidvd or media into a capture folder located directly under your assigned "Working Folder".
These extracted videos have an extension of .m2t
These are the videos you need to send to someone else to check and test a conversion. These original .m2t (H264) video files should also be much smaller and easier to distribute than a converted mpeg2 file. That's exactly why you bought this camcorder correct? The AVCHD Camcorders record smaller file sizes compared to all the other codecs and still maintain HD Quality.

Bignosetw · Post by **Bignosetw** » Tue May 08, 2007 9:25 am

I'm also really beginning to suspect the player and player codec.

YOUR VIDEOS PLAY 100% CORRECTLY on my PC, using both WinDVD 8 and Windows Media Player. Are you always playing these files back on the same player (Cyberlink)? Which version of Cyberlink are you playing it with? I think that your Cyberlink player codec has set itself up as the priority codec, and it is not recognizing your files correctly. Installing and uninstalling UVS is clearly not helping - I would suggest uninstall your Cyberlink player and install the trial version of WinDVD you got with UVS.

If you really want to, you are more than welcome to post your version of UVS on an ftp and I can install it and test it. But really - take a deep breath, settle down, and work the problem from the other angle.
Try a different player and see what happens. And don't be too concerned about black bars top and bottom ... many players don't size the window automatically to 16:9, if you manually change the frame size of the player then it WILL show black bars top and bottom. Believe only what the properties tell you. The only time that you can definitely say there are black bars is if you burn a DVD and it plays stretched and with bars on a Widescreen TV - and not stretched but with bars on a normal 4:3 TV.

We have been doing this for a while, I have had numerous installations from beta stage of this version on my machine, and it definitely outputs the correct file size, every time. We wouldn't release it otherwise. But we're going to get to the bottom of this, for sure

Tobie Openshaw
Corel Digital Media

etech6355 · Post by **etech6355** » Tue May 08, 2007 12:10 pm

I've checked the test file he created using the HDV-1080i (For PC).
That file contains the correct video/audio spec's.

Most likely he's using an older version of Cyberlink's Powerdvd that's not HD-Certified for HD Playback.

Somewhere's I posted how important it is to have the correct hardware & software combination for proper computer playback. Windows Media Player is probably using the wrong codec. WMP is probably the worst player to test the HD-Videos unless you've purchased the WMP HD-Plugin and setup WMP to use the purchased plugin under plugins.

The 1080x1088 is also used by many open source codecs (ffmpeg) and also translates into code easier because 1088 is equally divided by 16, where as 1080 is not. Simply a programming thing.
I think he's installed incompatible codec's on this system. His screen shots show the AC3Filter as the Dolby Decoder.

He needs to un-install his Standard Definition & Freeware Programs, possibly other video apps and use either Windvd8_Gold(for HD) or Cyberlink_Powerdvd7 (Ultra/Deluxe). Along with a HD_Certified Video Card which also must be setup properly in it's windows configuration.

One must realize when making HD-Videos from 4:3 Pictures. In the preview screen they are played back correctly but one needs to remember they are 4:3 aspect ratio pictures inserted into a 16:9 frame size. This can be misleading to some persons thinking the pictures should fill the screen completely because they are using 16:9 as the videos aspect ratio. To make a 4:3 picture display FULL on a 16:9 display and Zoom correctly along with maintaining the correct aspect ratio you need to apply a zoom factor of approx 1.333