Unable to Install Vista Patch

nytrade · Post by **nytrade** » Sat Apr 28, 2007 8:16 pm

I have MF 5 and I have installed Vista MF 5 works fine on Xp but the vista patch will not install on Vista - I keeps saying MF 5 is a trial version
How do I enter the serial number which I have on the ulead which I installed on the vista system
Thanks
Shimon

sjj1805 · Post by **sjj1805** » Sun Apr 29, 2007 1:48 am

I think you will find that the patch is for full versions only.
What does it say on the Ulead website (Sorry I cannot access it from my workplace to check)

nytrade · Post by **nytrade** » Sun Apr 29, 2007 6:02 am

What is a full version ?

Anyway I seemed to get MF5 running now I have to the patch

It seems to work OK without the patch

so do
I need it ?

Post by **Ron P.** » Sun Apr 29, 2007 6:09 am

Full version is not a TBYB (trial) SE, VE version. It is the whole program.

Did you purchase the full version or, did you purchase an unlock key for a TBYB version? If you purchased the full version, then you will have a serial number, received in the email that had the download links. If you purchased an unlock or license key, then they just email that key, and you unlock the TBYB version to a full, non-expiring version.

It is recommended to purchase the full version, uninstall any TBYB, then install the full purchased version. The problem you are having is one of the primary reasons for that.

Now to your question, if you are running Vista, then yes you should need the patch. While MF5 may be working ok now, don't count on it running ok very long.

nytrade · Post by **nytrade** » Sun Apr 29, 2007 8:16 am

I have been using TBYB with the code I recieved when I acquired the product It seems fine but if you suggest to install the full version I will do that but how can I do it now in vista ?

thanks

Post by **Ron P.** » Sun Apr 29, 2007 1:53 pm

I don't think you can now, since you've probably had MF5 for over 30 days. You would have to contact Element 5 to get a link to the full ESD version. You might try asking them, you never know they may do it.

As I stated before, the main problem with unlocking TBYB versions, is that for some reason the patches see the program still as a trial version, and not a full version. This is something that I think they should either correct with their patches, or just simply remove the ability to unlock trial versions.