Where can I get a straight answer ..............

[corvan]

Can anyone tell me where I could find out information on correcting problems burning discs. I burned my project and found the picture quality very poor, jerky and the movie seemed to pause momentarily (the picture quality of the VHS movie is clear it was taken from a JVC camera.) . I have asked this question to the support department they responed, but did not get back to me when I wrote back to get more answers, no one on the forum can seem to answer A simple question , they don't explain things in easy terms. All I want to know is why this is happening and how can I correct this problem. So if anyone knows where I could find out some answers please let me know!
I have spent over 3 weeks putting this movie together and if this Video Studio 9 Se cannot produce a better project, I do not to waste my time.
Thanks

[Ken Berry]

In your last couple of posts, you were asked (including by me) to provide further information, which you have not yet done.

But now you come here and complain that no one is giving you a straight answer! You won't win many friends that way. How can anyone help you when you are apparently unwilling to help yourself.

None of us here are mind-readers: we don't know exactly what you are doing, what sort of devices might be between your analogue (is it analogue?) JVC camera and the computer? We don't know what properties you are using?

How can anyone help you when we don't even have this basic information???

[sjj1805]

corvan
Please view:
Please Read This Before Posting

Please pay particular attention to
"please click here --> so that we can then view your system specifications."

You may also find it worthwhile to read
From camcorder to DVD with VideoStudio

[corvan]

I am terribly sorry I came across as an A**, but I was really frustrated, I had sent the support department all the particulars about my project and they have not responsed, (twice) I was hoping to find out if there is somewhere else I could get some answers.
To go over some particulars about my project :
it is about 26 minutes in length, I have used photo, pictures and video Which I have captured from my JVC camera, yes it is analogue.
these are the properties of the clips
Video Type: MPEG-2 Video
Total Frames: 47.150 frames
Attributes: 24 Bits 720 x 480 4.3
Frame Rate: 29.970 Frames/Sec
Data Rate: Variable Bit Ratae (Max 8000kps)
Now when I burned my project to DVD I had set it to the highest quality and checked off the anti flicker.
What I would like to know is why are the movie clips on the DVD not as clear as the video tape version, it is not crisp, there are alot of glitches throughout the movie and it even seems to pause every so often.
My computer has a capacity of 38.0GB
Used: 25.9
Free: 12.0

Please,if there is any other information you require please let me know. and Once again I apologize.

thank you

[Ken Berry]

OK, now we are getting somewhere. But I am afraid you still have not given us a couple of crucial bits of information.

First, at least we know it is analogue video you are capturing. So what capture device did you use and how was it connected to your computer?

And second, since it was analogue, I am almost willing to bet that the Field Order (which you did not give) when it was captured was Upper Field First.

However, I then suspect you may have used the VS default as the project properties, which would have been either Frame based or Lower Field First.

Have a look at this post which I have just made in another thread, where another user was also complaining about degradation in quality of captured analogue video:
http://phpbb.ulead.com.tw/EN/viewtopic. ... 486#113486

As you will see, changing the Field Order of captured video is a major no-no which will severely degrade aspects of your video. As you will also see, there are a couple of easy ways of guaranteeing you maintain the same properties throughout a project and hopefully, produce a higher quality DVD at the end.

[sjj1805]

Going on from what Ken has already mentioned, the Video Creation process is a long journey that starts with shooting the footage, through to transfering to your computer. It then progresses through an editing stage followed by an authoring stage. You then end up with the burning stage.

That's lots of scope for an error or two to creep in somewhere, so you can imagine that we need a bit more than "My car won't start anyone know why?"

Another possibility that fits the description of your problem is that you have faulty discs or have burned at too high a burn speed.

You need to answer our previous requests and FULLY describe the source of your files, how you got them into your computer. What you did next and finally how you then got it all onto a DVD disc.

You will need to let us know full details of the equipment used, Your PC specifictions including RAM. Processor, Audio & video Card information.

This in the long run will save us having to keep passing messages back and forth to each other trying to elicite a bit more from you until we are able to resolve this issue.

[corvan]

The capture device I used was Ulead Video Studio 9 SE, DVDXpressDX2 Capwizard. I Connected my Jvc Camera to this device which in turn connected to the computer with the USB port.
sorry but I do not know what you mean by the Field Order or Upper Field First, how do I go about checking this out?

Here is more information on what equipment I am using:
Operating System: WinXP Pro
Display Card:ATI RADEIB 9550/X1050
CPU: PENTIUM 4 2.0-2.8G
MEMORY 768
CAPTURE DEVICE: JVC-GR-AX808/AX606/A

HERE ARE A COUPLE OF POINTS I THOUGHT OF:
WHEN I CAPTURED MY VIDEO I WAS TOLD TO SHARPEN IT, DO YOU THINK I MAY HAVE OVER SHARPENED IT?
PLUS THE SUPPORT CENTER TOLD ME THAT I SHOULD BURN THE DVD IN 8000KPS TO GIVE IT A BETTER PICTURE, IN YOUR INFORMATION YOU HAD INSTRUCTED THE OTHER PERSON THAT IT SHOULD BE SET AT 4000 TO 6000KPS
MAYBE MY COMPUTER HAS SOMETHING TO DO WITH THE PICTURE AS I HAD MENTIONED IN MY ORIGINAL POST, THE MOVIE PLAYED JERKY AND IT SEEMED TO HAVE GLITHCHES THROUGHOUT, AND IT SEEMED TO STOP MOMENTARILY........ALONG WITH THE PICTURE NOT LOOKING AS CLEAR AS THE ORIGINAL VHS MOVIE!
LET ME KNOW WHAT OTHER INFORMATION I CAN SUPPLY?

[sjj1805]

Writing in CAPITAL letters is considered on websites as SHOUTING and is frowned upon.
To save you having to enter your system specifications again in the future please press this button so that we can then view your system specifications.

You have connected your device to the computer with a USB cable. You will get better results if you are able to connect with an IEEE1394 firewire/iLink cable instead.

You may find the following article will address most if not all of your problems:
From camcorder to DVD with VideoStudio

[Ken Berry]

Steve -- he's capturing from an analogue camera, and the Adstech capture device he is using only connects to the computer via USB.

corvan: My original suggestion that this is a Field Order problem continues to apply. Capturing with the DX2 would normally give you video with Upper Field First. To check this, right click on one of the captured files (unedited) in Video Studio and copy down ALL its properties here, please.

But then I think you used the default VS project properties which will have been either Lower Field First or Frame Based. And it is this which is causing your problem. Right click on the file you produced after editing and copy all its Properties down here please.

The other post to which I gave the link above tells you how to avoid mixing your Field Orders.

(To explain Field Orders very basically, with the sort of video you are dealing with, each frame is shown in two parts in succession very quickly, and it is only when the second part is shown that you see the whole frame. This of course happens in micro-seconds so your mind thinks it is just seeing a single frame. The two parts of the frame are the Upper Field and the Lower Field.

Depending on the type of video you are using, the Fields are displayed in different sequence or order. For analogue video, normally the Upper Field displays first, then the Lower Field. The Field order for analogue video is thus normally described, logically enough, as Upper Field First. With digital video captured from a mini-DV camera, the Lower Field is normally displayed first, so it is called Lower Field First.

Now if you start with analogue video, which you have, which is Upper Field First i.e. it is supposed to display using the upper field first. Buy if you then use the wrong field order in the project properties, it will play the Lower Field First instead of the upper, and this is out of order or sequence. So the eye thinks that the image is jerking...

That is why you must maintain the same Field Order throughout the whole project.)

[corvan]

Here are the properties for the unedited clips
File Format: NTSC DVD
File Size: 690,324kb
Duration: 1573.240 seconds
Video
Video Type MPEG-2 Video
Total Frames 47,150 frames
Attributes: 24 Bits, 720 x 480 4:3
Frame Rates: 29.970 Frames/sec
Data Rate-Variable Bit Rate (Max 8000kps)

here the properties for the project
NYSC Drop Frame (29.97fps)
MPEG files
24 Bits, 720 x 480, 27.97fps frame based
(DVD-NTSC) 4:3
Video data rate:Variable (Max 8000kps)
Audio RAte 224 kps
they seem the same to me, do you think i may have saved the project incorrectly?
Hopefully this will give the information you need.

[Ken Berry]

Unfortunately, the properties for the captured files don't show the Field Order used, though again I am willing to bet they use Upper Field First.

However, your project properties are one of the VS defaults and use Frame Based. Frame Based in effect shows each part of a frame which uses a Field Order as a single frame, and so the end result will be very jerky, as you described.

As I have already suggested, you must maintain the same Field Order throughout the project. Go to the link I have already provided at
http://phpbb.ulead.com.tw/EN/viewtopic. ... 486#113486 where you find suggestions on how to do this easily.

[corvan]

I just checked the preferences and it has the frame based listed. Do I need to change this setting in my project to Upper field First, to solve my problem? How do I go about doing this and saving it properly.
And do I have to to change the settings anywhere else to else before I try to burn this project again?

[Ken Berry]

You don't really have to change anything yourself if you follow the tips I have given in that link I posted (twice now). The program will make the adjustment itself if you tick the box in File > Preferences > Show message when first video inserted.

[corvan]

Sorry but I don't seem to understand,
the project that I had been working on was set to the frame based not the upper field first.
When I checked the preferences and clicked the box to upper field first, this does not change my current project, does it?
When I go to share>create video>custom....the little box shows the final properties to be used in producing my mpeg-2, this still reads frame based!!
I know you had sent the link twice, and I have been reading it over and over again, but I still keep getting stuck on this one point.

Then in your next step you say to close the editing phase by saving the project and opening a new one!!!!and leave the tmeling empty, and select share>create disc. the burning module opens, you manually insert your mpeg-2's?? and so on.................my manual does not give me any of this information so I once again i am confused.
I apologize but I am not that computer savy!!!!!!!!!!!
thanks alot for all your help so far and I hope you don't give up on me now!!

[Ken Berry]

What I have been trying to say is that I think your capture video was really Upper Field First. As such, your project properties should also have been Upper Field First, but instead they were, by Video Studio default, Frame based.

Now there are a couple of ways of getting the project properties to reflect the correct Field Order (Upper Field First). The first way is to do as I suggested, and have the message displayed when you insert the first video in the timeline. The message asks if the project properties should be the same as the first video's. If you say OK, then the project properties are automatically changed to Upper Field First. And after that, you just leave it. You do your edits and proceed as I suggested, or instead of Custom, you choose 'Same as Project Settings' or 'Same as first video' when you go to Share > Create Video file.

In this case, the automatic change has not happened, and your project properties are still frame based. But you can change this in a couple of ways. You can just go to File > Project Properties, and on the box that comes up, click on the Edit button. Then in the new box which appears ('Project Options'), click on the General tab (the middle one). Then, in the Frame Type window, change it from Frame Based to Upper Field First. Then click OK to close that box, then OK again to get back to the timeline. The project properties will now be Upper Field First.

A second way to do this is very similar. You leave the project properties as they are, do your editing, then you go to Share > Create Video File, and choose Custom. Then select the Options button. In the new box that comes up, again select the General Tab and change Frame Based to Upper Field First. Click OK, give the new file which is to be produced a name, and click OK again. Rendering should start.

The subsequent workflow I suggested may not be in the manual, but it is what quite a few of us here use successfully. It was devised because what IS in the manual, works for some all the time, works for others some of the time, and for others it does not work at all. It is just another way of achieving the same result, but it usually works.