Error preventing uninstall of VideoStudio 8 Trial Version

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mcdermottusa1

Error preventing uninstall of VideoStudio 8 Trial Version

Post by mcdermottusa1 »

I am not able to remove the VS8 trial version from my Windows XP (SP2) machine using the Add/Remove Programs feature. I keep getting the error ....

>SetupDLL\SetupDLL.cpp(439)
pAPP:Ulead VideoStudio 8
PVENDOR: Ulead Systems
PGUID:4F1DA6BF-3614-48A1-9970-9E90F646789E
$7.1.100.1248
@Windows XP Service Pack 2 (2600)IE6.0.2900.2180


I tried the instructions found on a previous post...basically delete the Ulead setup.ini folder under C:\Program Files\InstallShield Installation Information, then reload and uninstall. This did not work.

Any suggestions would be greatly appreciated.

Thanks.
Trevor Andrew

Post by Trevor Andrew »

Try this link

http://www.ulead.co.uk/tech/vs/vs80faq.htm

Quote:-
How do I remove VideoStudio 8 manually when the InstallShield file is corrupted? I can't remove it from the Control Panel: Add/Remove Programs.
It's possible that the VideoStudio 8 installation has been interrupted which caused the InstallShield to be corrupted. In this case, VideoStudio 8 can't be removed from the Control Panel: Add/Remove Programs successfully. Here is the process you may use to remove it manually and reinstall it.
Delete the "Ulead VideoStudio 8.0" folder in C:\Program Files\Ulead Systems\.
Delete the "Ulead Systems" folder in C:\Program Files\Common Files\.
Delete { 4F 1DA6BF-3614 -48A 1-9970-9E 90F 646789E} in C:\Program Files\InstallShield Installation Information.
Go to Start: Run, and input the regedit command.
Delete the "8.0" folder in the HKEY_LOCAL_MACHINE\SOFTWARE\Ulead Systems\Ulead VideoStudio\8.0.
Reinstall VideoStudio 8.
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