MediaStudio Pro 8 and Windows Vista

markjayne · Post by **markjayne** » Wed Apr 18, 2007 6:38 pm

Since upgrading my PC to Windows Vista Home Premium, I can no longer load up MediaStudio Pro 8. Is there a patch that'll fix this problem.

Mark

klowther · Post by **klowther** » Wed Apr 18, 2007 7:29 pm

Nope. MSP has not been updated to run on Vista. Don't know if/when it will be.

markjayne · Post by **markjayne** » Wed Apr 18, 2007 8:11 pm

Well I'll be really dissapointed if there is no patch. It'll be the last Ulead product I'll be buying if thats the case.

Mark

sjj1805 · Post by **sjj1805** » Thu Apr 19, 2007 2:29 am

Please view:
Vista Related Problems

Devil · Post by **Devil** » Thu Apr 19, 2007 7:35 am

markjayne wrote:Well I'll be really dissapointed if there is no patch. It'll be the last Ulead product I'll be buying if thats the case.

Mark

Whose fault is it? Ulead have a good product that works. Who changed what? Microsoft changed operating systems. So, instead of blaming Ulead, why not blame whosoever is responsible for your inability to use Ulead products. Why not make Vista be the last Microsoft product you will buy?

In practical terms, there is an easy way out of your dilemma. Dual boot your computer with XP. That way, you will have a dedicated video partition which will work to perfection, without all the MS bloatware (read crap) that has been added to Vista to make it look pretty and to slow everything down.

markjayne · Post by **markjayne** » Thu Apr 19, 2007 8:25 am

Well you could blame Microsoft, but then Ulead have come out with patches for their other software. It would also be nice if Ulead answered any messages that are sent to them regarding the situation. Are you saying to me that you will never have Vista. Its only a matter of time before you'll have no choice. Who the heck uses Win 98 anymore. Ulead have to keep up with the times I'm affraid.

Mark

Gorf · Post by **Gorf** » Thu Apr 19, 2007 12:19 pm

markjayne wrote:Well you could blame Microsoft, but then Ulead have come out with patches for their other software.

They've come out with patches for their most profitable products first, which is what I would have done.

markjayne wrote:It would also be nice if Ulead answered any messages that are sent to them regarding the situation.

They will be inundated with direct requests for more info. If they aren't responding to public calls for an update, what makes you think that private communication will be any more effective? I'm not justifying their silence, I'm just saying that you're being unrealistic in thinking they will respond.

markjayne wrote:Are you saying to me that you will never have Vista. Its only a matter of time before you'll have no choice. Who the heck uses Win 98 anymore. Ulead have to keep up with the times I'm affraid.

I still use Win98 on a print server and a machine that controls a stills camera, and Win2K on a machine I use for animation. There is no point buying a licence for an operating system if the existing setup does the job it's being asked to do. My MSP machine running XP does not need Vista, so I'm not intending to upgrade. In the unlikely event that I buy a Vista-only package or a new machine with no o/s choice other than Vista, I'll weigh up my various needs then.

You seem to think that Vista compatibility is Ulead's problem. MSP predates Vista, and on the box it will have said what operating systems are supported. They aren't actually obliged to make it Vista compatible, and if they do it will be for payment or goodwill.

I just bought my wife a replacement XP laptop, and made sure it also came with XP installed. It will work quicker than it would have done under Vista, I was able to save a little money by avoiding a huge amount of memory and the state-of-the-art GPU, and I didn't need to pay to update our existing Adobe licence to one that is Vista compatible.

sjj1805 · Post by **sjj1805** » Thu Apr 19, 2007 3:16 pm

markjayne wrote:It would also be nice if Ulead answered any messages that are sent to them regarding the situation.

Just look at the number of posts received on this user forum every day and now think of how many Ulead customers are unaware of our existence. I would think that Ulead must get far more submissions directly from customers than we do here on the forum

markjayne wrote:Are you saying to me that you will never have Vista. Its only a matter of time before you'll have no choice. Who the heck uses Win 98 anymore. Ulead have to keep up with the times I'm affraid.

At my workplace of some 15,000 to 20,000 employees and their must be some 5,000 - 8,000 computers, we still have some systems running DOS and others running Windows 3.11

Our main operating system is Windows NT with service pack 6.

markjayne · Post by **markjayne** » Thu Apr 19, 2007 3:35 pm

Well would it be asking to much of Ulead to say either, Yes there will be a patch for Vista, or No there won't be. I think there's to many folks sitting around in limbo. I'm willing to wait for a patch, but if it ain't going to come I'll have to buy another editing suite. I don't think thats asking to much.

Mark

Gorf · Post by **Gorf** » Fri Apr 20, 2007 9:24 am

markjayne wrote:...I'm willing to wait for a patch, but if it ain't going to come I'll have to buy another editing suite...

Don't take this the wrong way - it's not intended to be a negative comment: How seriously do you think your request will be taken if it's seen that you let the o/s determine the editing suite you use?

There are posts in here about "pro" editing systems all the time, with the general feeling that MSP (despite the "P") is not a pro system compared to the others. It's all a crock, in my humble opinion, because studios and other organisations that make more than six digits a year profit purely on editing will be using Avid or similar, but there you go. Anyway - if you think like a "pro" - you let your needs determine the tools, and seeing as the o/s works behind the main tool of your profession, surely it is that tool (the editing program) that should dictate the o/s, not the other way around.

Why is no-one hassling M$ to bring out patches to allow compatibility with legacy programs?

troppo · Post by **troppo** » Sat Apr 21, 2007 5:26 am

Dammit! Why wont Final Cut Pro work on my Vista computer? Is there going to be a patch come out??

If you like the NLE then use the OS it requires. Simple.

markjayne · Post by **markjayne** » Sun Apr 22, 2007 3:18 pm

Seems to be a lot of folks defending Ulead. Thats not a bad thing, but when you think that Ulead needs Microsoft more than Microsoft needs Ulead, things should be better.

Seems like some are easily pleased.

When I splash out nearly 200 quid for anything, I expect a little customer service.

Mark.

Devil · Post by **Devil** » Sun Apr 22, 2007 3:57 pm

No, Mark. It's not customer service you want, but the ability to read clearly the system requirements before you buy. It states quite clearly that it works under XP Home, XP Pro and W2k. Not a single hint of Vista, which, BTW, I have already uninstalled. It's, by far, the worst thing that MS has perpetrated on the unsuspecting public since WIN95, which is why even the computer makers are backtracking and offering customers a choice of XP or Vista (they have been inundated with service requests).

You may care to know that the problem of advanced NLEs not working well under Vista is not unique to MSP. I've heard (no 1st hand experience) that many of them are in the same position and those that claim Vista compatibility have stability or other problems. Apart from video apps, when I did have Vista installed, I found that about 20% of my proggies either did not work or misbehaved under Vista (including the MS Office 2007 suite!!!!) when they worked perfectly under XP. And the so-called compatibility wizard is just a useless load of crap because it did not allow even one of these apps to work under XP simulation. To cap it all, I could not even run my security software suite, which I consider more important than eye-candy bloatware, nor could I use all the features of my Intel graphics system, only a few months old (Intel have not been able to produce drivers).

sjj1805 · Post by **sjj1805** » Sun Apr 22, 2007 4:50 pm

There is a simple answer to all of these Vista problems (Apart from the obvious - don't get Vista) I have no doubt that Vista has several advantages over XP - something to do with the processors now on the market. However Vista is so new that years and years of tried and trusted programs - Not just Ulead programs - but everything from a word processor to a 3D graphics program - will have Vista related problems.

Those programs were written and designed for the operating system(s) in existence at the time they were released.

The cost of hard drives are reasonable nowadays and when you consider how many programs you have in total - not just your one or two Ulead programs, then you might consider the cost of a second hard drive as reasonable.

Having made that decision you now need to read this post:
Dual Boot the Steve Jones Method.

markjayne · Post by **markjayne** » Sun Apr 22, 2007 5:07 pm

I think some here are missing my point.

Its not whether Ulead works with Vista, its a simple question, Will it, or Won't it. Ulead like all other companies have known about Vista for longer than any of us, but they can't come up with a simple answer. As far as reading on the box to see system requirements, how could Vista be possibly on there, when it didn't even exist at the time.

Its looking more like its easier to knock Vista than it is Ulead. I know it shouldn't be the case, but operating systems have and always will upgrade one way or the other, and software manufacturers know this only to well.

Sure Vista has its problems, didn't XP, but don't fool yourself in thinking its not going to be the best OS yet.

Its a simple question for Ulead.....

Is there a patch in development for MSP8

or...

Is MSP9 in the pipeline.

Not to difficult really is it

Mark