Lost my Windows Media Player audio after MF4 install

macwino · Post by **macwino** » Fri Mar 18, 2005 3:00 pm

Installation of MF4 causes Windows Media Player 10 to lose audio. When I play an mpg file with WMP there is no audio. These mpg files have AC-3 audio. There was audio before I installed MF4. I uninstalled MF4 and I again had my audio with WMP. I then reinstalled MF4 and I no longer had audio with WMP. Does anyone have any ideas about how to get my WMP audio back? And has anyone else experienced this problem?

Thanks, Robert

htchien · Post by **htchien** » Fri Mar 18, 2005 7:46 pm

I had the problem once, but solved it by removing Roxio Easy Media Creator 7 because Roxio audio codec seems to be conflicted with Ulead audio codec. Now I can play MPEG files with AC-3 without any problem in both WMP and Ulead.

Not knowing if your problem is the same, but might be similar.

Regards,
H.T.

macwino · Post by **macwino** » Fri Mar 18, 2005 9:02 pm

H.T, I never had Roxio installed, but I have an Ahead Nero demo installed at one time but it's long been removed. I did a Registry search - for what it's worth - and deleted all references to Ahead. But it made no difference. Still no audio with WMP.

Thanks for the suggestion, anyway. Robert

maddrummer3301 · Post by **maddrummer3301** » Sat Mar 19, 2005 12:45 am

Hi,

I'm going to find out on my machine tonight what's going on with that
and will post back.
Depending on the sound card you have I think it's in the
"Audition/Monitor Audio" part of Ulead's code.
On mine it stopped playing AC-3 and had muted one of the
ports on the soundcard mixer.

If your using a soundblaster card with the "What you hear" feature.
That is the WORST thing that creative ever did. Those cards cause
many headaches for programmers.

MD

macwino · Post by **macwino** » Sat Mar 19, 2005 1:03 am

Hi MD,

Thanks for looking into this. There's also another sound anomaly that I'd thought I'd mention because maybe it's related.

If I import a video file from a DVD created by my DVR-DVD player, it has no audio when played in MF4. The file contains AC-3 audio. I am using the Import DVD-Video button under the Add Media heading and navigating to the video folder on the DVD in order to bring this video into the program. If I use the Edit DVD process instead of the Create Video DVD process, I retain the audio. So my files are losing their AC-3 audio when brought into the program the intended way.

I look forward to the results of your investigations.

Robert

macwino · Post by **macwino** » Sat Mar 26, 2005 4:33 pm

Am I alone in this, or is anyone else experiencing this problem?

Robert

Looey · Post by **Looey** » Sat Mar 26, 2005 11:02 pm

I have the same problem of no dvd sound in WMP10 since installing MF4. The problem file is uldvdaudio and is located in program files\common files\ulead\systems\mpeg\. I renamed this file to uldvdaudio.old and now dvd sound works from Windows media player.

I haven't tested movie factory 4 yet to see what happens there. I don't know what the problems will be with that. This is a temporary fix for me.

I have Nero on my system that provided the dvd decoder before MF4.

macwino · Post by **macwino** » Sun Mar 27, 2005 12:26 am

Looey, thanks for the tip. It worked - but not without its problems. By making this change I now have audio when I play an mpg file using WMP 10. However, I no longer have any audio when playing a file within MF4.

So it's apparently audio in one or the other, but not in both.

Robert