VS10+ crashes every time, EVERY TIME

BuZZarD · Post by **BuZZarD** » Thu Apr 19, 2007 1:40 pm

A mega codec pack is something like ACE megacodec pack or similar that acts as like a one stop shop for missing codecs.
I you ever find you have an avi file or other format that won't play, a codec pack will install just about evers compression/decompression codec known to man.
Some of them aren't 'industry standard' and can cause problems.

I had those same issues that you have and was using ace megacodec pack.

I eventually formatted my pc and left it out from then on.

Since then I have had no problems. (other than DEP on winXP pro)

Most codec packs have the option to unload them.
Have a look in the options if you have one and try it.

Vincej · Post by **Vincej** » Thu Apr 19, 2007 8:28 pm

Look - of course the product is not junk, otherwise I would not use it. It is such a pity that an otherwise excellent product is marred from a great and enjoyable experience by not it being cleaned up from time to time.

Being in s/w development I can vouch that it is nearly impossible to build bug free code - but the "I can not reproduce it" is nearly always an excuse used by developers to mean "I can't be bothered to reproduce it". There is usually a huge pressure to get the next release out, while bugs are carried over from release to release and it is people on this forum who have to clean up the messes with their experience and good advice - thanks to you all.

Wouldn't it be nice if it just worked first time every time ? Wow Now there is a marketing concept !

We should get back to the issue at hand - Vince

Black Lab · Post by **Black Lab** » Thu Apr 19, 2007 8:34 pm

Wouldn't it be nice if it just worked first time every time ?

It does, for me. Maybe I'm just lucky, but I know I'm not the only one. So if it works fine for me how can it be a bug, and how do you expect it to get fixed (if it ain't broke for everybody)? I don't pretend to be a computer expert, but I don't know how you can blame Ulead.

Vincej · Post by **Vincej** » Thu Apr 19, 2007 8:55 pm

This is exactly what s/w developers rely upon... it can't be broke because it works sometimes for some people and especially me in my lab. It has to be the user right ?? Trust me, in my s/w career I have seen this card played many times.

Imagine if mission critical applications like those that manage nuclear reactors worked sometimes if you get the procedure just right and not a smidge off to the left.

OK there is a middle ground here between nuclear reactors and Ulead - and that is my point: Ulead on are the wrong side of the acceptable line, having too much of an eye on the next great feature rather than getting the last great feature to work reliably.

thanks to all those who have helped me with my challenges over the years. Now lets get back to real work

cheers Vince

Hugo · Post by **Hugo** » Thu Apr 19, 2007 9:10 pm

This discussion reminds me of the Microsoft guy on the rifle range. He keeps missing the target completely. Time after time.

Eventually he puts his thumb over the end of the barrel, takes aim and fires. Of course, he blows his thumb off. The instructor is appalled. "Why on earth did you do that?" he shouted.

"Just checking" says the Microsoft guy, "the bullet is leaving here OK, the problem must be at your end."

Black Lab · Post by **Black Lab** » Thu Apr 19, 2007 9:13 pm

I don't know how you can compare Ulead to nuclear reactors

but I can compare it to Quickbooks, the accounting software. I do the payroll using Quickbooks. For one of our employees, just one, it would not calculate one of her taxes correctly. Didn't matter what I did the tax was always wrong. Really screwed up my quarterly taxes until I found out what was going on and remembered to manually correct it each week.

I contacted Intuit and explained my problem and they gave me the standard fixes - reinstall, etc. etc. Nothing worked. Even though my Quickbooks didn't work correctly, it did for thousands of others. Why? A bug in the software, or a conflict with my system? Who knows? Did Intuit stop producing the next Quickbooks project to solve my problem?

I upgraded to the latest version and all is well.

sjj1805 · Post by **sjj1805** » Fri Apr 20, 2007 6:06 am

I have mentioned this before.

Start with 2 identical computers.
Give those 2 computers to 2 different people and give both persons exactly the same software to install. They have each been given at least a dozen items of software.

When they have both finished this task those computers will no longer be identical - even though they have exactly the same software installed.
Why?

The answer is because the likelihood that they both installed everything in exactly the same order is pretty remote.
Person 1 might install Microsoft Office followed by VideoStudio
Person 2 might install VideoStudio followed by Microsoft Office

(Not saying these two programs clsh with each other - just trying to illustrate a point)

When you install software it also installs various dll files, many of which go into the Windows/System directories or the program files/common files folders.

Now what happens when you have two programs to install and they both want to install different versions of the same dll file (there are other files that this applies to not just dll files)

Dependant upon the programmers concerned, some software may simply replace an existing dll file only if the existing one is older than the one now being installed. Other pieces of software just overwrite the existing dll file regardless.

Then.... once this sioftware has been installed the computer gets affected by various other factors such as the fragmentation process of the hard drives caused by programs or data being installed and then deleted.

Even if both persons instlled their software in the same order, how many times have you seen a message "Windows has finished installing this bit of software and needs to reboot for it to work, reboot now or later?"
So one person reboots everytime but the other waits until all of the software being installed has been completed.

Liken this to motor cars - they all come off the assembly line looking the same but a few months later the owner of the car can easily pick his out from several others same make, model, colour - that are all parked on a car park.

etech6355 · Post by **etech6355** » Fri Apr 20, 2007 7:26 am

Liken this to motor cars - they all come off the assembly line looking the same but a few months later the owner of the car can easily pick his out from several others same make, model, colour - that are all parked on a car park.

NOT ALL OWNERS, DA, yea, I've mistaken the home vechicle for someone else's. I call them all clones. Now I use the remote to chirp the signaler that unlocks the doorlocks and flashes the lights

Please tell me someone else has done this too?

BTW: Anyone missing a Blue Ford Mustang?

StephenW · Post by **StephenW** » Fri Apr 20, 2007 8:57 am

I have the same can't do message after my daughters school sent a revision disk home with her. Some of the videos worked, but others needed the latest Quick Time installed - which was on the disk. After installing this later version the videos still wouldn't work.

VS10 now will not load and QT will not uninstall as it tells me that there is an error.

I thought I would just do a system restore, but even though I have recently done a manual system save there is nothing in the calendar.

I have un-installed and re-installed VS and also QT but nothing changes the situation.

Anyone got a foolproof way of getting rid of QT and then getting VS to work again?

Steve

sjj1805 · Post by **sjj1805** » Fri Apr 20, 2007 9:42 pm

The correct methode to remove Quicktime is here:
How to uninstall QuickTime on a Windows PC

Sometimes the procedure fails and so you can do the following:
1. Go to C:\Program Files, then delete the entire QuickTime folder.

2. Click Start - Find/Search - All Files And Folders, select the hard drive ( C: ) to look in, type in QuickTime, then click Find/Search. when the list of files appear, right-click on and delete all the ones that you confirm are associated with QuickTime.

3. Click Start - Run, type in REGEDIT, then click OK. Click the + in:

HKEY_LOCAL_MACHINE
Software

In the Software sub-menu, right-click directly on the Apple Computer entry, then click Delete - Yes.

(Note: If you click the + in the "Apple Computer" entry, you'll see "QuickTime" listed there)

To remove the QuickTime entry from Add/Remove Programs is very simple.

Go back into the registry and click the + in:

HKEY_LOCAL_MACHINE
Software
Microsoft
Windows
CurrentVersion
Uninstall

Start at the top of the Uninstall list and click on each sub-folder and look at the entries in the right pane. When you find the sub-folder for QuickTime, right-click it and delete it. The QuickTime entry will possibly be listed more than once in the Uninstall list, so keep going until you get to the bottom of the list.

Close the registry editor. The QuickTime entry should now be gone from Add/Remove Programs.

Post by **jparnold** » Sat Apr 21, 2007 7:26 am

After reading this post and all replies I couldn't help but join in

Firstly in reply to the previous post, a MEGA CODEC pack is one of those installable packages described as "containing every codec that you will ever need" or similar words. I too had installed these and uninstalled them when it was suggested that maybe it was causing problems.

I too have experienced many VS10+ crashes since purchasing it and although most of the more experienced members answered my initial post trying to help out suggesting lots of things to do, they all stated that they have no problems which made me think that my problems were uncommon.
Well the more I read the more I think that although my hardware may not be perfect VS10+ is a lot more unstable than it should be. Surely it should have been developed/written to allow for the average hardware variants (if this is the cause of crashes).
Also I had NEVER experienced ANY crashes using VS9, VS8, VS7 etc.
Regardless of members who state they have never had any problems isn't it about time that someone (at Ulead?) admitting that MANY users are experiencing (crashing) problems and try and get to the bottom of it and either release a suitable patch OR suggest what the problems could be and suggesting methods to reduce/eliminate the problem.

To whom it may concern I have turned OFF automatic saves and save (my project) regularly manually. This has REDUCED the crashes significantly but not eliminated them completely.

StephenW · Post by **StephenW** » Sat Apr 21, 2007 2:36 pm

SJJ1805 Thanks for your guidance of how to get rid of Quicktime. The 'official' route didn't work, but your manual instructions did.

Now the next problem...
My daughter has an IPOD and this apparently needs QT on the PC to work correctly - how do I re-install QT without blowing up VS10 again?

Cheers
Steve

sjj1805 · Post by **sjj1805** » Sat Apr 21, 2007 2:50 pm

This is only my opinion based upon how it affected my computer.
As all computers are different - even those that are the same make model etc and have the same software, what may affect one may not affect another.

Please view
http://phpbb.ulead.com.tw/EN/viewtopic. ... 103#112103

BillGehtsNoch · Post by **BillGehtsNoch** » Sun Jun 03, 2007 10:18 am

Dear All
First, please apologise my maybe bad English. I'm from Switerzland and my mother language is German.

I'm quite new here in the forum as I just did start my work wiht VS10. I did create my holiday video and had nearly been finished when the application crashed donw and it was inpossible to restart it as allways the message came up that "window has encountered a problem and VS10 needs to be closed." This issue was very angry and I realy had a couple of bad hours while I was looking for a solution. I tried to install the latest patch, to reper the installation by setup, to remove the application and reinstall it, to run Regclean and a couple of other things but nothing did solve my problem.

Then, I simply came to an idea to try to login with another computer account and i was wondering. With the other account, VS10 did work without any problems.
So the problem was finally located in my own computer profile and nothing else.

In order of that, I did backup and remove the VS10 folder in the user data of my profile and did start VS10 again. After that, the user data has been re-created and the applocation was running again without a error message. Then I tried to restore the user defined databased *.dat from my backup. At the end of the day, the VS_Video.dat was corrupted and the actually reason for my problem.

Unfotunatelly, my Video Archiv has been gone with this operation. I had to re-create all the links in the different viedo archives but still better then re-install the whol computer.

Sulution Summary:
----------------------
Delete the VS10 folder in the user data folder of you own computer profile and start VS10 again.
(Please be aware that all archive settings, user stored titels etc. will be lost.)

Maybe, this will help other users to save some time and frustration as well.

Regards.
Andi

Alludo USER to USER Web Board

VS10+ crashes every time, EVERY TIME

VS10 Crash on every startup