VS10+ crashes every time, EVERY TIME

[davey321]

Hello,
First Let me thank you all in advance.
Ok here goes. i have been using VS10+ for about 6 weeks now and only had a few problems, now and again it would come up with "ULEAD HAS ENCOUNTED A PROBLEM AND NEEDS TO CLOSE" this was a little anyoing.
i started a new project 2 days ago and and now when i go to edit any project it comes with "ULEAD HAS ENCOUNTED A PROBLEM AND NEEDS TO CLOSE" this even happens if i try to watch the previous edits, i am a little concerned as i am only part the way through 3 projects and thats taken me forever. Please help. Just to let you know i did put in my new project 6 image folders with pictures, not to sure if its using to much memory and cannot cope???? although i do have 1GB...
Thanks
DAVEY

[DVDDoug]

What format are your video files and where did they come from? All of my crashes have been caused by bad video files (MPEG-2 in my case). This can be very hard to diagnose, since the corrupt file will usually play OK, but cause trouble when you try to edit or convert it.

Corrupt file problems seem to be more common with the more compressed formats. If you are using DivX, Xvid, or any of the other MPEG-4 variations, you probably have a bad file. If you are using AVI/DV files from a Mini-DV camera, a corrupt video file is less likely.

[davey321]

Hello, Thanks for your speedy reply.
Ok The files are AVI. as i transfered my video footage from MINI DV it was via USB2 but i have now ordered my firwire port. I dont know if this matters, i did download some different footage from my Desktop via usb2 and transferred it to my external hard drive and then put it onto my laptop, do you think would have anything to do with it.. Should i delete it from VS10 to see if it makes a difference???

I tried it again today and it loads ok but when i try to do anything same crash.

Thank you
DAVID

[Rich2Putt]

I've been using VS since VS7. Since I upgraded to VS10+ I've been getting this same messge "ULEAD HAS ENCOUNTED A PROBLEM AND NEEDS TO CLOSE" more then any other time in my VS life.

In fact, a couple of months ago I couldn't even open VS10+. I had to re-install in another directory before it would function. I continue to have problems with the filter "strobe". I've mentioned this before last year. No matter what I do, my strobe effect does not work. I know this is a software issue. I'm not a geek but I'm not a novice either.

Either I'll upgrade or find another software.

[webpdq]

I have the same problem. I have used VS since it was vs 4 under a different name and this is definitely the most unstable product. I am running it on a media center dual core, current updates applied.

I have not discerned a pattern but what happens is this, I click on a clip or transition and the systems starts to thrash a little. I hear my hard drive or it may be my external drive whirring...nothing happens and then the dreaded error. Serious error etc. I have to close and hope I saved it recently. I set auto save to every 3 minutes so I am usually OK but it is a PAIN.

Also, every single time I exit vs10 it must think that something bad has happened because the next time I reboot and open the program, it asks if I want to use the recovered file.

[Black Lab]

Just to let you know i did put in my new project 6 image folders with pictures, not to sure if its using to much memory and cannot cope???? although i do have 1GB...

You have 1GB what? Where? One hour of DV-AVI is approximately 13GB, so that may be your problem.

I set auto save to every 3 minutes so I am usually OK but it is a PAIN.

See http://phpbb.ulead.com.tw/EN/viewtopic. ... =auto+save and http://phpbb.ulead.com.tw/EN/viewtopic. ... =auto+save

[Rich2Putt]

Also, every single time I exit vs10 it must think that something bad has happened because the next time I reboot and open the program, it asks if I want to use the recovered file.

I have this same message happen I'd say 50% of the time I exit & open the program again. Go figure.

[Ken Berry]

Just a thought, provoked by another thread I responded to last night.

But does anyone with the problem in *this* thread have a mega codec pack installed? These are notorious in causing conflicts in video editing software, often causing crashes... even when a codec from the pack is not being used. It is just that they conflict with the codecs installed with or used by the editing software.

[Vincej]

why do we all struggle with such junk s/w ? I am in the s/w development industry and if commercial products were built to this standard then the likes of Oracle / SAP would be bust.

I suggest that instead of always building ( or trying to ) new features that the nice people behind VS do a "bug fix build" ie VS 12 does NOTHING NEW put promises to fix all the junk.

I use VS9 and will not upgrade because of these problems. Can you load he template without it falling over > NOPE. It is a bug which has been with VS since version 7 or before. Do they care ? NOPE.

Perhaps if we all boycotted the site for a month then they might wake up. Or we could create a web site called " All the time I have wasted on Video studio"

I am always in a state of tottering between sticking with it or giving up to Adobe Premier ... but I'm told that's no better - typical personal s/w !!!

sorry for the moan - but it does wear a bit thin after a while.

Vince

[Ken Berry]

And you have to remember that there are at least some users out there (like me) who have not had the various crashes and problems that other people do. I don't know why, and I count myself blessed. I have been using Video Studio since version 7.

But it's for that reason I have difficulties when people say that this, that or another feature is a 'bug'. Because a bug is supposed to be replicable and I have never been able to replicate the so called bugs...

That's not to say there are not problems or features which are difficult to produce good results with. But more often than not the problems people have are caused by one or more of an imperfect grasp of workflows likely to produce a good result, their own specific computer architecture, and loading things like mega codec packs.

But hey! Who said that video editing was meant to be easy? If it were, there would be no need for a forum like this!!!

[sjj1805]

From my experience the biggest computer bug has 8 fingers and two thumbs and usually answers to the name wife.

The biggest computer virus also has 8 fingers and 2 thumbs and usually answers to the name son.

Perhaps you need to set up some password protected user accounts so that no one can mess in your abscence. It is obviously not you as you work in the s/w development industry.

[daniel]

Perhaps you need to set up some password protected user accounts so that no one can mess in your abscence. It is obviously not you as you work in the s/w development industry.

Errr.. no, nothing, forget it.

[cliveports]

just to pull the discussion a little back on track..... I don't know if this helps you Davey but mine was also crashing Every time I opened VS10+, hence unusable, but I solved my problem and posted my thoughts here

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=22197

(I believe it was also copied into the troubleshooting post too, have you tried this before posting?)

[Black Lab]

From my experience the biggest computer bug has 8 fingers and two thumbs and usually answers to the name wife.

The biggest computer virus also has 8 fingers and 2 thumbs and usually answers to the name son.

Perhaps you need to set up some password protected user accounts so that no one can mess in your abscence. It is obviously not you as you work in the s/w development industry.

[Rich2Putt]

But does anyone with the problem in *this* thread have a mega codec pack installed? These are notorious in causing conflicts in video editing software, often causing crashes... even when a codec from the pack is not being used. It is just that they conflict with the codecs installed with or used by the editing software.

Hi Ken,

Not sure what a mega code pack is

I don't agree that VS10+ is junk. VS10+ has it's problems that are very frustrating especially when the problems occur when an upgrade is installed.

For my .02 cents, VS10+ has a lot of bang for the buck & does a fine job overall.

Rich