no video capture

[jinserra]

New digital video guy here. Own a Panasonic Digital Video Camcorder (PV-GS36) and acquired ULead Video Studio 9.0SE along with a Firewire Card (StarTech) that claims to be compliant with IEEE-1394, 1394a and iLINK.

I just used the camcorder for the first time (filled the tape), then installed the VS9.0, and immediately plugged my camera into the FireWire port and attempted to capture video. I received the error message below:
"Either no video capture driver is installed in this system or no device is connected."

I've searched the KB and other posts to no avail. I appreciate the help.

[roy wood]

"Either no video capture driver is installed in this system or no device is connected."

Hi John first step will be to check that your 1394 card is installed OK.
Start>Settings>Control Panel>System>hardware>Device Manager>

(a) click-Display Adapter (Tell us what your Graphics card is).

(b) clk - IEEE 1394 Bus Controller (See if there is a Yellow ? or ! mark there)
Do the same for Sound Video & Game Controller and System Devices.

[jinserra]

Here is the additional info requested:
a) NVIDIA GeForce4 Ti 4200
b) all hardware appears to be working fine (I checked them all as requested)

[roy wood]

all hardware appears to be working fine

OK Now lets see if it's Ulead at fault.
Windows has it's own Video Editor;
Connect up your Camera Start > Programmes > 'Windows Movie Maker' Go into File > Capture Video and see if your Camera is listed. If it is try a short capture.

[Black Lab]

I just used the camcorder for the first time (filled the tape), then installed the VS9.0, and immediately plugged my camera into the FireWire port and attempted to capture video.

Was the camcorder already on when you plugged in the firewire cable? Did you try turning the camera off, then back on again?