Unable to switch to Capture Mode.

ironsteve · Post by **ironsteve** » Sat Apr 07, 2007 2:29 pm

Getting the following error message when trying to capture from my Sony DCR-TRV17:
"Unable to switch to Capture Mode.
Check if your video capture driver is working properly.

Failed to build a preview graph."

I'm using a trial version of VideoStudio 10. Will the Vista Patch or SP patch fix this? Is there anyway to try the patch on the trial version. I'd like to know if this will work before I pull the trigger. I've used the same camera successfully using VideoStudio version 5, 6, and 7 running on Windows 2000.

I am able to capture video using the build in video software with Vista.

Post by **Ron P.** » Sat Apr 07, 2007 2:40 pm

Unfortunately the TBYB versions do not seem to install or work correctly on Vista yet. Some have managed to get it installed, and yet others (more) have had problems. The patch will not install to the TBYB. I think it is going to be awhile yet before everyone has their applications developed to work well with Vista.

ironsteve · Post by **ironsteve** » Sat Apr 07, 2007 2:45 pm

Does Ulead offer a money back guarantee if the software doesn't work.

I'm actually quite happy with the older versions (5, 6, & 7), just looking to upgrade to something better.

Post by **Ron P.** » Sat Apr 07, 2007 4:44 pm

I believe they have a 30 day money back offer. You can check this on either Ulead's or Element 5's websites.

Black Lab · Post by **Black Lab** » Sat Apr 07, 2007 6:40 pm

I'm using a trial version of VideoStudio 10.

But you won't get any money back from a free version.

Post by **Ken Berry** » Sat Apr 07, 2007 10:26 pm

While I agree that the problem is most likely VS10+ not working properly with Vista, can you also confirm that you are connecting the camera to your computer via Firewire... as you are supposed to.

ironsteve · Post by **ironsteve** » Sun Apr 08, 2007 4:14 am

Yes, my camera is connected to my comptuer via firewire. I'm able to use Microsoft Vista's video capture software no problem, converting the video to WMV format. It even breaks it up by scenes like VideoStudio.

I can then take those video files and import it into VideoStudio and work with them, but I prefer to work within VideoStudio.

Steve

Post by **Ken Berry** » Sun Apr 08, 2007 9:13 am

I haven't yet explored Vista's new Movie Maker. But does it, like its XP predecessors, allow capture in DV format, as well as WMV? If not, that would be sad. If you could capture in DV and then edit in Video Studio, at least it would avoid the difficulty of dealing with highly compressed WMV...