install problems!!

Moderator: Ken Berry

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sandy90

install problems!!

Post by sandy90 »

downloaded the trial version to compare to pinaccles studio 10 but the program wont install keep getting :-

Error Code: -5009 : 0x80041f42
Error Information:
*C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iscript.dll
>Include\CoCreate.cpp (41)
>Ctor\IScriptWrapper.cpp (24)
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (384)
>Kernel\Component.cpp (875)
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1617)
pAPP:Ulead VideoStudio 10
PVENDOR:Ulead Systems
PGUID:E188D820-1218-4E28-8BCA-91134C3664C2
$7.1.100.1248
@Windows XP Service Pack 2 (2600) IE 7.0.6000.16414

Help would be much appreciated, :D
Thanks

Sandy
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Are you running from an Administrator Account?
sandy90

Post by sandy90 »

erm ... yes... well there is know other ac on my pc.

Sandy
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Firstly you may have a faulty download, try downloading again. If that fails to work then try to find this folder, and rename it.
C:\Program Files\Common Files\InstallShield\Professional
sandy90

Post by sandy90 »

excellent - now working in trial mode many thanks
Alexmagen

VideoStudio 8 installation problem

Post by Alexmagen »

I have the same problem as had Sandy90, but with the 8 version.
Tried to rename the a.m. file but nothing changed.
Tried to redownload on 2 different computer, nothing works.
Will appreciate your help, as I would like to upgrade to 10+ version, but for that purpose I need (according to Ulead) to have my 8 version properly installed.
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

I thought VS10 only needed to see the installation disk of the earlier version in one of your computer's optical drives... not an actual installation on your computer. The latter was only necessary where the earlier version on which you are relying was a download version with no accompanying disk.
Ken Berry
Alexmagen

Installation problem

Post by Alexmagen »

Thanks for your advice.
I will try it.
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