New person need some help. Thanks

aticama · Post by **aticama** » Tue Mar 27, 2007 6:45 am

I am trying out this product and find some things very disheartening. First and up most there is no help. When I clink the help icon (?) it come up with help cannot be found. Second, I am trying to disable an existing overlay track, and I cannot do this. The overlay manager shows the overlay tracks, but overlay track # 1 cannot be disabled or un-clicked. Also, it makes you install quicktime, and I hate quicktime

!! So with no help, and the program not doing what it should (What I should say is that what I cannot figure out it can do, in all fairness), and no support for people trying out the product, how do they expect to sell it? This is in the tryout version of the pro vid studio 10. Thanks Bob

NoM.O · Post by **NoM.O** » Tue Mar 27, 2007 8:12 am

Hi & welcome to the forum,

The TBYB version doesn't come with any help files to reduce the download size. The following links should get you on your way though...

User Manual
From Camcorder to DVD
Recommended WorkFlow for VideoStudio
Video Products Tutorials

As far as I know, you can't disable the overlay track. I have to ask though, why do you feel this is necessary? If you don't want to use it, leave it empty.

Yes, VS does install Quicktime automatically. However, if you really have something against it, you can just uninstall it afterwards. VS uses it to work with .mov files, since you don't like Quicktime, I assume this is not a concern.

peace.

BrianCee · Post by **BrianCee** » Tue Mar 27, 2007 11:05 am

Don't give up on it yet - there is plenty of support available for VideoStudio and it can be found here in this forum from people all over the world (just look at our locations under our name at left) who have come to like the programme and are prepared to help people like yourself for no charge at all.
~~

aticama · Post by **aticama** » Thu Mar 29, 2007 2:13 pm

I guess I should not whine about QuickTime, but I have always used windows media player and it gets confusing when you have two or three players on your machine. I have disabled QuickTime so it will only play the extensions that are appropriate.

Now on the overlay question. I am building a website for a company that imports ATV’s from China. They sent them a video of the bikes in action but it has one overlay track on it with their website and contact information. Of course my customer does not wish to advertise who they are getting the quads from, and I was thinking that we could just disable the track with the suppliers info on it.

I do not know that much about video, this is my first adventure into it, so please bear with me. I could be off track on this and asking for something that cannot be done. I could be asking the question wrong also. I will most likely have to go back to the manufacturer and see if they have a copy without their info on it. The problem with that is their English is a lot worse then my Chinese.

I signed up for a streaming media account with my hoster today, so that will be another adventure. The problem that I am faced with is that this video is huge, and streaming it is the only way that it could be approached.

I test in 4 different browsers (And I complain about having 2 different media players on my machine!), and getting it to work right in all 4 sometimes makes me crazy.

Thanks for all the input and help, and I will check out the pages. I have to learn the syntax for video streaming now. Bob

etech6355 · Post by **etech6355** » Thu Mar 29, 2007 5:40 pm

Is this a dvd?
If not and just a video file I suspect the overlay track is imbedded in the video. The only thing you can do it this case is mask it out or crop only the video portion of what you want to display. Sounds like your video has only one video track and the overlay track in VS may be mis-leading you thinking that's where the overlay is. Otherwise you could just delete the overlay track (if there really is one).

For distribution to all clients maybe you should complle for the web a wmv & mov format of the video(s) so windows & mac users can see the video.

Post by **Ron P.** » Thu Mar 29, 2007 11:20 pm

Adding to Eteck's great advise...

Since this is geared for streaming over the web, have you entertained maybe using Flash Video? It is cross-platform and you would not need to have separate videos for PC and Mac... Just a thought..