WinDVD Hangs

KMess · Post by **KMess** » Mon Mar 26, 2007 12:00 am

I've recently bought a new Toshiba laptop (with Vista Home Premium) that came with WinDVD 8. I have used WinDVD on my previous laptop without any problems. So far I have discovered 5 of my DVDs that cause WinDVD to hang with a blank screen and no sound and it requires killing the program via Windows to get out of it. None of the DVDs are new, but older ones I have play OK. All the DVDs play fine in Windows media player.

Any ideas?

Thanks.

sjj1805 · Post by **sjj1805** » Mon Mar 26, 2007 12:52 am

Please view:
Vista Related problems

htchien · Post by **htchien** » Mon Mar 26, 2007 6:43 am

Hi, welcome to the forum.

If the laptop is using a ATi display chip (if I remember correctly), check the ATi website for driver updates.

http://ati.amd.com/support/driver.html

You can also try the following steps to see if it helps.

Right clicks on the WinDVD video window, and select Options->Video, then uncheck all options in the Hardware section and then clicks on OK.

BTW, the tech support for pre-installed WinDVD version is been offered by the laptop manufacturer. You need to contact Toshiba for further help.

Hope this helps.

H.T.