Application error

stelch · Post by **stelch** » Thu Mar 22, 2007 6:58 pm

Often I get the following message and VideoStudio10 plus shuts down.

"The instruction at "oxob1b71f4" referenced memory at "oxob1b71f4" The memory could not be "read"
Click on OK to terminate the program
Click on CANCEL to debug the program"

Any ideas?

Post by **Ken Berry** » Thu Mar 22, 2007 9:51 pm

If the problem is a regular one, and particularly if the 'address' given is the same one each time, then I would suspect you may have a defective RAM stick.

That sort of message can come up in a number of ways. One is that two programs are trying to access the same RAM address at the same time, and they conflict. In that case, I would simply suggest you close the program(s) or even reboot the computer and try again.

But if the address is the same each time, it suggests that that particular address on the RAM stick may not be accessible any longer because it is defective.

And just because your RAM or computer might be new, don't think the RAM might not be defective. I once bought a brand new computer, and started having a similar problem two weeks later. Ran a RAM check (several free ones you can find with a Google search) and let it run a full range of checks. Sure enough, one of the RAM sticks was defective. But of course, it was still within the warranty period and was replaced by the maker. There have been lots of similar stories on this Board alone.

DVDDoug · Post by **DVDDoug** » Fri Mar 23, 2007 12:50 am

This could also be caused by a bad video file. What is your video file format?

When it happened to me, I was editing MPEG-2 files. "Weird" problems are even more common with the MPEG-4 variations (DivX, etc.). The less-compressed AVI-DV files (13GB per hour from a MiniDV camcorder) almost never cause trouble.

This kind of corrupt-file problem can be hard to diagnose, because the file will usually play OK, but cause trouble when you try to edit or convert it.

sjj1805 · Post by **sjj1805** » Fri Mar 23, 2007 4:45 am

stelch
Please click here -->

so that we can then view your system specifications.

A few suggestions can be found here:
Troubleshooting

stelch · Post by **stelch** » Sat Mar 24, 2007 12:18 am

DVDDoug wrote:This could also be caused by a bad video file. What is your video file format?
will usually play OK, but cause trouble when you try to edit or convert it.

The video format is DV.
I have run the Windows memory diagnostic test and I found no problem.

Stelios

Post by **Ron P.** » Sat Mar 24, 2007 1:36 am

What function were you performing when you received the error? This type of error can be caused by a variety of things, one being as Ken stated a bad memory stick. It seems that you may have eliminated that. However sometimes with these Memory test utilities, they need to run multiple passes before they actually find the bad address in a memory module.

One place to start looking for error codes is on Microsoft's website. They have pages and pages of error codes, what causes them, and the fixes.

http://support.microsoft.com/search/?adv=1

stelch · Post by **stelch** » Sat Mar 24, 2007 8:24 pm

It happens mostly on editing. I am using 2 video trucks one is DV SP and the other is also DV but LP. Does this make a difference. I have run multiple passes to check the RAM and all was OK.

Stelios

P.S. I have edited my profile so you can see my system specs

Post by **Ken Berry** » Sat Mar 24, 2007 9:23 pm

Does the problem recur when you restart the program or reboot the computer?

Post by **Ron P.** » Sat Mar 24, 2007 9:26 pm

I am using 2 video trucks one is DV SP and the other is also DV but LP.

Where are you getting the LP and SP when it comes to DV? DV (Digital Video) should have been transferred to your PC, generally via a Firewire Connection. What I'm interested in, is the Bitrate in which you transferred/captured these files. Generally SP and LP refer to VHS speeds.

Right click on each video clip (LP and SP) select Properties, then post what they are.

Thanks for completing your system specs..

,
Are any of your HDDs external? If so do they use a USB or Firewire connection? Are you using an external HDD for editing, or just storing data?

stelch · Post by **stelch** » Sat Mar 24, 2007 11:02 pm

Ken Berry wrote:Does the problem recur when you restart the program or reboot the computer?

Yes

Now another thing I have made from the same project 2 DVD files with VideoStudio10+,one as wide screen (19:9) format and the other as normal (4:3) format. When I take this file to make a DVD of the 4:3 format with MovieFactory 6 the results are excellent but when I make a DVD of the wide screen format the results are very bad. The DVD stops sometimes and other times you get freezes. Any ideas why?

Stelios

stelch · Post by **stelch** » Sat Mar 24, 2007 11:06 pm

vidoman wrote:
I am using 2 video trucks one is DV SP and the other is also DV but LP.
Where are you getting the LP and SP when it comes to DV? DV (Digital Video) should have been transferred to your PC, generally via a Firewire Connection. What I'm interested in, is the Bitrate in which you transferred/captured these files. Generally SP and LP refer to VHS speeds.

Right click on each video clip (LP and SP) select Properties, then post what they are.

Thanks for completing your system specs..,
Are any of your HDDs external? If so do they use a USB or Firewire connection? Are you using an external HDD for editing, or just storing data?

I tranfered the video via Firewire. All my HD are internal.

irongog · Post by **irongog** » Tue Mar 27, 2007 5:07 pm

I don't know if this helps but I had had a similar problem with video studio 10 repeating the same error message and then closing down.

Over the next few days I tried various solutions from this site and others to no avail. I downloaded various fixes from Microsoft but still had the problem and it seemed to get worse.

The next thing to happen was that my DVD writer started to act up. Video studio would go through the motions of writing to a DVD it but not actually putting anything on the disk.

More an act of desperation I booted up the computer using the "restore to the last known in good configuration" from the boot menu using the F8 key. This seems to have cured the problem and it hasn't recurred in the past few days. It seems to me that one of the key Windows files was either corrupted or a missing. Or it may have been a registry problem. Either way I don't mind I'm just glad to be up and running.

Black Lab · Post by **Black Lab** » Tue Mar 27, 2007 5:30 pm

I booted up the computer using the "restore to the last known in good configuration" from the boot menu using the F8 key. This seems to have cured the problem and it hasn't recurred in the past few days.

That's an interesting tip.

stelch · Post by **stelch** » Thu Mar 29, 2007 6:17 am

What I have noticed last night, I got the message after I have pasted a long list of titles made by a word document. Do you think that this might be the problem? It's really bugging me now. I never had this before.

Stelios

irongog · Post by **irongog** » Fri Mar 30, 2007 8:42 pm

I'm not sure, I certainly wasn't pasting anything. The thing is it just seemed to be random. That's why it's so difficult to resolve. All I know is I booted to the last known good configuration to try to fix the DVD problem and the error disappeared. Sorry I can't be more specific than that.