Videostudio 9 doesn't work with latest version Quicktime

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poke45

Videostudio 9 doesn't work with latest version Quicktime

Post by poke45 »

Correct? I can see quite a few discussios on this forum that suggest this, but no-one seems to have supplied a definitive answer / solution??

I cannot insert a quicktime video - even old ones - into a videostudio 9 project without playback being extremely jerky - e.g. 2 or 3 frames then pause. Lots of other people seem to be having similar problems with quicktime and vidstudio 9. It used to work fine.

I know I should perhaps be taking this up with technical support, but I've waited three days for a response so far and last time I raised a support request I got no response at all, so I'm hoping I get more luck here.

:evil:
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Ron P.
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Post by Ron P. »

Welcome to the forums Poke,

When you sayPlayback is jerky are you referring to previewing it in Project Mode, in VS? If so this really is not uncommon. Previewing is giving you a rough idea of what your project will look like. VS must put all your editing together on-the-fly. This is very taxing on a computer. Have you tried setting the Playback to High Quality? This is done in the programs Preferences settings, (press F6, or File|| Preferences). VS will then render your project where you can get a better quality look at it. This does not create a video file, just a temp.

Another reason for jerkiness is due to reversing the field order of the video. You must keep the field order for your Project Settings the same as that of the video clips.

You can re-install the earlier version of Quicktime. There are several users that have, due to problems with sound.

Please complete your System Information in your profile. Clicking on this button -->Image will take you to a short tutorial, explaining how to find and complete that information. This way it will always be available, and will save you from retyping it in the future.

Please read this post, it provides a guideline of the information we may need in order to help you:
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8959

A Recommended Workflow has been developed to help guide you through the mine-field of video editing, as it pertains to Ulead's VideoStudio Programs. They can be viewed here:
Recommened WorkFlow for VideoStudio
Ron Petersen, Web Board Administrator
poke45

Post by poke45 »

Hi and thanx 4 the reply.

Playback is unuseably jerky : I have timed it and 1 second's worth of video is taking about 4 seconds to play back - that hardly qualifies as a rough idea.

Yes, setting to "High Quality" does work, but as you say in effect all this does is render a copy of the entire video and then play it back - hardly practical given that e.g. for an hour long video you might be waiting about 15 minutes for any kind of playback, testing any slight change.

I was kind of worried I might be advised to load an earlier version of Quicktime. Which version do you recommend? I have another application on my PC that relies on the latest version of Quicktime, so this is far from an ideal solution.

Still, thanx very much for getting back to me. I have now completed the system information for my profile etc., but please bear in mind that I have done Quicktime editing before with no problems. I know it's not your fault but if it does turn out tha the product just doesn't work with the latest version of Quicktime, I'll be ditching ULEAD from nw on for video-editing. I only bought this product just over a year ago and it's unreasonable to force an upgrade so soon.
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Ron P.
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Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Thanks for posting your System Information..:), and after viewing it, your PC should playback smoother then what you are describing. I have a much less powerful PC and while I do get some jerky playback, it still is not that bad.

Do you have any other applications running in the background, that might take away CPU resources? Most of us regulars here use a special video editing hardware profile. This is a tremendous help, so that whatever editing application we're using gets as much resources as we can give it. Steve prepared a tutorial that walks you through setting up such a profile. (Ah yes another link ;).. Creating a Video Editing Profile.

Before ditching VS9, let's look at the Properties involved. You could post the properties of the video clip, (right-click on a clip, select properties), and your Project Properties (press Alt+Enter) or File || Project Properties). There may be something there that is causing VS a bunch of grief.

However I will point out that VS10+ is heaps better then VS9, BUT the release of VS11 + is just around the corner. Knowing what already is possible with VS10+, and what a lot of people would like to see added, and with HD, and Blu-Ray, VS11+ should be a program close to that of MSP.

With that said, other video applications will probably have a similar problem with the QuickTime video, except maybe QuickTime Pro. There are numerous video formats were designed for 1 thing only... for Viewing and/or distribution, not to be edited. With the varying algorithms that are involved in compressing and decompressing some formats, it can become near impossible to have a successful result when you try to edit them. Putting it another way... Any format can be edited, so long as you are willing to settle for poor quality, out of sync video/audio, and dealing with your program freezing, and crashing. Some of the real expensive, industry standard programs experience the same things, and sometimes with a format such as MPEG-2, which is not nearly as compressed as MOV, Divx, Xvid and MPEG-4.

I don't work for Ulead, never have, just have found their programs to be the most stable for me, and I've tried quite a few. I have an older version of Premiere, which is considered one of the industry standard applications, and I hardly ever touch it, because it is not as intuitive, and I find it less stable, and foregiving as Ulead's.
Ron Petersen, Web Board Administrator
poke45

Post by poke45 »

Thanks Vidoman.

I don't need to go down the road of creating a video editing profile, as I'm not doing anything differently now to when I used to edit MOV files before, which used to work fine. Project properties are as identical as I can get them to clip properties - the clip uses Sorenson Video 3 / IMA 4:1 as video / audio compression respectively (again, I have edited this very clip with no issues before).

I've emailed tech support one last time about the issue. Differently to yourself, I bought this as a video editor for small, intermittent jobs - but I need to know that it will work when I need it!

Thanks again for your help.
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Post by Black Lab »

I don't need to go down the road of creating a video editing profile, as I'm not doing anything differently now to when I used to edit MOV files before, which used to work fine.
Maybe you are not doing anything differently, but maybe something on your system changed. A video editing profile might allow you to circumvent the problem.

I love how people come to this forum seeking help, then dismiss it before even trying it. :? Rant over.
poke45

Post by poke45 »

Hi Black Lab.

Fair point - I'm just A BIT wary of spending much more time on this without any confirmation that Videostudio 9 actually CAN work with the latest version of Quicktime loaded on your PC. As I say, I've had na-dah from tech support and loading a lower version of Quicktime isn't really an option.

From your profile I'm guessing you might have some sort of affiliation with ULEAD - are you able to answer that one? If so I'd be quite happy to spend more time getting to grips with this (creating the hardware profile looks quite a long process, but I'll give it a go).
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: Pottstown, Pennsylvania, USA

Post by Black Lab »

I don't know how you got the impression from my profile that I have an affiliation with Ulead. My profile says I work for a chamber of commerce in Pennsylvania (and I do). Ulead couldn't afford me. :wink:

As for your problem, you are using v9, which is almost 2 versions old (we believe v11 is just around the corner). I have v10+ and Quicktime 7.14 and I have no problems. Maybe an upgrade to the latest version of VS will solve your problem. Download the trial version and see if it works.
Trevor Andrew

Post by Trevor Andrew »

Hi poke45

I have had problems in the past when using QT 7 with VS (any version)

I uninstalled QT 7 and re-installed QT 6

No problems--afaik.

Afaik QT 6 comes with Video Studio 9 installation disc.

At the moment i use VS 10 and still have Mov problems, fortunately i do not use these files that often.

As for a definite solution, I cannot help, I only know that my system works with QT 6.

Trevor
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