Can't re-activate software after re-install

[Ghaavy1]

For some reason, my previous activation codes for MSP 8, Video Graphics Lab 1 and the MPEG4 plugin aren't working.

Each one states "Activation was unsuccessful. The activation code is incorrect."

I have the original emails with the activation codes.

Is there something I'm missing?

I'm running WinXP Pro SP2. Any help is appreciated.

- Grant

[sjj1805]

Activation!
Where were you this time last year?
Following a big campaign from the users of this forum the activation version got dumped in favour of one with a serial number.
http://phpbb.ulead.com.tw/EN/viewtopic. ... 5345#35345

[Arekwp]

I have obtained I no version. It does not activate my program too. I is felt robbed.
If there is version which (who) not require activation belong she (it) render accessible all which (who) be incorporated user.

[sjj1805]

Please complete the following:

[Ghaavy1]

Thanks sjj1805 !

I was going mad with this issue.

... and where was I? I must have been one of the happy few that wasn't having any major problems (outside of an occassional crash, which, sadly, I've come to expect).

I will fill in the form and hopefully someone will help me with this issue.

Regards,

Grant

[Charliej]

I have tried and tried to activate with no results. I have also e-mailed the form suggested in the thread and have received no response.

Any suggestions are welcome.

Thanks

[sjj1805]

Please view:
Activation Versions of MediaStudio 8

ESD replacement

As the change was so long ago I think you will need to complete the Customer Service form above.

[Charliej]

Thanks for the reply. I had already submitted the form, but have not received a reply and it has been almost a week. What is the usual response time?

Thanks.

[sjj1805]

I suppose it will vary according to their workload, bit like this forum, sometimes I log on and check 'view posts since last visit' and see 15 and at other times I see 60.