Is anyone else having a problem entering a trouble ticket for support or contacting Ulead? The web form just hangs. I tried to call and get support and get immediately disconnected when I hit "1" to speak to a support agent. What kind of glass-house support structure is this? If I wanted forum only support, I would have chosen an open source product.
The problem I am having is that I recently purchased a new computer and de-commissioned the old one. The only file I had available to install was the TBYB version of VS10. I applied my serial number to register the product and it seemed to work. It broke when I installed SP1. I cannot locate the full version even after logging into the Ulead web site for support. Anyone have any direction or ideas?
Thanks in advance.
Support Access problem
Moderator: Ken Berry
-
sjj1805
- Posts: 14383
- Joined: Wed Jan 26, 2005 7:20 am
- System_Drive: C
- 32bit or 64bit: 32 Bit
- motherboard: Equium P200-178
- processor: Intel Pentium Dual-Core Processor T2080
- ram: 2 GB
- Video Card: Intel 945 Express
- sound_card: Intel GMA 950
- Hard_Drive_Capacity: 1160 GB
- Location: Birmingham UK
Please view:
Lost serial numbers and software
Lost serial numbers and software
-
Dmainzer
Nice rhetoric. I'm human. I admit it.sjj1805 wrote:Please view:
Lost serial numbers and software
HOWEVER,
I DO have a serial number.
I also had a working, LICENSED, TBYB that was rendered useless by a poorly designed patch.
How do I contact this company for support?
