VideoStudio 10+ Crashes when opened

Moderator: Ken Berry

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tariseat

VideoStudio 10+ Crashes when opened

Post by tariseat »

I have just installed this product. I open it, get the screen that asks what I want to do, doesn't matter which I select it runs for a minute and then tells me that VideoStudio has encounted a problem and needs to close. I completely uninstalled and reinstalled the program, same problem. I checked the box on the screen with the three choices to no show this message again, now all I get is the title screen running for a couple of seconds and then same error. Please help
Ken Veal
Posts: 1679
Joined: Wed Oct 12, 2005 7:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: msi mpg z390 gaming edge ac lga 1151 ddr4
processor: 360 gigahertz Intel Core i9 900K
ram: 32 GB
Video Card: EVGA GeForceGTX 760 2GB GDDR5 PCI E 3 0
Hard_Drive_Capacity: 1250GB SSD
Monitor/Display Make & Model: Samsung U28E90 28” UHD 4k
Corel programs: PaintSPro2021Ult.PhotoMirage.VS.2020 Ult
Location: London,England

start up problem

Post by Ken Veal »

Hi,
might be a data execution prevention issue.Have a look at
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=21008 regards Ken
Ken Veal
Posts: 1679
Joined: Wed Oct 12, 2005 7:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: msi mpg z390 gaming edge ac lga 1151 ddr4
processor: 360 gigahertz Intel Core i9 900K
ram: 32 GB
Video Card: EVGA GeForceGTX 760 2GB GDDR5 PCI E 3 0
Hard_Drive_Capacity: 1250GB SSD
Monitor/Display Make & Model: Samsung U28E90 28” UHD 4k
Corel programs: PaintSPro2021Ult.PhotoMirage.VS.2020 Ult
Location: London,England

Post by Ken Veal »

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Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Welcome to the forums Tariseat,

We are going to need a little more information in order to help you...

Please complete your System Information in your profile. Clicking on this button -->Image will take you to a short tutorial, explaining how to find and complete that information. This way it will always be available, and will save you from retyping it in the future.

While this, as Kenneth feels, could be due to DEP. However most of the time DEP will pop-up a warning stating something to the effect..."In order to protect your computer, DEP has stopped this program...", this could also be a Vista issue if you are in fact running Vista, you didn't state what OS you are running.

You stated that you have done a re-install, however was it a clean un-install? Try doing a complete un-install/re-install. Ulead programs leave a lot of files behind. So just doing a simple add/remove programs from the control panel and then re-installing may not correct some issues. Instructions can be found here : Re-installation of Ulead Products

You might want to review Steve's tutorial on Creating a Video Editing Profile.
Ron Petersen, Web Board Administrator
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