I get the above error when either trying to burn a DVD or output a disk image when I use the preferences TV-Screen format PAL instead of NTSC. The program works fine when using TV-Screen format NTSC.
However I want to burn my DVD both for my use (in the US) and for my sister (in the UK).
The original AVIs I am using are in format DV-AVI (NTSC). Is this the problem or does something else need to be done to fix this problem?
Regards
Mel
error 4570: failed to reuse converted cache files
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htchien
- Advisor
- Posts: 2013
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What version of DVD MovieFactory you use? Is it full or trial version?
If it's not a trial version, have you applied update packs in http://www.ulead.com/tech/dmf/dmf.htm ?
Hope this helps.
H.T.
If it's not a trial version, have you applied update packs in http://www.ulead.com/tech/dmf/dmf.htm ?
Hope this helps.
H.T.
Ted (H.T.)
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[color=red]The message is provided AS IS with no warranties and confers no rights. For official tech support please contact Corel Tech Support.[/color]
[url=http://www.youtube.com/htchien]My YouTube channel[/url]
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puregood1
error 4570: failed to reuse converted cache files
Thanks for your reply. I am using DVD MovieFactory version 3.0.
I just installed the two update packs from the link you provided and tried it again last night but it failed again with the same error.
What next?
I just installed the two update packs from the link you provided and tried it again last night but it failed again with the same error.
What next?
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Jerry O
Error Message 4570 ???????Please help
I just bought Movie Maker 4 so I could make slide shows with my pictures.
It works great as long as I dont try and put the on a DVD. I am using the music provided with the program and the pictures are JPEGs taken with a standard digital camera. The whole program including menu does just what I want (while still in the computer)
I get two error messages when I try to burn my DVD. (or even burn to a file folder)
(1) " Convert Step got some problems (4570)"
(2) Unspecified error report ID oX800411da(4570)
This is not mentioned in the book nor on their web site have I wasted my money with this program and should I tell my friends about how hard it is to get help at this web site?
If any one can help me fix this problem I sure would appreciate it.
The third problem is I keep having to remove this program and reinstall it to get it to open. I am running a current version of Norton AV but this is driving me nuts.
Sincerely
Jerry O
Georgia
It works great as long as I dont try and put the on a DVD. I am using the music provided with the program and the pictures are JPEGs taken with a standard digital camera. The whole program including menu does just what I want (while still in the computer)
I get two error messages when I try to burn my DVD. (or even burn to a file folder)
(1) " Convert Step got some problems (4570)"
(2) Unspecified error report ID oX800411da(4570)
This is not mentioned in the book nor on their web site have I wasted my money with this program and should I tell my friends about how hard it is to get help at this web site?
If any one can help me fix this problem I sure would appreciate it.
The third problem is I keep having to remove this program and reinstall it to get it to open. I am running a current version of Norton AV but this is driving me nuts.
Sincerely
Jerry O
Georgia