Answer from Ulead about the Future of MSP and Vista

[Gorf]

...if the future is not defined by a commitment (and given that ulead is now corel - and corel has significant problems in our company in terms of trust) I am now tasked to find alternatives.

So, where should we go? Sony Vegas?

Windows Movie Maker.

Seriously!

If the needs you posted above are all you use MSP for, then WMM is its obvious replacement.

I can't imagine what Corel must have done in the recent past to cause your company such grief, especially considering they've kept Microsoft despite it being the subject of worldwide antitrust cases, and you consider Sony even though they have pushed their proprietary products at us without regard for choice or open standards for years.

Video editing is not important enough to your company for us to be spending our time recommending alternatives to MSP, least of all on this board. Your needs are dictated by the operating system your IT dept dictates* that you install and the companies your managers feel they can trust. The people on this webboard can really only recommend by the features they are aware of and the support and reliability experience they have accumulated. It seems none of these are important to your company. Whichever product you choose, I hope you find a user group as helpful and knowledgeable as those on the various forums for Ulead's products.

* A company-wide switch to one operating system, even if it's vista, is no bad thing. It's less training and more consistency for your IT support. However, when that means the company rotates around the needs of the IT department and not the other way around, then the company has its priorities wrong. Time to make sure your CV is up to date...

[sjj1805]

.........My company is now upgrading to VIsta. Period. All our other relevant software works. We could keep a system on XP for the editing, BUT - if the future is not defined by a commitment (and given that ulead is now corel - and corel has significant problems in our company in terms of trust) I am now tasked to find alternatives.

My Company with a workforce of about 18,000 staff and something like 10,000 computers are upgrading their operating system.
We are switching from Windows NT4 to Windows XP.

[Devil]

.........My company is now upgrading to VIsta. Period. All our other relevant software works. We could keep a system on XP for the editing, BUT - if the future is not defined by a commitment (and given that ulead is now corel - and corel has significant problems in our company in terms of trust) I am now tasked to find alternatives.

My Company with a workforce of about 18,000 staff and something like 10,000 computers are upgrading their operating system.
We are switching from Windows NT4 to Windows XP.

Wow! You have a progressive company! The vast majority of large companies I have worked with still use NT4 (or some flavour of UNIX/Linux) and most of those that have changed use Win2k. I would say that less than 10% have gone to XP. Reason: they have to standardise to one OS and this is a function of the least performing computers on the network. Can you imagine that, in your case, the cost of having to replace 9.500 out of 10,000 'puters to something that would work with Vista (I assume that natural replacements would possibly mean you already have 500 which will work with it)? OTOH, natural replacements would possibly mean you have at least 9,000 XP-ready machines.

I must admit that I have never understood the thinking of companies that replace their OS as soon as a new, and consequently fragile, one makes its appearance. It strikes me as foolhardy in the extreme. That individuals do, for their home computers, OK, that's another story because it can be a sort of ego trip. But companies with a livelihood dependent on their IT system????

[clemolo]

I purchased MSP8 just before Christmas after reading on their website

"Our customers can rest assured that when they buy a new Vista PC, or upgrade their current one, Ulead software will remain their best choice for quality, ease of use, performance and value."

I had just prurchased a new computer with a free upgrade to Vista. Discovering later that MSP8 was a no brainer I sent an email to Ulead requesting a refund as I feel they sold the product when they should have at least provided a warning. You will not be surprised that I have not had the pleasure of a reply.

I feel developers have had heaps of time to come up with some kind of patch. They have with VS10 so why not MSP. I have VS10 too but it doesn't have the advanced features that I use.

Sorry to complain Ray

[jday]

I read the reply above concerning Windows XP MCE and MSP8 and just wanted to say that I've been running MSP8 on 2 MCE computers with absolutely no problems (caused by the OS). Prior to getting these computers with MCE I was running MSP8 on Windows XP SP2 and I have seen no difference in the performance on those two OSs. Obviously, I'm only one voice, so I'm sure anyone who has had problems with MSP8 and Windows MCE will speak up.

[Gorf]

I must admit that I have never understood the thinking of companies that replace their OS as soon as a new, and consequently fragile, one makes its appearance. It strikes me as foolhardy in the extreme...

The same could be said of MSP.

I didn't upgrade to v7 or v8 until the first service pack was available for each.

[neonbob]

I must admit that I have never understood the thinking of companies that replace their OS as soon as a new, and consequently fragile, one makes its appearance. It strikes me as foolhardy in the extreme.

Funny.... There's your point, and then there's a little too far to the OTHER extreme! I work for the Provincial Gov... our machines went from Win98 to XP only last year!

[Devil]

I must admit that I have never understood the thinking of companies that replace their OS as soon as a new, and consequently fragile, one makes its appearance. It strikes me as foolhardy in the extreme...

The same could be said of MSP.

I didn't upgrade to v7 or v8 until the first service pack was available for each.

I would agree, except that, in my case, I have it before the public, as a beta tester. But I generally never rush in to new versions (or automatic downloads!) without a good reason.

[jamespeters]

I purchased MSP8 just before Christmas afetr reading on their website

"Our customers can rest assured that when they buy a new Vista PC, or upgrade their current one, Ulead software will remain their best choice for quality, ease of use, performance and value."

I had just prurchased a new computer with a free upgrade to Vista. Discovering later that MSP8 was a no brainer I sent an email to Ulead requesting a refund as I feel they sold the product when they should have at least provided a warning. You will not be surprised that I have not had the pleasure of a reply.

Same story here ... except I asked Element5 for a refund, and they gave it to me straight away. It would be worth contacting them directly.

James.

[skyml]

Received this reply from Ulead today:

"Sorry, we currently recommend the MediaStudio Pro 8 and other Ulead programs to run only on computers that passed the program's system requirements which is posted in Ulead website(http://www.ulead.com/msp/sysreq.htm) and not with Windows Vista system until we posted the possible patch for it like we did in VideoStudio 10.
We suggests to regularly visit our website including the following page for the further update for this issue;
http://www.ulead.com/spotlight/vista/runme.htm

Sorry for inconviniences. Thank you."

[wolverine4500]

Well, I would be happy, if they tell us, if an Update for Vista comes out or not.
When it needs some months, okay, no problem!

[htchien]

Hi Gra,

I'll be upgrading soon to a new PC and want to avoid the technical chappie loading VISTA if I can't use MSP or C3D PS, etc.

For C3DPS, I think it will work on Vista. I have tried C3DPS on Vista RC builds before and I think it would also work on Vista retail build.

Hope this helps.

H.T.

[serf]

I think cgold is right. Ulead should either run this comapny or sell it because vid is about to explode on the net...again. Why have a boat if you hate the water?

and that "R&D" line at the top looks like something right off the WH admin desk lol

Welp check it out MS pulled the rug out from under ALL the software manufacturers. Vista needs different everything, drivers etc. And that's the OEM now so .....

hang on to those ol xp home Edition CDs