Hi all,
I purchased video studio 10 plus in September. I started running into problems with the program crashing. I also noticed there was no help file (which I think I figured out is in the content bundle). Anyway, ULead customer support told me to uninstall and reinstall the program. Since I purchased the extended downloaded I downloaded the file (vs10_tbyb_e_na). But it doesn't work. It starts the installation process (although there are errors right away...like when it asks me to select what region I'm from the answer field is blank...but I can still click next). Eventually it gives me a message like "please insert disk 1 that contains the file _____. (last time it was layout.bin).
I'd like to get my hands on the full version, not the TBYB. i'm not very computer savvy so any help/advice would be great. I even tried downloading the trial version again (uvs10_tbyb_(e)_na) but that didn't work either...seems to be almost the same file.
Thanks for the help!
Please Help!?!?
Moderator: Ken Berry
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heinz-oz
If you purchased the full version in September, why are you downloading the TBYB version?
Whom did you buy the program from? Over the internet in downloaded form I gather. Why do you contact Ulead and not the vendor of your program?
I would be pretty cheesed off if a program with pretty much the same file name (uvs10_tbyb_(e)_na) was not pretty much the same file.
Whom did you buy the program from? Over the internet in downloaded form I gather. Why do you contact Ulead and not the vendor of your program?
I would be pretty cheesed off if a program with pretty much the same file name (uvs10_tbyb_(e)_na) was not pretty much the same file.