TIFF crashes PI12

gordonwd · Post by **gordonwd** » Wed Jan 17, 2007 12:28 am

I've always avoided TIFF files since I've had many incompatibilities over the years, but the guy who scanned a batch of slides for me put them in that format (scanned at 2400dpi!). Anyway, there is at least one particular one, if not more, that simply crashes PI12. How unusual is this?

For what it's worth, I also tried looking at them with ACDSee. That program gets past the one that PI12 crashes on, but it then hangs up on one further down in the directory.

I'll probably call the guy back and have him burn me a new DVD with the pics in JPEG format, but I thought I'd mention my problems here.

heinz-oz · Post by **heinz-oz** » Wed Jan 17, 2007 1:20 am

We recently had someone posting a fix to a problem here. His PI 12 would crash on opening. I can't remember where he got the fix from but it was suggested to him to make sure there are no tiff files in the My Pictures folder. Upon removing these from that location, PI 12 started up again.

There seems to be something with tiff files and PI, what exactly, I don't know. Where are your tiff files located?

htchien · Post by **htchien** » Wed Jan 17, 2007 4:22 am

When TIFF files cause PI to crash, usually is because the TIFF files are been written without following the TIFF spec or some of the TIFF files are corrupted. Since you get hangs up with ACDSee also, I think this might be the case....

H.T.

gordonwd · Post by **gordonwd** » Wed Jan 17, 2007 4:26 pm

The TIFF files that were causing problems were in a LZ-compressed format. Fortunately, when I went back to the original DVD, there was another directory with all the TIFFs in it, uncompressed. I copied these to my hard drive and they all appear to be openable by PI.