Lost Video Studio

jase888 · Post by **jase888** » Tue Jan 09, 2007 4:14 pm

Hi

I have recently had a problem were I the video filter option has disapeared and I was told to reinstall video studio.

But I can't find were I put my disc for it, I have the booklet but since it was a while back I cant remeber were I put the disc.

I will still have my reciept to prove i bought it on the history of the site I bought it from, any ideas on what I should do.

Thanks

Trevor Andrew · Post by **Trevor Andrew** » Tue Jan 09, 2007 5:22 pm

Hi

Unfortunate

What version of video studio?

Did you register the product with Ulead?

Did you buy from Ulead?

If an old version consider upgrading to VS 10

I would contact Ulead Customer Support, you never know?

Sorry I can¡¦t be more constructive, but you really need to find the disc.

Regards

Trevor

Black Lab · Post by **Black Lab** » Tue Jan 09, 2007 5:23 pm

You may not have to reinstall. The following post provides a fix: http://phpbb.ulead.com.tw/EN/viewtopic. ... eo+filters

Trevor Andrew · Post by **Trevor Andrew** » Tue Jan 09, 2007 5:42 pm

Hi Jeff

Nice one, there have been several similar posts regarding missing library pages.
The cure being similar. Deleting the file and allowing VS to install the default.

I have never had this problem, wonder why it happens to some and not others.
Suppose that¡¦s computers for you!

jase888
If Jeff¡¦s advice cures your problem, you still need to find that disc.

Regards

Trevor

Black Lab · Post by **Black Lab** » Tue Jan 09, 2007 5:48 pm

It has happened to me once, and using the Repair feature from the disk cured the problem (before the post about the fix). Hasn't happened to me since.

jase888 · Post by **jase888** » Wed Jan 10, 2007 4:48 pm

Thanks everyone for your help, i am goign to make a new user and do that thing what it said on the other post. I will have a proper look around for the disc though.

Thanks everyone for help, i'll post again later saying if its cured.