I really need help-See below-Need Help With Smartsound In VS

jblank37 · Post by **jblank37** » Wed Dec 27, 2006 1:42 am

Hi Ron, Yes I got some rest. Thank you.

Well, I tried to delete and it comes up with:

Error Deleting Key
Cannot delete LEGACY_BATANSDR: Error while deleting key.

I think that I am closer to the point of reformatting. I don't know what else to do.

sjj1805 · Post by **sjj1805** » Wed Dec 27, 2006 3:44 am

Before going down the reformat route, take a look at the various results of the Google search I posted earlier. The problem here is that you have XP Home Edition and so you have less control over the security settings than a user with XP Pro who would give himself the necessary edit permissions to the affected registry key(s).

Do you have anti-virus software?

If not then (after following the above advice) check
This link

jblank37 · Post by **jblank37** » Wed Dec 27, 2006 4:02 am

Yes Steve, I have Norton Internet Security 2007.

sjj1805 · Post by **sjj1805** » Wed Dec 27, 2006 4:09 am

Please view this link
Symantec Website - Backdoor CVM Trojan

also

Symantec Website

jblank37 · Post by **jblank37** » Wed Dec 27, 2006 5:10 am

Steve, are you saying that you think that I need to try to run this from symantec?

I also was wanting to ask you what you thought about this? It is $20.00 U.S. dollars.

http://pcperformancetools.com/fix-windows-installer.htm

sjj1805 · Post by **sjj1805** » Wed Dec 27, 2006 8:05 pm

You can make a note of that link to use in the future should it be required.
In my opinion there is a huge collection of FREE software out there that will do the job just as good and sometimes better.

Often the FREE software is time limited such as 12 months - then to continue using it you have to pay. Simple.... uninstall and find another one.

Some good FREE anti-virus software that may fix the problem(s) include
AVG Free Link to the AVG Free User Forum
Adaware Download Link

A good source of FREE software including anti-virus programs is the
Freedom List User Forum

I used Norton Anti-virus for several years and as my knowledge of computers increased, plus my encounters with broken computers belonging to friends and family - so did my knowledge and understanding of Norton Anti-Virus. Put simply I would no longer use Norton Anti-virus if you paid me.

jblank37 · Post by **jblank37** » Wed Dec 27, 2006 10:13 pm

Hi Steve, Nice to hear from you today. First I want to say, I thank you ever so much for all the help that you have been. Right now I am on my wife's laptop. I am in the process of formatting my hard drive. I did check on the two sites that you gave me on Symantec. I went into my registry and I found some of what they were saying to delete. Most of what they said was not there. I gave up on that procedure. I do want to ask you this question if I may. What antivirus program do use? I have been using Norton because that is all I have ever dealt with. I see that the one that you sent me the link to looks pretty good. When I get everything up and running again I will let you know. Hopefully tomorrow.

I hope that Ron reads this because he has been a great help also.

Friends, John

sjj1805 · Post by **sjj1805** » Thu Dec 28, 2006 12:38 am

John,
Hope the re-format goes OK.
I curently use AVG (Link)
After using the FREE version for about a year I started getting messages telling me the Free trial would be expiring in a few weeks, I liked this particular program so much I decided to purchase the full version.

Quite a few of my work colleagues use McAfee (Link)

I also use Adaware (Link) Again I liked this so much I bought the full version.

Finally I also have SpyBot Search & Destroy (Link) This one is completely FREE.

I have all 3 running together on my computer and have had no problems with them clashing with each other.

Post by **lancecarr** » Thu Dec 28, 2006 2:32 am

Just on the free AVG thing. The message you got was incomplete Steve. They meant to say the current free version was expiring and a new free version will be available. So in short, there is still a free AVG version available.

sjj1805 · Post by **sjj1805** » Thu Dec 28, 2006 2:37 am

Doh

When I first saw their message I thought "I am sure it was supposed to last 3 years" Ah well, I have the Full version now.
Thanks Lance - perhaps I am not as senile as I was starting to think I was.

jblank37 · Post by **jblank37** » Sat Dec 30, 2006 5:48 am

Hi Steve, Finally got everything up and running again. Yes, I did have a little trouble with the formatting. Really not the formatting, but the loading of windows XP. Boy, what a #####. Anyway, it looks like all my Ulead programs are running correctly including VS 10. All the SmartSound Quicktracks seem to be functioning correctly also. I won't be updating that again. I know that it is time to let this topic rest. I just wanted to let you know where I was and also thank you and Ron and lancecarr once again for the help. I really do enjoy rading all the helpful information that you have posted on this forum. I have learned alot.