BUG REPORT for PI Tasks

JCSullivan · Post by **JCSullivan** » Tue Dec 19, 2006 8:02 pm

Can someone FROM ULEAD please tell us why PI Tasks loose the Alias content when save and re-imported.

For example, if I change the Alias for a command within a task from Merge All to "This merges all objects."

Do so makes the sharing of Tasks futile.

heinz-oz · Post by **heinz-oz** » Tue Dec 19, 2006 10:38 pm

I'm afraid I don't quite follow you here. Where does it state that you can change an action within a task and how did you do it?

Just record a new task with the action as required and be done with it.

JCSullivan · Post by **JCSullivan** » Tue Dec 19, 2006 11:50 pm

heinz-oz wrote:I'm afraid I don't quite follow you here. Where does it state that you can change an action within a task and how did you do it?

Just record a new task with the action as required and be done with it.

Excuse me for having to say this Heinz but it is obvious you are not a heavy user of Tasks - and be done with it - that's funny.

Are you replying on behalf of Ulead? As this is a Official Ulead Board I was asking the people at Ulead - if they ever reply, since they have a habit of ignoring their clients.

heinz-oz · Post by **heinz-oz** » Wed Dec 20, 2006 12:59 am

JCSullivan wrote:
heinz-oz wrote:I'm afraid I don't quite follow you here. Where does it state that you can change an action within a task and how did you do it?

Just record a new task with the action as required and be done with it.
Excuse me for having to say this Heinz but it is obvious you are not a heavy user of Tasks - and be done with it - that's funny.

Are you replying on behalf of Ulead? As this is a Official Ulead Board I was asking the people at Ulead - if they ever reply, since they have a habit of ignoring their clients.

If you were asking the people at Ulead, you are going about it the wrong way. This is a platform for users of Ulead programs to help fellow users with their problems. As the very top of this page states

Ulead User to User Web Board
*For discussions of Ulead products ONLY!
*Profanities and Offensive posts will be monitored and removed.
*Ulead Support is not obliged to answer in this forum.

It is Not the "official" Ulead board.

JCSullivan · Post by **JCSullivan** » Wed Dec 20, 2006 1:10 am

Thank you once again.

Dear me, this is NOT the "official" board yet it is hosted on Ulead's server.

They're not obliged to reply - no problem - they're entitled (and known) to hide behind something like that, but I'll post my question anyway.

Who knows, I might get a real answer from the developers - some day.

Thanks for taking time to reply, Heinz. Over to you Taiwan.

sjj1805 · Post by **sjj1805** » Wed Dec 20, 2006 2:49 am

JC Sullivan
The members of this User Forum are Customers of Ulead like yourself and we try to assist each other by pooling our knowledge. There are no doubt many things about PhotoImpact that you know that I don't and one day I might place a query on this forum which you might be able to answer for me.

Ulead as part of its customer service have provided us with some valuable web space and have kindly set up this user forum so that we may get to know each other and exchange ideas and help each other overcome problems.

The staff at Ulead do not routinely monitor this forum. Certain members of the forum have been appointed as moderators who sort of Police the forum to remove offensive posts or unwanted unwarranted spam.

Occasionally a moderator may notice an item of extreme importance affecting several users and may try to bring this to the attention of Ulead. Moderators do not routinely have direct access to employees at Ulead.
If a user needs to contact Ulead directly then you do so by submitting either a Technical support form or a Customers Services form

Some members of this user forum have or are also involved in Beta Testing of Ulead software. As a result you have a powerful knowledge base here on this forum - but please bear in mind that we are customers like yourself, we are not employees of Ulead.

JCSullivan · Post by **JCSullivan** » Wed Dec 20, 2006 1:28 pm

Thank you for taking time-out to reply. Lets just say I'm happy to see this forum hosted at Ulead since their other board was so antiquated and unworkable.

The question is here if Ulead, the UleadMod or Mr Chien would like to bother to reply. Like I said "over to you Taiwan".

htchien · Post by **htchien** » Wed Dec 20, 2006 2:53 pm

Yes I can help to let Ulead guy know about your issue. Please, describe your detail steps on the issue, or people will not know what you are trying to tell.

Thanks and regards,
H.T.

JCSullivan · Post by **JCSullivan** » Wed Dec 20, 2006 4:12 pm

Thank you Mr Chien for the opportunity to pass this on to the Development Team.

In writing Tasks with Ulead Version 10 and 11, as with previous versions, one can insert a break and then change the Alias of the command to for example, Instructions. As can be seen by the Blue box on the attached image.

Should can continue to record the task and do the same with all the aliases as can be seen from the Red box on the attached image. In my case I have numbered the command aliases for better reference.

Should I export the task for archival purposes and or sharing with the community, and then re-import the task the Aliases are ALL lost as can be seen by comparing the left and right sides of the attached image.

Looking forward to hearing from Ulead on this one.

And if the DevTeam is interested I have other BUGS which I have documented and which the famous Testers failed to recognise.

JCSullivan · Post by **JCSullivan** » Wed Dec 27, 2006 2:02 pm

Here's a nudge, in case Taiwan has gone to sleep. Or more likely, if they don't see the thread the Bugs n Errors don't exist.

Ignoring Bugs and Errors will not make them go away by themselves.

Thank you.

htchien · Post by **htchien** » Wed Dec 27, 2006 3:48 pm

JC,

Your issue is been reported to the development team and they will check the issue.

Thanks for your feedback.

Regards,
H.T.

JCSullivan · Post by **JCSullivan** » Wed Jan 03, 2007 7:27 pm

Tik-tok Tik-tok

You know, it's not like I'm the only reciepient of anything that might come out of this error/bug report but even if I was, I would expect Ulead to be more responsive.

Tik-tok

MaryLouW · Post by **MaryLouW** » Thu Jan 04, 2007 8:54 am

While you're reporting things to Ulead, would you PLEASE report the nasty bug in the Easy Palette? It has been pretty well explained in another thread. It's VERY annoying to have to click the browse button every time you want to use an imported preset.

njdowding · Post by **njdowding** » Fri Jan 05, 2007 12:41 am

JC

I can confirm the same applies in PI12 too. The alias is lost when saving a task. Obviously a bug.

The EP bug is really bad. The EP is one of Uleads selling points and as it stands it makes it almost impossible to import new libraries. Hope someone from Ulead is looking at it.

Nick

MaryLouW · Post by **MaryLouW** » Fri Jan 05, 2007 12:47 am

I too can confirm this in PI12. The alias names all change once you import the task and that gets to be very confusing. The Alias name should remain the way the author put it.

Step numbers are often used in tasks when they are being used as a teaching tool and it doesn't help when they're all removed from the task.