Hello,
I have Moviefactory 5 plus
When i try to install the patch dmf5_patch_e i get the error "Setup cannot find Ulead DVD moviefactory 5 installed on your system"
I need this patch because at 99% process with the creation of a dvd i get the error ¡§Some Chapter Entry Frame Numbers Exceed the Total Frames¡¨
First i have installed the trial version and activated this, and try to install the patch. With google i have noticed that i must install the full version of MF5, when i deinstall the trial version and then install the full version i still get this error.
Help, what to do ???????
Greetinx,
Marc
error: Setup cannot find Ulead DVD moviefactory 5 installed
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heinz-oz
Whilst this post http://phpbb.ulead.com.tw/EN/viewtopic.php?t=18671 is in the PhotoImpact forum, it still sums up your problem.
Hopefully, your download link has not yet expired. Download the full version, uninstall the TBYB, install the freshly downloaded version and activate that with your key.
Hopefully, your download link has not yet expired. Download the full version, uninstall the TBYB, install the freshly downloaded version and activate that with your key.
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africamarc
Hello Heinz,
Thanx for your reply.
Unfurtonaly it is has no result.
I deinstalled MF5 completely, files (Installshield and Ulead directory) and registry as described in your link. But no result. Strange after reinstall he knows the activation key, i think there is a hidden file or registry i cannot find.
I also tried to install MF5 on a new pc, the same problem.
In the past i worked with MF4 and a Hitachi Camera, i bought a new camera (JVC gz-mg50e). This camera uses movies with MOD extension, MF4 could not work with this MF5 supports MOD extensions. Could the error ¡§Some Chapter Entry Frame Numbers Exceed the Total Frames¡¨
be linked to the MOD extension ?
The problem is next week i go back on holiday to africa and i would like to create the dvd before that time. A deadline that makes me crazy.
Greetinx,
Marc
Thanx for your reply.
Unfurtonaly it is has no result.
I deinstalled MF5 completely, files (Installshield and Ulead directory) and registry as described in your link. But no result. Strange after reinstall he knows the activation key, i think there is a hidden file or registry i cannot find.
I also tried to install MF5 on a new pc, the same problem.
In the past i worked with MF4 and a Hitachi Camera, i bought a new camera (JVC gz-mg50e). This camera uses movies with MOD extension, MF4 could not work with this MF5 supports MOD extensions. Could the error ¡§Some Chapter Entry Frame Numbers Exceed the Total Frames¡¨
be linked to the MOD extension ?
The problem is next week i go back on holiday to africa and i would like to create the dvd before that time. A deadline that makes me crazy.
Greetinx,
Marc
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heinz-oz
I didn't suggest that my remedie would fix this problem of yours, only the error that the patch installer does not recognize the MF version installed because it still thinks there is only a trial version installed. Patches don't work with trials.
Did you follow the recommended procedure http://phpbb.ulead.com.tw/EN/viewtopic.php?t=27?
Whilst it was written for VS, the DVD authoring steps are very similar. You have messed something up when creating your chapter points. I would recommend to start over from your source project and create a new mpeg2 file from that. Then, in a new project with nothing on the time line, insert this new mpeg file and set your chapter points.
Good luck.
Did you follow the recommended procedure http://phpbb.ulead.com.tw/EN/viewtopic.php?t=27?
Whilst it was written for VS, the DVD authoring steps are very similar. You have messed something up when creating your chapter points. I would recommend to start over from your source project and create a new mpeg2 file from that. Then, in a new project with nothing on the time line, insert this new mpeg file and set your chapter points.
Good luck.
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sjj1805
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Firstly - as mentioned by Heinz have you downloaded the full version so that you are able to replace the activated trial version.
If so then to uninstall follow the procedure in this post:
Re-Installation of Ulead Products
Hopefully you should now be able to install the update patch.
Next.... the patch may not be the answer to your original problem.
It is likely that you have a corrupted source file. Please let us know the source of your video (camcorder, TV card, internet etc) and how you got it onto your hard drive (firewire, USB, RCA plugs etc)
Please detail the settings used
Bitrates, sound settings, PAL or NTSC, screen sizes, frames per second and so on - as much detail as you can. Then let us know what you did with the video once it was on your hard drive.
Any editing - have you created chapters, which menu have you selected - as much detail as you can.
Are you burning directly to a DVD disc or to a hard drive folder or image file.
The more you can tell us the better are our chances of providing you with some support.
If so then to uninstall follow the procedure in this post:
Re-Installation of Ulead Products
Hopefully you should now be able to install the update patch.
Next.... the patch may not be the answer to your original problem.
It is likely that you have a corrupted source file. Please let us know the source of your video (camcorder, TV card, internet etc) and how you got it onto your hard drive (firewire, USB, RCA plugs etc)
Please detail the settings used
Bitrates, sound settings, PAL or NTSC, screen sizes, frames per second and so on - as much detail as you can. Then let us know what you did with the video once it was on your hard drive.
Any editing - have you created chapters, which menu have you selected - as much detail as you can.
Are you burning directly to a DVD disc or to a hard drive folder or image file.
The more you can tell us the better are our chances of providing you with some support.
Actually it is telling you exactly what you are telling us: you don't have MF5 installed. You have MF5+, which is a different version and is not MF5.I have Moviefactory 5 plus
When i try to install the patch dmf5_patch_e i get the error "Setup cannot find Ulead DVD moviefactory 5 installed on your system"
Check your version (About...) and it should be 5.30.0107.0.
So...The DVD MovieFactory 5 Service Pack 1 is for Ulead DVD MovieFactory 5. If you have purchased Ulead DVD MovieFactory 5 Plus, you do not need to install this update.
1. You might have a problem that has not been fixed yet, like supporting those JVC movies.
2. Or maybe they forgot to integrate the chapter fix from the SP1 into MF5+.
May not help, but check the chapter points and maybe remove the last one or two?
Henry
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maddrummer3301
- Posts: 2507
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Last edited by maddrummer3301 on Fri Feb 02, 2007 9:05 pm, edited 1 time in total.
There is no BEST. It's what works BEST for you.
Looks like the "Cannot find <program> on your system" error was already fixed, but I thought I'd share my similar experience.
I received a similar error, and discovered that in the registry, the installer entry showed the path as being on my E drive. This was true when I installed the program, but I had since changed my drives around so that the drive was now the D drive. I thought I had caught all of the glitches (especially with iTunes) but this one slipped through my radar. I updated the registry entry to use the correct drive and "voila!" the updater was able to run successfully.
Just another thing to check out.
I received a similar error, and discovered that in the registry, the installer entry showed the path as being on my E drive. This was true when I installed the program, but I had since changed my drives around so that the drive was now the D drive. I thought I had caught all of the glitches (especially with iTunes) but this one slipped through my radar. I updated the registry entry to use the correct drive and "voila!" the updater was able to run successfully.
Just another thing to check out.
Changing drive letters after software installation is a no-no. You can assign the letters in the disk manager.
Even choosing a different location when installing the same software later is bad practice because most setup routines leave stuff in the registry and may skip creating new entries if they are already there.
Even choosing a different location when installing the same software later is bad practice because most setup routines leave stuff in the registry and may skip creating new entries if they are already there.
If you had the software on a different drive or in a different path you should also at least check your PATH environment variable in the advanced system properties for obsolete or bad paths.in the registry, the installer entry showed the path
Henry
Well, these things happen. I had a hard disk on the C drive, and a DVD ROM on the D drive. I installed an extra hard disk, which defaulted to E. After a while, I bought a DVD burner and installed that which defaulted to F. I decided to switch how I had the drives chained together, which swapped the D and E drives. It's not an impossible situation to manage... just inconvenient!snoops wrote:Changing drive letters after software installation is a no-no. You can assign the letters in the disk manager.
Even choosing a different location when installing the same software later is bad practice because most setup routines leave stuff in the registry and may skip creating new entries if they are already there.
another download purchaser bites the dust
I bought the full version via download after playing with the try-before-you-buy version (5 Plus) for a couple of hours. I also get this "cannot find" message when I attempt to install the full version. If I, alternatively, attempt to activate the original tbyb version using the key that I was sent by email, it tells me that the key is incorrect.
I have followed all the uninstallation and registry entry checks that were subsequently recommended to me from Customer Services (nice to have got a reply), and have tried what I take to be all the options at least twice, and I still cannot get it to install.
I had similar kinds of problems with Pinnacle Studio.
Let me ask
(1) is this a standard feature of such softwares - they cannot install over their own installations?
(2) is there a truly reliable way to overcome this problem 0 one that truly does work, no matter where one lives, nor how tech powerful one is ???
(3) is Pinnacle out of the same stable as ULead??
I have followed all the uninstallation and registry entry checks that were subsequently recommended to me from Customer Services (nice to have got a reply), and have tried what I take to be all the options at least twice, and I still cannot get it to install.
I had similar kinds of problems with Pinnacle Studio.
Let me ask
(1) is this a standard feature of such softwares - they cannot install over their own installations?
(2) is there a truly reliable way to overcome this problem 0 one that truly does work, no matter where one lives, nor how tech powerful one is ???
(3) is Pinnacle out of the same stable as ULead??
You need to provide the message shown. It can't be the message originally posted because that was trying to install a patch. You are trying to install the product itself...I also get this "cannot find" message
What cannot be found?
For all we know, you don't have all parts downloaded successfully and the first one (that you run to build the installation folder) is complaining about that.
Henry
[quote="snoops"]For all we know ... etc[quote]
(1) snoops, the message is the same as earlier communicators' on this forum, saying that the programme cannot find DVD Factory version 5 on my computer. I note well the installation guidances sent to me which tell me to UNINSTALL the tbyb product. But I get the message WHETHER OR NOT I actually still have the tbyb version installed. Yet I cannot activate the tbyb version using the installation key that I was sent, so there is no way that a "true", earlier or "un-full" version of version 5 CAN exist when I attempt to install the newly paid-for full version.
(2) I am not trying to install a patch, but the full version downloaded from the address that was provided bu ULead,
Moderater: the download link will lead pirate users to download the content pack so it's been removed.
(3) I have downloaded twice, into separate folders. I have closeley followed all the folder-de;letion and registry deletion changes that are contained in feedback in these forums. I cannot get it to work.
Of course, what I truly, truly would like is to be able to simply let all this go to bed, and to get my money back, or to be sent a "guaranteed to install" disc (free from further charge). But that seems quite impossible. How I do wish that buying online reflected the same opportunity for refund services as do real shopping experiences.
Anyway snoops, or others, if you can add to the guidances that are already available, then I would be so grateful. I fear otherwise that I shall simply have to regard this ULead event as money down the drain.
.
(1) snoops, the message is the same as earlier communicators' on this forum, saying that the programme cannot find DVD Factory version 5 on my computer. I note well the installation guidances sent to me which tell me to UNINSTALL the tbyb product. But I get the message WHETHER OR NOT I actually still have the tbyb version installed. Yet I cannot activate the tbyb version using the installation key that I was sent, so there is no way that a "true", earlier or "un-full" version of version 5 CAN exist when I attempt to install the newly paid-for full version.
(2) I am not trying to install a patch, but the full version downloaded from the address that was provided bu ULead,
Moderater: the download link will lead pirate users to download the content pack so it's been removed.
(3) I have downloaded twice, into separate folders. I have closeley followed all the folder-de;letion and registry deletion changes that are contained in feedback in these forums. I cannot get it to work.
Of course, what I truly, truly would like is to be able to simply let all this go to bed, and to get my money back, or to be sent a "guaranteed to install" disc (free from further charge). But that seems quite impossible. How I do wish that buying online reflected the same opportunity for refund services as do real shopping experiences.
Anyway snoops, or others, if you can add to the guidances that are already available, then I would be so grateful. I fear otherwise that I shall simply have to regard this ULead event as money down the drain.
.
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sjj1805
- Posts: 14383
- Joined: Wed Jan 26, 2005 7:20 am
- System_Drive: C
- 32bit or 64bit: 32 Bit
- motherboard: Equium P200-178
- processor: Intel Pentium Dual-Core Processor T2080
- ram: 2 GB
- Video Card: Intel 945 Express
- sound_card: Intel GMA 950
- Hard_Drive_Capacity: 1160 GB
- Location: Birmingham UK
Not an impossible problem. With Windows XP you can alter the drive letters for all your drives except the one with your Windows XP Operating system on it.golem95 wrote:Well, these things happen. I had a hard disk on the C drive, and a DVD ROM on the D drive. I installed an extra hard disk, which defaulted to E. After a while, I bought a DVD burner and installed that which defaulted to F. I decided to switch how I had the drives chained together, which swapped the D and E drives. It's not an impossible situation to manage... just inconvenient!snoops wrote:Changing drive letters after software installation is a no-no. You can assign the letters in the disk manager.
Even choosing a different location when installing the same software later is bad practice because most setup routines leave stuff in the registry and may skip creating new entries if they are already there.
http://support.microsoft.com/kb/307844