Help! No video/audio onscreen-VS8....

bwilden · Post by **bwilden** » Sun Dec 17, 2006 5:32 pm

I bought a new IEEE card that came with VS8 SE software. I used the VS software before, once, and finally was able to capture some video, although it took me a while to get everything synced. NOW, I am trying to capture more video but I cannot get the video to play in the video box. I AM able to operate my camcorder (Canon ZR-1998-mini-DV) using the onscreen keys (stop,play,etc), but no audio or video plays on screen, only on the playback screen of my Canon.

I have tried to manually find a section of video I want to capture, and hit the capture video button, however, when I stop the capture, an error appears that the video is corrupt and will be deleted.

I am using Windows XP home edition on a Dell desktop. I would like to save the video to MPEG format, but when I select any other format, besides DV, it automatically switches back to DV. Please help if you can!!! I am beyond frustrated!

BTW, I did a search and did not find anything detailing my situation....

Post by **Ken Berry** » Sun Dec 17, 2006 10:07 pm

First, if you are capturing from a mini-DV camera, you SHOULD be capturing to DV format. That will guarantee best quality.

You should, however, be able to capture direct to mpeg-2 if your Dell has enough resources to do so. But be warned: it is an incredibly resource-intensive process, and many people find that their computer is not up to it.

You need to ensure also that the capture plug-in is set to 'Ulead DSW MPEG Capture Plug-in'. You can check this in VS8 in the Tools menu up in the top right of screen. (Frankly, I don't know if this is available or not in the SE version, but have never heard of it not being available.)

Finally, you might also want to check under File > Preferences > General, that your Instant Playback Target (second from bottom) is set to Preview Window (i.e. the VS monitor window). By default, it sets to 'Dual Head Device' which is external.

bwilden · Post by **bwilden** » Sun Dec 17, 2006 10:17 pm

thanks Ken, I was able to get things to work by unplugging the DV in cord and then re-starting the program when XP detected the plug being re-inserted. Thanks a million for your timely assistance and tips, I will be cheking them out shortly!

bwilden · Post by **bwilden** » Tue Feb 27, 2007 11:52 pm

OK, it happened to me again! I was using the Canon ZR to put some home movies onto my computer, and then to youtube. That was happening on Sunday. Today, I try to do the same, and the preview window will NOT SHOW MY VIDEO!! ARRRGGGHHHH!!! I AM able to control the camcorder with the onscreen keys, but no video appears!!! I was saving to MPEG-2 format, and I've tried switching to DV AVI etc to no avail!! Anyone please help! Thanks!!

Black Lab · Post by **Black Lab** » Wed Feb 28, 2007 2:24 am

That has happened to me from time to time, but it's usually a result of my camera automatically shutting down because I stopped to edit, answer the phone, etc. Turning the camera off and back on again solves it.