Moviefactory 5 DVD's stutter and freeze!
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blondsuperman
Moviefactory 5 DVD's stutter and freeze!
I've been having a problem creating DVD's through Moviefactory 5 (full version) of late, where the resultant DVD will either be stuck on the menu or the clips go way out of sync, freeze up, etc. It never happened when I first got MF5, only after I got all the latest update packs, etc. I thought it might be my disc media or burner or stand alone DVD player, so I tried creating "disc image" on my hard drive - but the same problems occur!!! I'm tryin to think what I've done differently, -checked and un-checked "two pass conversion", "do not convert complient files" etc. The files I'm converting are coming from my Sony DV camcorder, also tried some some analogue converted to avi to how MF5 would handle it any differently, but it's all the same problems. Contacted tech.support - hello? anyone home?!!! So just hoping someone here could give me some ideas? Thanks!
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heinz-oz
And what would you have us base our ideas on? What are the MF project settings for example?
Have a read of this and come back with some relevant detail. http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8960
Have a read of this and come back with some relevant detail. http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8960
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blondsuperman
SUBJECT: Please use a subject that describes your exact problem instead of making us guess what's in your post.
Nature of the problem - Unplayable DVD due to freezing or just locking up or menu buttons that don't work!
Properties of your source files (format, file size, where did you get it?) - Typically I capture about an hour of video from my DV camcorder via firewire using the capture button in MF5,
What devices are involved and their mode of connection? Mini DV camcorder, firewire cable.
Project Settings - MPEG files
24 bits, 720 x 576, 25 fps
(DVD-PAL), 4:3
Video data rate: Variable (Max. 7000 kbps)
Audio data rate: 256 kbps
Dolby Digital Audio, 48 KHz, 2/0(L,R)
Output format (file, DVD, VCD, SVCD) - DVD 4.7GB
PAL or NTSC - PAL
Error Codes (if any)
System information (please fill this up in your User Profile). P4 3.06 GB, 512 MB, 80 GB
Any audio/video softwares or codec packs installed in the system I do have Nero, MF4, MF5, VS9 and VS10
Oh, and thanks Heinz
Nature of the problem - Unplayable DVD due to freezing or just locking up or menu buttons that don't work!
Properties of your source files (format, file size, where did you get it?) - Typically I capture about an hour of video from my DV camcorder via firewire using the capture button in MF5,
What devices are involved and their mode of connection? Mini DV camcorder, firewire cable.
Project Settings - MPEG files
24 bits, 720 x 576, 25 fps
(DVD-PAL), 4:3
Video data rate: Variable (Max. 7000 kbps)
Audio data rate: 256 kbps
Dolby Digital Audio, 48 KHz, 2/0(L,R)
Output format (file, DVD, VCD, SVCD) - DVD 4.7GB
PAL or NTSC - PAL
Error Codes (if any)
System information (please fill this up in your User Profile). P4 3.06 GB, 512 MB, 80 GB
Any audio/video softwares or codec packs installed in the system I do have Nero, MF4, MF5, VS9 and VS10
Oh, and thanks Heinz
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heinz-oz
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blondsuperman
The first thing I thought of was the burner or the media (I'm using Verbatim media, Pioneer 110 burner), which is why I created a "disc image" on my hard drive, like I said in my first post:
" I thought it might be my disc media or burner or stand alone DVD player, so I tried creating "disc image" on my hard drive - but the same problems occur!!! "
i.e. if I try to play back the "disc image"(no actual DVD disc) using power DVD etc, I have exactly the same problems!! for eg, it gets stuck on the menu or it freezes up at exactly the same point in the home movie, any ideas people?
" I thought it might be my disc media or burner or stand alone DVD player, so I tried creating "disc image" on my hard drive - but the same problems occur!!! "
i.e. if I try to play back the "disc image"(no actual DVD disc) using power DVD etc, I have exactly the same problems!! for eg, it gets stuck on the menu or it freezes up at exactly the same point in the home movie, any ideas people?
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Ron P.
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I'll throw some suggestions out to see if they may help..
I see you have Nero installed, so I must ask, are you having any problems [il]while[/i] trying to burn a disc or create the ISO files? If so Nero's packet writing software maybe trying to hi-jack your burner, and needs to be disabled.
To eliminate or narrow down to DMF5, try using one of your other applications, Nero, VS or DMF4 to see if you get the same issues. If you do then it maybe a corrupt MPEG file. If so you could narrow down which MPEG file, and render that file, not using Smart Render, to try and correct it.
I see you have Nero installed, so I must ask, are you having any problems [il]while[/i] trying to burn a disc or create the ISO files? If so Nero's packet writing software maybe trying to hi-jack your burner, and needs to be disabled.
To eliminate or narrow down to DMF5, try using one of your other applications, Nero, VS or DMF4 to see if you get the same issues. If you do then it maybe a corrupt MPEG file. If so you could narrow down which MPEG file, and render that file, not using Smart Render, to try and correct it.
Ron Petersen, Web Board Administrator
What format are you capturing -- DV .avi, or are you capturing straight-to-mpegblondsuperman wrote:Typically I capture about an hour of video from my DV camcorder via firewire using the capture button in MF5,
What devices are involved and their mode of connection? Mini DV camcorder, firewire cable.
System information (please fill this up in your User Profile). P4 3.06 GB, 512 MB, 80 GB
How large is that 1-hour captured video (dv .avi should be about 13gb).Also, do you have a second hard drive available on your machine -- or is it just the one hard drive?
Since you are seeing the problem by using PowerDVD to play back from DVD Folders on your hard drive, I wonder if there's a resource issue of some sort (where you computer is running off to do other tasks during the playback). Make sure you close down any non-essential background programs during playback (and during the burn).
Only 512mb ram might be an issue if you are trying to have several applications opened at the same time.
If limited to a single 80gb hard drive (is it a laptop or desktop), how much space is left? When is the last time you did some "cleanup and maintenance" Is DMA turned on for that hard drive? If you've captured several 60-minute tapes to dv .avi, that would eat up your limited space rather quickly (which could be why it worked in the beginning, but now has some proglems as your space is running out)...
Regards,
George
If the disk space (including work area, temp stuff) is not a problem, then related to George's question about capture... assuming the capture AVIs themselves play without problems before being imported into MF5.
Try a previous capture if you're having problems with new ones. If the problem is with new captures, then check if the footage is not somehow different or mixed (32KHz audio 12bit instead of 48KHz 16bit). And try capture with non-MF5 software (Windows or other 3rd party software).
Maybe "all the updates etc." included something that broke MF5.
Try a previous capture if you're having problems with new ones. If the problem is with new captures, then check if the footage is not somehow different or mixed (32KHz audio 12bit instead of 48KHz 16bit). And try capture with non-MF5 software (Windows or other 3rd party software).
Maybe "all the updates etc." included something that broke MF5.
Henry
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heinz-oz
I would be rather surprised if the limited disk space has nothing to do with anythingsnoops wrote:If the disk space (including work area, temp stuff) is not a problem, then related to George's question about capture... assuming the capture AVIs themselves play without problems before being imported into MF5.
Try a previous capture if you're having problems with new ones. If the problem is with new captures, then check if the footage is not somehow different or mixed (32KHz audio 12bit instead of 48KHz 16bit). And try capture with non-MF5 software (Windows or other 3rd party software).
Maybe "all the updates etc." included something that broke MF5.
As far as we can ascertain, there is one HDD of 80GB capacity. Capturing several 60 min VHS tapes to DV-AVI, I take several to be more than 2, that makes at least 3 x 13 GB = 39 GB capture files, take the same for necessary temp files and we have 2 GB left, give or take a few MB, for the system, swap file and anything else. I think the whole thing is falling over because of that, unless of course, we only have half the picture
Updates can cause havoc (IntelliPoint)
Hi Heinz,
You are probably right about the disk space.
Anyway, just in case, here is an example from my own PC on how an update caused havoc. I finally found the cause today, and in this case it was MS IntelliPoint.
The current versions of MS IntelliPoint (6.02 and even 6.10) are broken. But you will probably not find any info on their site (yet).
IntelliPoint driver software from Microsoft is needed to use the additional buttons of their own mice. I updated IntelliPoint after it was recommended by a manual Windows Update scan. I also added the latest security updates, etc.
Later I noticed problems with several programs on my video editing pc and other abnomal issues. Program windows began flashng. Titles in video editing software were being shown corrupt. Printing from applications showed an error, even though the printout succeeded. Explorer windows and even the desktop were refreshing for no apparent reason.
What's up? The current IntelliPoint "interrupts" certain activity when the mouse focus changes. When a program uses the video overlay (video preview) it chokes after receiving mouse focus, a few seconds later. MovieFactory windows flash whenever going between the steps or opening option windows (it also crashed twice just going from the menu preview back to menu edit). It seems IntelliPoint is taking a snapshot of the windows after getting mouse focus, causing programs to malfunction.
As soon as the IntelliPoint process is killed (ipoint.exe in these newer versions) the problem is gone.
I uninstalled it, rebooted, and installed an older pre 6.x version. But the 5.5 version did not support my old MS mouse (I'm not kidding, this MS mouse driver does not support my old MS mouse, the newer 6.x version does!). Same thing with 5.2. Between 5.0 and 6.x Microsoft actually forgot about some of their own products. Gimme a break.
So I went back to 5.0 that supports my MS mouse. It crashed consistently (point32.exe), even though I previously had this version running.
It turns out that 5.0 tries to phone home and will crash if Terminal Services is disabled, which I have disabled of course. And my previously running 5.0 installation had been updated silently by some Windows Update in the past to resolve this issue, before I had the Terminal Services disabled. I found a link to the small 5.0 patch at MS and now everything is back to normal.
What a mess... from one single company. With their own driver for their own hardware. And on their own operating system!
You are probably right about the disk space.
Anyway, just in case, here is an example from my own PC on how an update caused havoc. I finally found the cause today, and in this case it was MS IntelliPoint.
The current versions of MS IntelliPoint (6.02 and even 6.10) are broken. But you will probably not find any info on their site (yet).
IntelliPoint driver software from Microsoft is needed to use the additional buttons of their own mice. I updated IntelliPoint after it was recommended by a manual Windows Update scan. I also added the latest security updates, etc.
Later I noticed problems with several programs on my video editing pc and other abnomal issues. Program windows began flashng. Titles in video editing software were being shown corrupt. Printing from applications showed an error, even though the printout succeeded. Explorer windows and even the desktop were refreshing for no apparent reason.
What's up? The current IntelliPoint "interrupts" certain activity when the mouse focus changes. When a program uses the video overlay (video preview) it chokes after receiving mouse focus, a few seconds later. MovieFactory windows flash whenever going between the steps or opening option windows (it also crashed twice just going from the menu preview back to menu edit). It seems IntelliPoint is taking a snapshot of the windows after getting mouse focus, causing programs to malfunction.
As soon as the IntelliPoint process is killed (ipoint.exe in these newer versions) the problem is gone.
I uninstalled it, rebooted, and installed an older pre 6.x version. But the 5.5 version did not support my old MS mouse (I'm not kidding, this MS mouse driver does not support my old MS mouse, the newer 6.x version does!). Same thing with 5.2. Between 5.0 and 6.x Microsoft actually forgot about some of their own products. Gimme a break.
So I went back to 5.0 that supports my MS mouse. It crashed consistently (point32.exe), even though I previously had this version running.
It turns out that 5.0 tries to phone home and will crash if Terminal Services is disabled, which I have disabled of course. And my previously running 5.0 installation had been updated silently by some Windows Update in the past to resolve this issue, before I had the Terminal Services disabled. I found a link to the small 5.0 patch at MS and now everything is back to normal.
What a mess... from one single company. With their own driver for their own hardware. And on their own operating system!
Henry
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heinz-oz
Hello snoops, thanks for that comprehensive report on something we all have come to expect from MS (Microschrott in your language 
)
It's only going to be a short while before someone else here will blame that on MovieFactory or any of the other programs we deal with
Really good to know such things. Thanks again.
)It's only going to be a short while before someone else here will blame that on MovieFactory or any of the other programs we deal with
Really good to know such things. Thanks again.
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sjj1805
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I take it you tried burning to a hard drive folder rather than a dic image (similar but different) as you mention trying to view it with PowerDVD.
GeorgeW has mentioned a possibility of a conflict with some other process.
Try creating a video editing profile.
At best it will cure the problem, at worst it will not harm your system but will improve other matters.
If the video plays correctly from a hard drive folder (you mentioned you made a image file) then you may need to check your DVD burner manufacturers website for updated firmware.
Firmware is software that is inside the DVD burner itself that enables it to communicate with your PC. Every so often the manufacturers update the firmware to take account of new DVD dics coming onto the market.
If all else fails try to re-install MovieFactory. Rather than using the Windows control Panel which leaves odd bits and pieces behind, follow the steps in this post:
Re-installation of Ulead products
GeorgeW has mentioned a possibility of a conflict with some other process.
Try creating a video editing profile.
At best it will cure the problem, at worst it will not harm your system but will improve other matters.
If the video plays correctly from a hard drive folder (you mentioned you made a image file) then you may need to check your DVD burner manufacturers website for updated firmware.
Firmware is software that is inside the DVD burner itself that enables it to communicate with your PC. Every so often the manufacturers update the firmware to take account of new DVD dics coming onto the market.
If all else fails try to re-install MovieFactory. Rather than using the Windows control Panel which leaves odd bits and pieces behind, follow the steps in this post:
Re-installation of Ulead products
