VS 10 + won't load

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smetlogic

VS 10 + won't load

Post by smetlogic »

I have a relatively new computer with plenty of HD space, 1GIG RAM, MHZ is high. Installed VS10 + with disk and every time I click to open, it waits and then I receive the general Microsoft error saying debug or send report, etc. Tried opening it with AV turned off. Uninstalled VS10+ and reinstalled.
Any suggestions? Do I have to install it with the AV turned off?

Thanks!

-rob
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Ron P.
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Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Hi Rob, welcome to the forums,

It is recommended to install with all background applications disabled, this includes anti-virus, spy-ware programs, and even network or internet connections.
Try doing a complete un-install/re-install. Ulead programs leave a lot of files behind. So just doing a simple add/remove programs from the control panel and then re-installing may not correct some issues. Instructions can be found here : Re-installation of Ulead Products

Click on this button -->Image for instructions on completing that information found in your profile. It may be needed now or in future posts, and you would not have to retype that information.
Last edited by Ron P. on Sat Mar 31, 2007 2:03 am, edited 1 time in total.
Ron Petersen, Web Board Administrator
smetlogic

Post by smetlogic »

Followed all the steps you suggested. Everything was off (including no internet connection) when I re-installed VS 10+. Same error when I try and start the program. After 15 seconds of trying to open, I receive the "Ulead.... encountered an error.. etc... has to close..." generic message from Microsoft. Guess I'm out the $99 and need to move on to another program. Thanks for trying to help!
smetlogic

Post by smetlogic »

I think I figured out the problem. I purchased Adobe Prem Elements 3.0 and it wouldn't open either. Tried to open Quicktime alone and it wouldn't open.

I figured there had to be something wrong with QT. Sure enough, I had an older version of QT on my machine and ULead installed a new version of QT; the two versions didn't mix as I couldn't get QT to open either.

QT wouldn't uninstall, so I ended up deleting all my QT files and using CCleaner to get rid of the left over funk. I re-installed the newest version of QT from their site and it worked fine. Adobe Premiere Elements is working fine now also. Haven't re-installed VS 10+ yet though. My question is, can I stop VS10+ from installed QT during installation or is that automatic? I'd rather not have VS install QT, since I already have the newest version and it works fine.

Thanks
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