hi all - for those of you who remember a few months back I had some issues upgrading from VS9 to VS10+. I gave up for a while and finally made an attempt to try it again today. Once again, I encountered a similar problem. On the first attempt to upgrade a few months ago I thought the source of the problem was an error message that I had received upon installation which I incorrectly had told Windows to repair rather than ignore. This time I received no such message and the install went smoothly but I encounterred the same exact problem. Something happens in the install which affects how ulead sees my DVD drives. I have one dvd burner and another dvd player. As soon as I ask VS10+ to import a cd audio file either by using the little folder icon, or by clicking on import audio from cd, ulead locks up. When I uninstall VS10+ and try to go back to VS9, I encounter the same problem with VS9 which obviously didn't exist prior. I instead have to do a system restore back to yesterday, and then VS9 works as it had before, ripping audio cd's as it's supposed to do. I don't understand what is in the installation files that is causing this ripping error. It affects the drives so much so that even if I insert a cd or dvd, windows fails to give me the window asking me what I want to do with the disk (ie, open, explore, burn, copy to my computer etc). Itunes will recognize the disk. Also I was able to burn a dvd from a video file that I had already created. VS9 and 10+ just don't seem to want to rip the cd with VS10+ installed.
Ulead offered some help suggesting that I install the full version of 10+ versus the upgrade. Unfortunately this didn't work. Now they are suggesting that I uninstall VS9 and just install 10+ as a standalone. I really don't want to do this - I have so many projects and files in my ulead libraries. ( anyone with suggestions on how to back up my ulead libraries.....just in case)
I was thinking my next step might be to uninstall my dvd drives, reinstall VS10+, restart my computer and see what happens when windows goes to reinstall my dvd drives. maybe that will upgrade my firmware on the dvd drives, or update the drivers?
I have VS10+ working just fine, coexisting with VS9 on my laptop - I can't figure out why it's causing me such havoc on my main editing, desktop computer.
HELP!!!
thanks....in advance!
Ilene
upgrading fr VS9 to 10+ - ripping cd audio problem
Moderator: Ken Berry
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Ilene
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- sound_card: envy audio AV - band and olfson 5.1 channel
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- Corel programs: VSX8 32 And VSX9 64 and VSX10 32
- Location: new york
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Trevor Andrew
Hi Ilene
The library files are .dat files called:-
VS_Image.dat
VS_Video.dat
VS_Title.dat etc
Can be found here:-
C:\Documents and Settings\User Name\Application Data\Ulead Systems\Ulead VideoStudio\9.0 and 10 and presumably 8.
Copy these files, then paste them back after re-installing.
---------------------------------
One initial thought on the dvd drives (nero In-Cd)
Do you have Nero In-Cd installed, this program has been known to conflict.
So what have you installed on the main pc that is not on the laptop??
Trevor
The library files are .dat files called:-
VS_Image.dat
VS_Video.dat
VS_Title.dat etc
Can be found here:-
C:\Documents and Settings\User Name\Application Data\Ulead Systems\Ulead VideoStudio\9.0 and 10 and presumably 8.
Copy these files, then paste them back after re-installing.
---------------------------------
One initial thought on the dvd drives (nero In-Cd)
Do you have Nero In-Cd installed, this program has been known to conflict.
So what have you installed on the main pc that is not on the laptop??
Trevor
-
Ilene
- Posts: 387
- Joined: Wed Feb 01, 2006 3:10 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Thimphu intel Z 170
- processor: i7-6700K quad core
- ram: 16GB DDR4
- Video Card: 6GB NVidia GeForce GTX 980Ti
- sound_card: envy audio AV - band and olfson 5.1 channel
- Hard_Drive_Capacity: 550SSD+
- Monitor/Display Make & Model: Dell Ultra Sharp 25" 2560x1440
- Corel programs: VSX8 32 And VSX9 64 and VSX10 32
- Location: new york
cd ripping issue
Hi Trevor - thanks for getting back about the librairies.
As for the burning software - I do not use Nero. Both computers have the same, Sonic Digital Media Home - they are both HP computers and this is what came pre-loaded. I really only use it to create data cd/dvd's and make copies.
The one major difference between the two is that the laptop is XP Home and the Desktop is XP Media Center. I've been running VS9 just fine with XP Media Center. VS10+ is compatible with XP Media Center, so I wouldn't anticipate that that would be the issue.
Also the desktop has Pinnacle...do you think that could be an issue. I know that VS has trouble with Roxio at times. I like the hollywood gold effects so I'd hate to remove Pinnacle.
Also, I loaded VS10+ as a complete boxed version rather than the upgrade - ( per ulead, they provided me with a link to do so....) so I don't understand why one version affects the other either way.
My computer friend ( a dell techie who sometimes helps me....) suggested that I try to re-install VS10+ with my dvd drives disabled.
I also had another thought to take VS9 off, back up the libraries per your suggestion, and then reinstall it, and then install 10+ full or the upgrade. Maybe something is corrupted that I'm not aware of in the VS9 files????
Ulead sent me the following link with directions for uninstalling VS10+, I had only gone through windows add/remove programs. I wonder if their step by step approach does a more complete removal. Could that help???
I would suggest you uninstall VS9 and reinstall VS10 by itself.
Follow these indications to uninstall VS9. Make sure you backup all your files you were working on VS9.
http://www.explorecommerce.com/members/ ... 31&ID=9882
Ulead, Inc
One question for you on the libraries - when you paste the dat files back into the appropriate folder do all the library names appear as they did originally within Video Studio?
Also how can I clean up the libraries I have....if I delete a category say under images a folder called "Ilene"... if I say delete the thumbnail but I want to see the files again, do I just recreate a image library named "Ilene"?
thanks for your advice....I hope someone has a good solution for getting VS10+ to work correctly on my desktop!
Ilene
As for the burning software - I do not use Nero. Both computers have the same, Sonic Digital Media Home - they are both HP computers and this is what came pre-loaded. I really only use it to create data cd/dvd's and make copies.
The one major difference between the two is that the laptop is XP Home and the Desktop is XP Media Center. I've been running VS9 just fine with XP Media Center. VS10+ is compatible with XP Media Center, so I wouldn't anticipate that that would be the issue.
Also the desktop has Pinnacle...do you think that could be an issue. I know that VS has trouble with Roxio at times. I like the hollywood gold effects so I'd hate to remove Pinnacle.
Also, I loaded VS10+ as a complete boxed version rather than the upgrade - ( per ulead, they provided me with a link to do so....) so I don't understand why one version affects the other either way.
My computer friend ( a dell techie who sometimes helps me....) suggested that I try to re-install VS10+ with my dvd drives disabled.
I also had another thought to take VS9 off, back up the libraries per your suggestion, and then reinstall it, and then install 10+ full or the upgrade. Maybe something is corrupted that I'm not aware of in the VS9 files????
Ulead sent me the following link with directions for uninstalling VS10+, I had only gone through windows add/remove programs. I wonder if their step by step approach does a more complete removal. Could that help???
I would suggest you uninstall VS9 and reinstall VS10 by itself.
Follow these indications to uninstall VS9. Make sure you backup all your files you were working on VS9.
http://www.explorecommerce.com/members/ ... 31&ID=9882
Ulead, Inc
One question for you on the libraries - when you paste the dat files back into the appropriate folder do all the library names appear as they did originally within Video Studio?
Also how can I clean up the libraries I have....if I delete a category say under images a folder called "Ilene"... if I say delete the thumbnail but I want to see the files again, do I just recreate a image library named "Ilene"?
thanks for your advice....I hope someone has a good solution for getting VS10+ to work correctly on my desktop!
Ilene
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Ken Berry
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Hi Ilene.
Re removal of VS, follow the instructions sent to you. Ulead products (they are not alone in this) tend to leave lots of detritus scattered around the computer on removal. A lot of this unfortunately tends to stay in the Registry, which can be a no-no when you install a new version. I not only do what is in the instructions, but also a full-blown search and destroy mission for, say, any reference to VS10+ in the Registry. This may take over 20 minutes to complete, and you have to be confident, of course, in fiddling with the Registry in this way, but it is worth it.
As for the replacement .dat files, as far as I am aware, they use their original library names etc. They are, after all, direct copies and that is what it is all about.
Re tidying up your libraries, I am not quite sure what you mean by "If I say delete the thumbnail...' Which thumbnail, where? But say, under Video, you have a number of sub-libraries, one of which is named Ilene. You can delete the whole sub-library and for all and intents and purposes as far as VS is concerned, it is gone. But of course your video files are still in the computer where they were originally. So to reconstitute a library, you simply create a new one and insert all the original files or the ones you want. Ditto for Image etc libraries.
Re your basic problem re laptop vs desktop, I have never seen Sonic Digital Media Home. However, I would be surprised if it did not have a module which is equivalent to Nero InCD or a similar one in the Roxio package. It is packet-writing software, which is essentially for dragging and dropping files on to a burner icon for eventual burning. It is multi-session so you can burn one set of files, and later, if there is still room on that disc, burn some more.
So look in the manual for 'packet writing' and see if it can be disabled. The Nero and Roxio modules take over the burner and don't allow access to it by other programs. So you have to disable it. InCD has to be removed entirely, but the Roxio module allows temporary disabling.
Re removal of VS, follow the instructions sent to you. Ulead products (they are not alone in this) tend to leave lots of detritus scattered around the computer on removal. A lot of this unfortunately tends to stay in the Registry, which can be a no-no when you install a new version. I not only do what is in the instructions, but also a full-blown search and destroy mission for, say, any reference to VS10+ in the Registry. This may take over 20 minutes to complete, and you have to be confident, of course, in fiddling with the Registry in this way, but it is worth it.
As for the replacement .dat files, as far as I am aware, they use their original library names etc. They are, after all, direct copies and that is what it is all about.
Re tidying up your libraries, I am not quite sure what you mean by "If I say delete the thumbnail...' Which thumbnail, where? But say, under Video, you have a number of sub-libraries, one of which is named Ilene. You can delete the whole sub-library and for all and intents and purposes as far as VS is concerned, it is gone. But of course your video files are still in the computer where they were originally. So to reconstitute a library, you simply create a new one and insert all the original files or the ones you want. Ditto for Image etc libraries.
Re your basic problem re laptop vs desktop, I have never seen Sonic Digital Media Home. However, I would be surprised if it did not have a module which is equivalent to Nero InCD or a similar one in the Roxio package. It is packet-writing software, which is essentially for dragging and dropping files on to a burner icon for eventual burning. It is multi-session so you can burn one set of files, and later, if there is still room on that disc, burn some more.
So look in the manual for 'packet writing' and see if it can be disabled. The Nero and Roxio modules take over the burner and don't allow access to it by other programs. So you have to disable it. InCD has to be removed entirely, but the Roxio module allows temporary disabling.
Ken Berry
-
Ilene
- Posts: 387
- Joined: Wed Feb 01, 2006 3:10 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Thimphu intel Z 170
- processor: i7-6700K quad core
- ram: 16GB DDR4
- Video Card: 6GB NVidia GeForce GTX 980Ti
- sound_card: envy audio AV - band and olfson 5.1 channel
- Hard_Drive_Capacity: 550SSD+
- Monitor/Display Make & Model: Dell Ultra Sharp 25" 2560x1440
- Corel programs: VSX8 32 And VSX9 64 and VSX10 32
- Location: new york
vs10+ audio ripping
Hi Ken - I already responded to your email to me before seeing this post. I think your advice is good. My PC tech will be back on Monday and I'll have him do the uninstall as per ulead as well as the search and destroy on the registry. I'll also look into the potential Sonic issue you raise. Since the problem is "burner" related, that may be the best tip yet! Although on the laptop I'm running Sonic without issue....
As for the libraries, I see what you mean. You need to go to tools, library manager, and delete, and it asks you to confirm whether to delete the folder or not. I assume this then removes the dat files as well. The files will remain on my computer in the location they were originally - but the drawback is that the dat files contain the clips in an edited format.
thanks again...I'll be keeping you posted on my progress!
As for the libraries, I see what you mean. You need to go to tools, library manager, and delete, and it asks you to confirm whether to delete the folder or not. I assume this then removes the dat files as well. The files will remain on my computer in the location they were originally - but the drawback is that the dat files contain the clips in an edited format.
thanks again...I'll be keeping you posted on my progress!
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Trevor Andrew
Hi Ilene
Do not get confused with the Dat files and library manager.
The different libraries Video, Images, Audio etc are saved as a Dat file within the Video Studio program.
When you use the library manager to create new pages, the information is stored in the dat files.
If you remove/delete the pages you do not delete the dat file. You just remove the pages you have made.
The thumbnails are virtual links to the files on your hard drive, be careful not to delete the main files, unless you mean to.
If you are going to re-install Video Studio and would like to retain the library as is, you can copy the Dat files, using them after re-installation of the program.
Think it may be wise to leave this to your PC Tech.
Good Luck
Trevor
Do not get confused with the Dat files and library manager.
The different libraries Video, Images, Audio etc are saved as a Dat file within the Video Studio program.
When you use the library manager to create new pages, the information is stored in the dat files.
If you remove/delete the pages you do not delete the dat file. You just remove the pages you have made.
The thumbnails are virtual links to the files on your hard drive, be careful not to delete the main files, unless you mean to.
If you are going to re-install Video Studio and would like to retain the library as is, you can copy the Dat files, using them after re-installation of the program.
Think it may be wise to leave this to your PC Tech.
Good Luck
Trevor