VS10 does not work with ATI Catalyst Drivers

[htchien]

I think this might be a compatibility issue with the ATi new driver.

About Roxio, remove it and then VS should work.

H.T.

[rjgeisler]

Robfly80,

Ulead does not work with Catalyst 6.12. The last release that works is Catalyst 6.5.

Install Catalyst 6.5 and then install the Encoder Package 6-12_xcode_38463.exe. This will allow you to run the MMC 9.16 which was just released.

The Catalyst Drivers have removed the definition for the Video Preview Pin from the Graph Filter in Catalyst 6.6 through 6.12.

Other TV/Capture software like MediaPortal is also affected. I Use Cat 6.5 and any Encoder package 6.4 thru 6.8. I have not tried to run MediaPortal with the latest Encoder Package.

H.T.

This is possibly a compatibility issue with both ATI and ULEAD! ATI dropped the pin definition and ULEAD still does not handle the preview screen correctly. I don't know if it is ATI or ULEAD that incorrectly sets the Color Space/Compression to UYVY.

I do know ULEAD does need to look into the incompatability that now exists with the newest Catalyst Drivers. I don't think AMD/ATI has any plans to fix the drivers!

[htchien]

I will talk to people in Ulead on this ATi driver issue, thanks for letting me know.

H.T.

[chalnick]

I am having problems capturing (trying to capture s-video) using VS10 and the AIW 2006 PCI Express card from ATI. The preview window shows the video nicely but when I stop the capture I get an error that the file is corrupted and unusable. Is this a compatibility issue or a settings issue? I'm using the latest and "greatest" ATI software (6.12 drivers and MMC 9.16). I'll try reverting to 6.5 drivers as suggested above to see what happens.

Update at 2 am: Switching to the 6.5 drivers as suggested above worked! I am now able to capture in VS10 without errors. The picture quality is not, though, quite as good as the original. Any tips? I have set the format to DVD - any tweaks to improve the quality?

[rjgeisler]

chalnick;

As you discovered, It is the same problem!

I have tried to report this to ULEAD and ATI/AMD but they do not want to address it. Yes it appears to be an ATI driver issue but for Ulead to say that ULEAD products work with ATI boards is a pretty broad statement.

I certainly hope you submit a tech support request with ATI/AMD so they get more input on this problem!

Hopefully ULEAD can put pressure on ATI!

It is hard to address the quality problem without some specifics.
There is not a big difference in ATI Drivers that will affect capture quality!

Try these mpeg settings:
DVD NTSC (720 x 480), Variable bitrate 8000kpbs.

[rjgeisler]

ATI's Offical Reply

"As explained earlier, we cannot troubleshoot issues with 3rd party applications like Pinnacle.

Current catalyst drivers are based on the T200 Unified AV Stream model.

Pinnacle and other applications are designed to use the earlier WDM capture model.

This will require the software vendor to update their product to work with T200 AV Stream.

There is nothing that can be done to change the driver, other than using the last version that worked."

"We release hardware which is tested and works with ATI software.

It is unreasonable to expect us to ensure that third party applications will automatically work with our products."

[htchien]

I think it's the destiny of Independent Software Vendors, they always need to catch up what hardware vendors do with their drivers....

H.T.

[rjgeisler]

H.T.

The part I found interesting is that they claim it is tested and works with ATI Software. DAH! Actually, it doesn't even do that!

If you read the release notes, every release of the Catalyst drivers has been done mainly to fine tweek the driver software for some specific game or application. So, I guess I don't understand this part of their reply!

"It is unreasonable to expect us to ensure that third party applications will automatically work with our products."

I don't know what they are hoping to accomplish by dropping the WDM Capture Standard.

[rjgeisler]

I presented this problem to ATI and they dumped it right back on Ulead so nothing has happened.

I tried the most recent release of the Catalyst Drivers but the error still occurs.

Bottom line is that it will not capture with Ulead products.

I have to fall back to a version of the drivers prior to AMD taking over ATI.

I think I am using Catalyst 6.5 which also has it's problems!

Would someone please tell me what I/we are supposed to do when these two companies proclaim this is not their problem and as a result we are stuck with software and hardware that no longer works?

[etech6355]

Would someone please tell me what I/we are supposed to do when these two companies proclaim this is not their problem and as a result we are stuck with software and hardware that no longer works?

After looking back to the date of your first post and your still have not resolved this issue then I can suggest to do what everyone does.

You should be using the ATI capturing module to capture your video.
It's versatile, captures great video, you can customize all the settings. You can have VS9/10 open and working on a project and at the sametime capturing video full mpeg2 dvd compliant using the ATI Video Recorder. It's also proprietory. The ATI software can also capture direct to Mpeg4, WMV, Divx directly on the fly. You need to learn how to use the ATI software, it's nice. One can output the analog footage from your cam and record/convert direct to Mpeg4. WMV or Divx to send via email to family.

Record using the ATI software & import the videos (mpeg2 dvd compliant) into VS to work with.

The part I found interesting is that they claim it is tested and works with ATI Software. DAH! Actually, it doesn't even do that!

It does capture from ATI chipsets, not the newer ones with hardware compression. I use VS9/10+ and it can capture from my 9600pro or another ati pci capture only card. These cards don't use the newer ATI proprietory chipsets. Even though VS can capture I still use the ATI software because it's really much better for capturing.

A while back ATI made changes to their capturing chipsets and introduced hardware based chipset encoding. ATI also made them more proprietory and getting the spec's on their boards isn't that easy (for other companies to access the chipsets). They also changed the audio routing methods for capturing and put the audio onto the PCI bus (called PCI Audio). They made many changes. Main reason as far as I could tell was to enable streaming the video to your lan and using the software similar to a TIVO unit. Everytime ATI updates their drivers something is new or different. Once you find a driver that works nice on your system, stay with it. Many updates are to correct problems with games.

I had a T200 Theatre Pro hardware based capture card (pci)version, same chipsets as yours and removed it. I still prefer the older ATI capturing methods without the hardware compression. Software compression actually worked much better in my case. I think the video is also better and the files are easier to edit using the software compression and older capturing chipsets that used hardware assisted mpeg2 capturing.

Maybe most of this has occured with ATI making HighDef cards and drivers. The ATI HighDefintion Video Cards are nice.

[rjgeisler]

OK, I guess I don't understand your reply!

Are you saying I should get rid of my X800 board and go back to my old board which does work, sort of, with ULEAD Capture?

So, why did they bundle Pinnacle software with the board when it does not even work with their boards.

Yes, the ATI board captures with ATI software but no, I can not edit it easily with Ulead VideoStudio. ATI MMC has many problems with Capture. When I can get it to work, Ulead creates a flawless capture!

I know how to capture, that is not the issue here! There is a problem with compatibility that no one seems to want to address!

What I have been pointing out here is that this is a game of musical drivers. I can use driver version 7.2 but I must use wdm capture driver 4.0x to fully support this board and software but that creates some problems while trying to use the new MMC which does not work anyway so I now must balance the proper driver with the proper Capture driver to allow me to use MMC 9.0x.

I tried Catalyst version 7.2 to see if they fixed anything, and they did not, so I reinstalled Catalyst 6.5 and everything sort-of works OK, including VideoStudio once you get around the Preview window not working correctly.

I do not like ATI MMC since they force the Video On Demand feature. You can no longer just turn it off even though you select an input source other then tuner or a high res format! The A/V Stream has been substantially delayed from the source so they are still spooling.

This delay is not present when I use VideoStudio to capture and there are no audio/video sync problems with the proper drivers installed

There may come a time when the compatibilities become so great that we are forced to use MMC (MediaPortal) which I absolutely hate!