Nature of the problem - (1) Ulead freezes up and I have to right click and close OR I get a Microsoft error message asking if I want to send a report OR the whole program just closes down suddenly and without warning. (2) During Preview, I can only hear the audio but can see nothing except a black screen. If I hit Pause or Stop, the current image at that time and place in the slideshow appears.
Properties of your source files (format, file size, where did you get it?) - using all jpg's and mp3 files from my hard drive. The sizes are anywhere from 30kb to a few MB in size.
What devices are involved and their mode of connection? - just Ulead program files
Project Settings - Default (General)
Output format (file, DVD, VCD, SVCD) - SVCD
PAL or NTSC - set to United States of America
Error Codes (if any) - only the Microsoft error, none from Ulead
System information - Windows XP Home Edition, intel dual core 2.8 ghz processor, with 2 gigs of PC4200 RAM, 160 gig hard drive, Radeon X600 graphics card w/ 256 MB onboard memory.
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