Problems after unlocking the TBYB version

[heinz-oz]

This post was attached to another post and has been moved here by the moderator.

The TBYB version, AFAIK, does not need an activation code. It will work for a preset period of time, not sure what that is in this case, 15 or 30 days, and stop working after that has expired.

If you want to keep using the program after that you will need to buy it. If you decide to buy it make sure you completely uninstall the TBYB version before you install the full version. Do not just activate the TBYB with the code you will receive because this approach has caused a lot of grief to many users.

This is what I did, now I am having problems, what can I do?

[heinz-oz]

The answer is an easy one but not as easy to implement.

Do you still have access to the full version download? These links are provided by the vendor, usually elements5, for a limited time only.

If you have but have not yet downloaded the files, do so now.

If you have downloaded the full version, uninstall the unlocked TBYB version by following these instructions (remember to replace the version number with your particular one, these instructions pertain to PI 11 but are also valid for PI 12):

The first step in troubleshooting this kind of problem is to reinstall the software. This is to ensure that there are no corrupt program files in your system. A simple reinstallation or repair from the control panel might not be enough. Please perform the reinstallation procedure this way:
Note: Make sure you still have a copy of the installer before you uninstall the software. Before installing, please temporarily close other running programs or applications including antivirus, norton utilities, screensaver, other memory resident programs including Internet connection, etc. to avoid unnecessary conflict and restrictions within your system.

To reinstall the program here are the steps that Ulead suggests:

1. Please launch Windows Explorer and go to Tools>Folder>Options and on the View tab check "show hidden files and folders".

2. Empty contents of your Temp folder under C:\Windows\Temp.

3. Uninstall Ulead PhotoImpact using the Add/Remove Programs from the Control Panel.

3a. Goto C:/Document and settings/ and under each user listed look for a folder called Application data. Here you may find a Ulead Systems/PhotoImpact folder. If you do open it and delete the folder corresponding with the version you are trying to re-install.

4. Go to C:\Program Files\Ulead Systems then delete the PhotoImpact folder.

5. Go to Start > Run and type: "regedit" then click OK. This will open the Registry Editor program. Go to C:\Program Files\InstallShield Installation Information and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

6. Go to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Current Version > Uninstall and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

7. Locate the identity enclosed in curly brackets that corresponds to Ulead PhotoImpact, delete the said entry.

8. Please delete all PhotoImpact folders on the ff: HKEY_CURRENT_USER\Software\Ulead Systems\and HKEY_LOCAL_MACHINE\Software\Ulead Systems\

9. Close regedit and restart your computer.

10. You can now proceed to reinstalling PhotoImpact. Be sure to logon as Administrator before installing your software to avoid restrictions.

Note: Before installing, please temporarily close other running programs or applications including antivirus, norton utilities, screensaver, other memory resident programs including Internet connection, etc. to avoid unnecessary conflict and restrictions within your system.

Hope this will get you out of trouble.