VS8SE No Sound when capturing from MiniDV via FireWire/USB

Moderator: Ken Berry

Post Reply
geggle

VS8SE No Sound when capturing from MiniDV via FireWire/USB

Post by geggle »

I'm trying to copy some video from my MiniDV camera to my PC. When I use the Capture option, the video comes through fine, but no sound - for some reason the MiniDV camera plays the sound through it's internal speaker.

System: Dell Dimension 5000, 512M RAM, 70G HD (40G free)
OS Version: Windows XP Pro SP2
VS Version: 8 SE (bundled with FireWire card)
Camera: Panasonic NVGS27
Connection: FireWire via Pyro Basic DV (API-310)
Capture Mode: Both DV type 1 and DV type 2
Video format: PAL

The captured file includes an audio stream, it's just quiet!

I've also tried capturing using Windows Movie Maker with the same result (video but no audio), so I suspect that the problem lies with either some obscure setting in Windows somewhere, or the camera itself.

I have also connected the camera under Windows Movice Maker using USB (instead of FireWire) with the same result (video but no audio). However, under this method, the input level preview (the multicoloured "led-level" display adjacent to the audio input selection drop-down) shows activity which matches the audio that should be there. This would possibly suggest that I've got something incorrectly configured under Windows.

Normal MPEGs and so on play fine.

This camera doesn't output Dolby sound, so the licensing issues should not apply.

Any suggestions on what to try next?
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Since you are transferring via firewire, yes the audio data is or should be there.

In Windows do you have the speaker icon in the lower right corner of the toolbar? If so right-click on it and select Open Volume Control. See if you have the Volume set to a real low level, or muted. You can also select to Open up the Adjust Audio Properties dialogue box. Check each of them to see if a Master Volume level has been muted, or set low. With my system that uses RealTech Audio 97, there is a slider for CD/Video In. See if it has been set to Muted, or the volume set real low.

Note.. If you don't have the speaker icon, then you can get the same dialogue box by going to Start>Control Panel>Sounds and Audio Devices.
Ron Petersen, Web Board Administrator
Post Reply