audio stream error in videostudio 8 on Vista

Moderator: Ken Berry

curunir

audio stream error in videostudio 8 on Vista

Post by curunir »

Whenever I try to play a project file, I now get the error:

"Failed to use DirectShow video engine. Cannot play back the audio stream: no audio hardware is available, or the hardware is not responding."
[13102:2:4]

Of course the hardware is working fine (it's built-in sound on an ECS KN1-Lite, Realtec AC '97 audio). There are no errors in any log files I can find, no other programs have problems with the sound.

Am I just SOL? Or is there a way to fix this?
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

Try downloading the up to date trial version of VS10 and see if that works.
curunir

audio stream error in videostudio 8 on Vista

Post by curunir »

Upon install of UVS 10 Trial version, windows tells me "This program has known compatibility issues". I can't find any details regarding what the issues are or why this message is displayed. The only details are "for more information, Contact Ulead Systems, Inc." (!!)

If I click past all these errors (happens a couple of times), and get to the end of the install, the program will not run at all. I only get "Limit users can not try this product. You can use normally after successful activation."

So it doesn't seem to run at all. Even if I wanted to activate it, I can't get past this message to get to the activation (wherever it may be).

Is this just a Vista issue, or does the "trial" version not do anything?
joosuna
Posts: 225
Joined: Sat Dec 11, 2004 8:32 pm
operating_system: Windows 7 Ultimate
System_Drive: F
32bit or 64bit: 64 Bit
processor: intel dual core 3 Ghz
ram: 12Gb
Video Card: nvidia
Hard_Drive_Capacity: 2000
Location: LosAngeles, California, USA
Contact:

Post by joosuna »

I looked at my UVS10 box, at the system requirements...it supports Windows XP but does not mention Vista. So..it may be that UVS10 or other versions
were not designed to perform in Vista
regards
Joe
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Simply put, No VS10, VS10+ and especially VS8 will not function on any beta release of Vista. I don't think Vista will run on Vista...:) I would not look for any of Ulead's applications to run properly on Vista until 2008 and that's questionable..:)
Ron Petersen, Web Board Administrator
mdekker
Posts: 27
Joined: Fri Nov 24, 2006 10:31 am
operating_system: Mac
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: Apple specific
processor: Core i7 5557U
ram: 16 GB DDR3
Video Card: Intel Iris Graphics 6100
sound_card: Apple specific
Hard_Drive_Capacity: 1Tb SSD
Monitor/Display Make & Model: 13.3" LED-backlit IPS 2560x1600 227 ppi
Corel programs: Videostudio X9
Location: Netherlands

Post by mdekker »

Maybe "properly" is the keyword ;-) but...

http://www.intervideo.com/jsp/Press.jsp?mode=11-20-2006

<quote>
Ulead VideoStudio 10 Plus, the company's award-winning home video editing and DVD authoring package, is currently undergoing Microsoft compatibility testing with certification expected to be announced soon.
</quote>

And they are talking Vista compatibility testing there.

Martin
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

mdekker wrote:Maybe "properly" is the keyword ;-) but...

http://www.intervideo.com/jsp/Press.jsp?mode=11-20-2006

<quote>
Ulead VideoStudio 10 Plus, the company's award-winning home video editing and DVD authoring package, is currently undergoing Microsoft compatibility testing with certification expected to be announced soon.
</quote>

And they are talking Vista compatibility testing there.

Martin
Yes they are, however the Vista compatible version has not been released yet, so it will not work properly until then.
Ron Petersen, Web Board Administrator
mdekker
Posts: 27
Joined: Fri Nov 24, 2006 10:31 am
operating_system: Mac
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: Apple specific
processor: Core i7 5557U
ram: 16 GB DDR3
Video Card: Intel Iris Graphics 6100
sound_card: Apple specific
Hard_Drive_Capacity: 1Tb SSD
Monitor/Display Make & Model: 13.3" LED-backlit IPS 2560x1600 227 ppi
Corel programs: Videostudio X9
Location: Netherlands

Post by mdekker »

Yes they are, however the Vista compatible version has not been released yet, so it will not work properly until then.
A compatible version soon which may be working properly in 2008 maybe 8) ?

Martin
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Before I would rely on programs running smoothly on a new OS, I would wait until the OS has been stabilized. That generally comes from the release of a SP. Just consider how Micro$oft operates, it is at least 6 months from the time of release before any SPs are released.
Ron Petersen, Web Board Administrator
GuyL
Posts: 444
Joined: Sun Dec 12, 2004 1:17 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P6T
processor: I7 920
ram: 6GB
Video Card: ATI 5870
sound_card: Auzentech X-fi Forte 7.1
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: LG W2753V & HP w2408h
Location: Halifax, NS Canada
Contact:

Post by GuyL »

vidoman wrote:Simply put, No VS10, VS10+ and especially VS8 will not function on any beta release of Vista. I don't think Vista will run on Vista...:) I would not look for any of Ulead's applications to run properly on Vista until 2008 and that's questionable..:)
That, would be most disappointing. I guess we solved the pronunciation of the name now. They don't lead for sure if they are not preparing for a new operating system now are they?
Now using Adobe Premiere and Photoshop
Guy Lapierre
www.forefrontbusinesssolutions.com
curunir

Post by curunir »

vidoman wrote:Simply put, No VS10, VS10+ and especially VS8 will not function on any beta release of Vista. I don't think Vista will run on Vista...:) I would not look for any of Ulead's applications to run properly on Vista until 2008 and that's questionable..:)
None work on the release version, either. Looks like a DirectX / Sound issue on UVS8. It looks like the "trial" stuff does not work on Vista, either, so I can't really tell if that version will work better. That appears to be more an issue with whatever they are using to time-bomb the trial - it doesn't work right on Vista, so it just won't allow the application to run at all.

So I guess I'll have to wait to upgrade until it's fixed. Nero 6 doesn't work in Vista, either, but version 7 does. I liked version 6 better, though.
mdekker
Posts: 27
Joined: Fri Nov 24, 2006 10:31 am
operating_system: Mac
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: Apple specific
processor: Core i7 5557U
ram: 16 GB DDR3
Video Card: Intel Iris Graphics 6100
sound_card: Apple specific
Hard_Drive_Capacity: 1Tb SSD
Monitor/Display Make & Model: 13.3" LED-backlit IPS 2560x1600 227 ppi
Corel programs: Videostudio X9
Location: Netherlands

Post by mdekker »

They don't lead for sure if they are not preparing for a new operating system now are they?
Well, they are preparing:
http://www.intervideo.com/jsp/Press.jsp?mode=11-20-2006
It's just not there yet...

I don't think one should expect Vista support for older product versions IMHO. I'm glad they're making VS10 Vista ready and not forcing Vista users to upgrade to VS11 instead...

Martin
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

While this might on the surface appear to be 'exciting news' (to some)
I hope that this does not become the start of the end of support for XP systems.
GuyL
Posts: 444
Joined: Sun Dec 12, 2004 1:17 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P6T
processor: I7 920
ram: 6GB
Video Card: ATI 5870
sound_card: Auzentech X-fi Forte 7.1
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: LG W2753V & HP w2408h
Location: Halifax, NS Canada
Contact:

Post by GuyL »

mdekker wrote:
They don't lead for sure if they are not preparing for a new operating system now are they?
Well, they are preparing:
http://www.intervideo.com/jsp/Press.jsp?mode=11-20-2006
It's just not there yet...

I don't think one should expect Vista support for older product versions IMHO. I'm glad they're making VS10 Vista ready and not forcing Vista users to upgrade to VS11 instead...

Martin
If the software has to be modified that heavily to work in VISTA then it is either badly designed or has too much legacy support.

I actually wish Microsoft would just cut the cord on legacy support and move on. Windows needs a clean slate to truly become the operating system it should be and that is very difficult when trying to support old technologies. I'm not an Apple fan but they had the guts to make that decision in OSX. Windows could benefit largely from this. So could other software developers.
Now using Adobe Premiere and Photoshop
Guy Lapierre
www.forefrontbusinesssolutions.com
GuyL
Posts: 444
Joined: Sun Dec 12, 2004 1:17 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P6T
processor: I7 920
ram: 6GB
Video Card: ATI 5870
sound_card: Auzentech X-fi Forte 7.1
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: LG W2753V & HP w2408h
Location: Halifax, NS Canada
Contact:

Post by GuyL »

sjj1805 wrote:While this might on the surface appear to be 'exciting news' (to some)
I hope that this does not become the start of the end of support for XP systems.
I agree, Steve. But, Windows 95/98/ME should be left behind.
Now using Adobe Premiere and Photoshop
Guy Lapierre
www.forefrontbusinesssolutions.com
Locked