Please Help!!! VideoStudio 9

[leanne_star]

Hi All, I'm going crazy here, be really thankful to anyone who can shed some light!

Nature of the problem: When I am converting to DVD format, it starts and says 'converting video title' like normal but shuts down when it gets to 99%, sometimes less. No error messages just shuts the program down all together. I have previously created numerous files to DVD format without any problems but now this seems to happen every time (with more than one file). I have uninstalled and reinstalled Video Studio 9.. The DVD consists of a mix of video and jpegs (and wav or mp3 sounds). Nothing any different to other times where it has worked. Please help I am completely out of ideas!!!

Output format (file, DVD, VCD, SVCD): DVD

PAL or NTSC: PAL

Error Codes (if any): None, it just shuts the whole program down.

Thanks.

[Black Lab]

Try a test project using the sample clips provided by Ulead. If that works ok then you might have a bad clip in your project. My father had a similar issue (with another software) and I had him remove bits and pieces until he found the culprit. Turns out it was a bad wav file.

[Ron P.]

Hi Leanne_Star, welcome to the Forums...

What steps are you going through to create your DVDs? Are you following the Recommended Procedures, listed in the Sticky at the top of this forum?

Capture, Edit, Share Create Video File, clear timeline, Share Create Disc? Since you have been able to create DVDs without problems, something has changed, either on your system, your workflow, or the video file properties.

When you reinstalled VS, did you do a simple uninstall, or a full, clean uninstall? Ulead's programs leave a lot behind when doing a simple uninstall. Directions for doing a complete removal are found here:

Re-installation of Ulead Products

Next thing to look at is the video files. Sometimes MPEG files can become corrupt just by editing them. This is one reason that it is recommended to use DV while editing, then when all editing is complete, create a DVD compatible MPEG2 file for burning. Corrupt MPEG files can be hard to detect. They may play fine on your system, even when using other players such as Windows Media Player. However when they are getting encoded after being edited, the corruption will not allow for proper multiplexing.

Also using MP3 audio can cause problems. It is a compressed format, and there is not just one standard. If possible convert your MP3 to WAV format before using it in VS.

That should give you somewhere to start looking..