How to redownload

chinalewis · Post by **chinalewis** » Fri Nov 10, 2006 2:30 am

Unfortuneately my computer crashed wiping out all my data . I need to download Ulead Studio V10 again. I have my serial number for it but how to download so I can reinstall.

Post by **Ron P.** » Fri Nov 10, 2006 3:09 am

You need to contact Element5 with proof of purchase. This seems to be more then having a serial number. You should have a copy of the confirmation email sent to you by Element5 upon purchasing.

chinalewis · Post by **chinalewis** » Fri Nov 10, 2006 3:14 am

Thank u for your email . I have already contacted company and am waiting for their reply but I lost all my former emails so I have no confirmation email. My lesson learned is back up all files.

Post by **Ron P.** » Fri Nov 10, 2006 3:31 am

Yes back-up all files... I got real, real lucky recently, if you consider not losing programs. I had 2 programs that I had acquired just weeks before. However I had over 100 projects, and 800 photographs that I lost forever. I was putting of burning those to DVD, because I just didn't have that many to use a DVD on. I felt it would be wasted space. What happened? I don't now, except that one evening when I go to start my PC, it would not boot. It would just cycle between the CD, DVD, and Hard drives. What I suspected proved true. My motherboard died. However what I didn't know was that 1 of my harddrives had also died. It was the one with all the projects and photos. Well the install files for my new programs resided on my second hard drive, which survived. In the end I had to replace the motherboard, 1 harddrive, and the video card. It must have been a low-voltage incident that fried them. We had been having a few of them at that time....

So yes treat your PC like it is not going to boot up when you shut it down... Back it up..