I've searched generally on the internet for a solution (Google), I have searched on Ulead's support website, I have tried different tricks I know, like disabling the Antivirus, the Windows Defender, closing unnecessary programs, etc. but nothing helps. I have installed the same exact file to another computer with no problems. However, I cannot install it to my home computer. I am thinking the problem is related to the Installshield. I can see the package decompresses the installation files in my temp folder (c:\documents and settings\bob\local settings\temp). I also went to the Installshield engine and drivers support website looking for help, but their suggestion to upgrade the installshield engine did not make any difference. I left the installshield box there without touching it for hours just to make sure it wasn't going to suddenly start moving, but it was just frozen there. While it is frozen, there is no hard drive activity at all, clicking "Cancel" does not do anything, but I can still click, open and close other windows and programs without problems. I can move the installshield box around the screen and I can even click the X on the corner to close the Installshield window and I will get the box saying "This program is not responding" giving me the choice to "End Now". This is the only way I can close the Installshield box.
I don't know what else to try. It is really frustrating that this installation is so stubborn.
I have a Pentium D 2.8Ghz dual-core system with 1GB PC4300 DDR2 memory, 80GB SATA hard drive (with 30GB of free space), two 16X DVD-RW drives, ATI All-in-Wonder 2006 video card, HDTV Wonder card, Linksys 54g WiFi PCI card, ASUS motherboard with built-in AC-97 and High Def surround sound, built-in Firewire ports and two built-in ethernet ports.
I am running Windows XP w/SP2, with all the most recent Microsoft updates (they come in automatically), I also have a lot of other software installed like Photoshop CS2, Sony Vegas 6, DVD Architect 3, PowerDVD 6, Nero 6.6, AutoDesk 3D Studio Max 8, Quicktime, Windows Media Player 10, Real Player 10, Adobe Audition 1.5, Adobe Premiere Pro 2.0, Internet Explorer 7, Firefox 1.5, Windows Defender, Symantec Antivirus Enterprise 10, ATI Multimedia Center, and several other minor software packages. Too many to list here....
I've never had a problem installing software on this computer before and the last program I installed was Autodesk 3D studio Max 8 and that went without a glitch!
Any ideas on why the stupid Installshield is freezing?