MSP* and Vista

[am67]

I got new PC with vista pre installed and I verry sorry for don't use Media studio 7 or 8....
this morning I try to install my old version of MSP 5.2 bundled with old capture hardware and it work fine!!!
capture module too work very fine.....i try it with my webcam!!!
it's a misteriuos way!!(U" citation)

[sjj1805]

Please view:
Vista related problems

[Amalthia]

what I don't get is why all these companies are bending over backwards to accomodate Vista when there are other operating systems that get little or no attention.

At least MSP 8 works with Windows XP and 2000. It's not even compatible with Linux or Macs.

[htchien]

At least MSP 8 works with Windows XP and 2000. It's not even compatible with Linux or Macs.

It might work if you are using Wine and WineTools on Linux.... However, not suggested because it's not tested.

[deltaray]

How easy it is to blame VISTA - but the bug is inside MSP not Vista.

How long will we have to wait until we can use our favourite Video Editing Software on Vista?

[Devil]

How easy it is to blame VISTA - but the bug is inside MSP not Vista.

How can you say such a downright stupid remark? When MSP8 was written, Vista was not even in closed beta testing. Are you saying that Ulead should have had a crystal ball interfaced to their computers so that they would know what inanities Microsoft would include in their future vapourware? This is not a bug in MSP. It is a bug in Vista that it will not work with legacy software (and not just MSP but hundreds of applications from hundreds of makers, including Microsoft itself!).

[deltaray]

I am not interested in a flamewar ... but Vista is out since like 9 month + a long public open beta phase where everybody could download and test Vista. So I guess there was plenty of time to fix some bugs wasn't there?

The bug is in in MSP for sure! It is not the fault of VISTA if MSP does not handle possible startup error's correctly. If you would have at least a little expirience in programming you would know that.

Btw I get this message when I search for solutions, so the problem is known:

Contact Ulead Systems for support

This problem was caused by a compatibility issue between Windows Vista and this version of Ulead MediaStudio Pro 8. This program was created by Ulead Systems.

Recommendation

--------------------------------------------------------------------------------

Contact Ulead Systems about upgrades or other possible solutions to help make this program compatible with this version of Windows.

Ulead Systems

Still I am not intended in flaming ... but would be greate to know when and if MSP gets fixed and ready for vista?

EDIT: Btw here are the details of the error report:

Problem signature
Problem Event Name: APPCRASH
Application Name: veditor.exe
Application Version: 8.0.0.0
Application Timestamp: 447ad1b8
Fault Module Name: uipal32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000142
Exception Offset: 00008fc7
OS Version: 6.0.6000.2.0.0.256.1

You can clearly see uipal32.dll causes the problem.

[Devil]

Nor is it the fault of Ulead that Microsoft have deliberately moved their goalposts of a distinctly unlevel playing field.

[klowther]

deltaray,

I think the point is that Ulead has NEVER said that MSP8 will run on Vista as they have with some of their other products (PhotoImpact, VideoStudio, etc). If they had, you would have a legitimate problem. As it currently stands, Ulead has not made the decision to upgrade MSP8 to be compatible with Vista and until they do, trying to run MSP8 on a Vista platform will most certainly be fraught with problems.

- Ken

[deltaray]

It doesn't matter if Vista wasn't supported when MSP8 came out, what matters is that a serious software company like Ulead should be interested in making their Software work on all Windows Versions, even new Versions.

Any discussion about the who is responsible, is ridiculous! MSP crashes not VISTA, so bug is in MSP which can't handle something on startup. Sure as a result of VISTA which is much more restricted in security features.

There is no one to blame, just a simple fix needed. I mean it wasn't so hard todo for Top-Sellers like PhotoImpact, which runs perfekt with SP1 on VISTA.

[pennstat]

Unlike the two who are acting like pathetic children in a sandbox (grow the @#%! up, guys), I wanted to give my experiences overall with MSP and Vista. I got Vista because it came with my new laptop. I never would have bought Vista on my own. Still, I'm most likely going to wipe it out and upgrade to XP, which I know at least works fine with MSP, but I probably would have not bothered considering installing XP (and the hours of work it will now entail) if MSP worked fine with Vista or had a patch out for it.

Under Vista, MSP so far has worked fine for basic things. Vista complains about how the program has a known compatibility issue, but I can still use it. I've already edited and created a few, basic videos without a problem.

The biggest problem that I am having with it is that I cannot hear any audio when working with the Source window. The source window makes it far easier to use just a segment of a video or audio clip, although it's not required. The same thing can be done in the timeline itself, but it's obviously uglier and more time consuming.

Now, as to blame, there is more than enough blame for both sides.

Yes, Microsoft is to blame because they did yet another leap that makes it difficult (if not impossible) for older software to run without better compatibility. Of course, the whole idea of that was for security and stability, but Microsoft is not known for either of those. The last time I saw compatibility issues like this was probably Windows 95/98->Me.

Ulead, however, is equally to blame. Vista has been out for many months. I find it very difficult to believe that a company who is trying to hold its own against Adobe and Pinnacle has not even come out with a beta patch for properly running MSP 8 under Vista. This is incredibly shameful from an end-user perspective and makes me feel as though Ulead does not care about MSP or its users as much as it cares about their other products. (I could add an aside about how I have not heard of any upgrades to DVD Workshop, which is how old now? But that's a different issue all together.) Considering that Vista has been out since November and Ulead has said nothing except "Don't use Vista", how the hell do they expect me to feel as an end user (a paying end user at that!) when they give me that kind of response? Do I think that MSP 8 should have been completely fixed for Vista by now? No, but we're not even being given any semblance of attempts by Ulead to fix compatibility issues! That's the part that's pissing me off!

I also use Pinnacle's Studio 10 Platinum because, frankly, MSP 8's video capture over Firewire is awful and because I have Pinnacle's AV/DV hardware. So, I tried to install it on my laptop, which also has a Firewire port. (w00t!) When Studio wouldn't install on Vista, I checked Pinnacle's site. They offer the entire product as a DVD download so that the product installs and runs on Vista without patching or having to swap discs around. Sure enough, Studio 10 runs under Vista without any problems that I can see.

It's your turn, Ulead. Vista is here. That's all there is to it. Microsloth has given PC vendors directives that Vista will be the only Windows OS available to new PCs by the end of the year, and it's becoming more difficult to find a PC that comes with XP. I don't know why you keep throwing resources at VideoStudio and DVD MovieFactory, which are inferior to MSP and DVD WS, but it's time to throw some resources at MSP -- and maybe a new version of DVD WS as well.

[cgould]

Thanks for stating so well (and providing direct compatibility info), pennstat.

It's not so much MSPro working or not (or being expected to) on Vista- Ulead can't predict the future (nor MS changes) and build it compatible ahead of time, but it would have been nice of course for it to work-

but for Ulead to IGNORE Vista NOW for MSPro, when it's out on every new PC, means not only that we/new users will have problems trying to use it-
the biggest disappointment is that this apparent position of NOT updating/patching MSPro, implies Ulead/Corel has effectively decided to ABANDON MSPro. THAT is the biggest disappointment.

Vista incompatibility is just a bellweather for the future, more than a specific complaint.

We want MSPro (and DVDWS) to continue to improve and evolve, just like DVDMF and VS. We DON'T want to switch platforms, because we like MSPro and are used to it and have projects built on it.

But if MSPro (or DVDWS) are NOT going to evolve and improve, and keep up with industry changes like HD and HD-DVD/BluRay and AVCHD and CoreDuo, while its competitors do... then we are simply forced to look to competitors for the future of those features.

New users of course will be horribly disappointed and upset to realize they've spent a lot of money to buy an apparent dead product that may not work on their new PC, let alone any future technology, especially given
that Ulead/Corel website IMPLIES that Vista compatibility IS coming for all products (even if not available now.) That is not good customer service.

[yoyoma]

Under Vista, MSP so far has worked fine for basic things. Vista complains about how the program has a known compatibility issue, but I can still use it. I've already edited and created a few, basic videos without a problem.

Pennstat, can you please explain what you did to get Video Editor to open without crashing? What version of Vista are you using? etc? Thanks!

[pennstat]

Pennstat, can you please explain what you did to get Video Editor to open without crashing? What version of Vista are you using? etc? Thanks!

Honestly, I didn't do anything special. Vista comes up with the "known compatibility" dialog box, but I told Vista to continue anyway. I didn't have to do anything else. MSP comes up. I just can't use the entire functionality within it.

The version that came on my laptop is Home Premium.

[sjj1805]

Rather than keep beating this subject to death please view this link on the Ulead Website

Installation: VISTA compatibility for old versions