Error message when starting Launcher

uesjd · Post by **uesjd** » Sat Sep 30, 2006 3:27 am

I've got DVDMF5+ (boxed version).

When I try to start the Launcher, I get the following error message:

The exception unknown software exception (0xc00000fd) occurred in the application at location 0x7c90eddc.

Click on OK to terminate the program.

Then the program closes.

I can run the individual components of the program (e.g., MovieFactory, or BurnNow) alone, but I cannot get the Launcher to run.

I did not have this problem with the trial version that I downloaded and installed before deciding to buy the full version.

Any ideas on what is causing the problem, and/or how to solve it?

sjj1805 · Post by **sjj1805** » Sun Oct 01, 2006 12:13 pm

Did you uninstall the trial version before installing the full version.
If not it has been known to cause problems.

uesjd · Post by **uesjd** » Mon Oct 02, 2006 6:35 am

sjj1805 wrote:Did you uninstall the trial version before installing the full version.
If not it has been known to cause problems.

Yes, I did uninstall the trial.

sjj1805 · Post by **sjj1805** » Mon Oct 02, 2006 10:16 am

In that case run the MovieFactory installation program again and you will see a repair option. Give it a try.

uesjd · Post by **uesjd** » Mon Oct 02, 2006 7:06 pm

I'll give it a try. But between this problem, and the other issue I've experienced (in a separate thread), I'm not encouraged about this software. The features are great, and I like the variety of templates, but it seems as if it needs a little work before it's ready for prime time.